Patient Care Technician / Unit Clerk Job at Tucson Medical Center (Tucson)

Patient Care Technician / Unit Clerk

Tucson Medical Center

Location:
United States , Tucson

Category:
Nursing

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

This position is a hybrid role transitioning between a Patient Care Technician and a Unit Clerk. As a Patient Care Technician responsible for direct patient care services on a specific unit under the supervision of an RN or Case Manager. Provides personal care and assists with the implementation of selected portions of a care plan including respiratory services, rehabilitation services, and phlebotomy under the supervision and direction of a Registered Nurse. As a Unit Clerk responsible for the coordination of clerical and hospital functions on assigned patient care or technical unit. Receives admitted patients, initiates patient files, takes action on doctors’ orders, processes discharges, transfers and expirations, and prepares hospital reports. Provides general staff support by assisting with patient scheduling and/or preparation, standard computer inquiries, and other routine tasks. Maintains supply levels for units and reports unit needs for housekeeping, hospitality and maintenance services.

Job Responsibility:

Maintains confidentiality and protects sensitive data at all times
Formulates and implements accurate and timely care
Takes care of the body after death
Assists patients with activities of daily living
Takes vital signs, weighs patients, and collects routine urine specimens
cleans catch specimens, stool specimens, and sputum specimens
Maintains patient safety and infection control standards
promotes a safe therapeutic environment
Cleans and prepares rooms between procedures and discharges
monitors and restocks supplies
Opens sterile supplies and sets up for procedures
Performs EKGs
Documents and reports outcome of patient care activities
charts observations and vital signs
Checks equipment, supplies, and accessories on a regular basis
notifies appropriate personnel of equipment malfunctions and repairs needed
Participates in the orientation of new program personnel and in the ongoing in-service education of the team
Performs finger sticks
Exhibits excellence in customer service through appropriate attitude and interaction with all patients, visitors and staff
Performs receptionist duties for patient care or technical area
receives, initiates, and directs telephone calls and messages
Assists visitors, staff, and patients by providing directions to hospital locations or calling for an escort when necessary
Participates in quality initiatives
Operates a personal computer, calculator, FAX machine, copy machine, scanner and related office machinery
Receives and dispatches communications, via phone, intercom, Vocera, fax and mail
Receives messages, flowers, newspapers, and other items and notifies appropriate personnel
verifies that patient has not been discharged and returns flower deliveries for discharged patients
delivers or arranges for the delivery of items to patients and appropriate personnel
Facilitates radiological procedures in accordance with protocol and assists patients and radiology staff in accordance with established patient care protocols
May also serve as an instructor to other Unit Clerks
provides orientation and guidance as needed and assists in orientation of other department personnel
Processes and maintains records of admissions, transfers, discharges, and deaths
Orders supplies and services as directed
Schedules appointments, surgeries, lab collections and/or other procedures
notifies patients, patient family, or appropriate departments of dates, times, or any changes
Archives and copies image data as requested and transfers images to computer applications
Assists with the transport of patients when necessary
Assists clinical staff as needed
Adheres to and supports team members in exhibiting TMCH values of integrity, community, compassion, and dedication
Adheres to TMC organizational and department-specific safety, confidentiality, values, policies and standards
Performs related duties as assigned

Requirements:

High school diploma or general education degree (GED), or an equivalent combination of relevant education and experience
One (1) year of patient care experience, preferably in an acute care setting
or no experience if completed one semester of clinicals in an acute care setting in an accredited nursing program, or completed a formal Patient Care Tech (PCT) program, or obtained a Certified Nursing Assistant (CNA) certification, or obtained a Licensed Nursing Assistant (LNA) licensure
Basic Life Support (BLS) certification required
Knowledge of patient care protocols and practices
Knowledge of general patient care practice, methods and regulations
Knowledge of patient privacy regulations
Knowledge of appropriate customer service interaction skills
Skill in attending to patients with care and attention to needs
Skill in assisting with more complex patient care programs
Skill in multi-tasking and setting priorities
Ability to recognize a patient in distress and follow directions to get assistance
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to complete routine reports and correspondence
Ability to listen and accurately interpret others’ communication or instructions to take appropriate action
Ability to speak effectively in front of doctors, nurses, staff and the general public
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
Ability to deal with problems involving a few concrete variables in standardized situations
Applicants must have basic computer familiarity and experience and the ability to operate office equipment, calculator, FAX machine, copy machine, scanner and changing technology in performing assigned duties