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The Patient Care Manager is a Registered Nurse who provides unit leadership and works in partnership with nursing, the healthcare team, hospital/system leaders to develop a quality practice setting that support professional nursing and quality patient care. The Nurse Manager is accountable for the effective delivery of competent, compassionate, and efficient patient care.
Job Responsibility:
Provides unit leadership and works in partnership with nursing, the healthcare team, hospital/system leaders to develop a quality practice setting that support professional nursing and quality patient care
Accountable for the effective delivery of competent, compassionate, and efficient patient care
Coordination of patient care
Supervision of a professional team that includes multiple nursing and other staff as appropriate
Administrative and budget management
Troubleshooting of problem areas
Organizational change management
Ensuring compliance with accreditation and regulatory standards
Quality assurance/quality improvement
Safety and risk management requirements as well as actualization of hospital and unit policies, goals and objectives
Improving unit operations, enhancing communication and feedback, customizing education and staff roles, and accepting organizational accountability for services provided to recipients
Clinical Practice: Ensures the effective delivery of competent, compassionate, and efficient patient care by planning, organizing, and directing the nursing services of unit(s)
Communication: Communicates in a clear and effective manner to enhance team effectiveness, manage conflicts, engage employees and interdisciplinary colleagues
Fiscal Accountability: Plans and forecasts the department budget
Human Resources: Directs the personnel management of the employees assigned to the department
Leadership: Assumes twenty four (24) hour responsibility and accountability for the operation of the assigned patient care unit(s), service(s), staff, and facilities
Performance Improvement: Assumes responsibility for accessing and utilizing appropriate date in order to monitor unit operations
Professional Development: Facilitates professional development and clinical growth of nursing staff
Quality Management: Supports the quality framework, which includes both clinical and service quality indicators
Requirements:
Bachelors and/or Masters in Nursing from an accredited college or university
Three (3) years of progressively responsible and directly related work experience
1 year leadership experience preferred
California Registered Nurse (RN) license
Ability to contribute to health care policy formulation when working in partnership with a multidisciplinary team of health care providers
Ability to delegate responsibly to others, activities according to ability, level of preparation, the standards of practice and regulatory guidelines
Ability to develop programs and lead process improvement projects
Ability to establish the strategic direction and business plans for a functional group
Ability to initiate and implement change conducive to the improvement of the quality and safety of patient care delivery
Ability to provide leadership, influence others to meet patient needs and achieve shared goals, to effectively prioritize system resources to provide quality and valued patient care, promote cooperative behaviors, act as a role model, resource and mentor
Ability to supervise, coach, mentor, train, and evaluate work results
Ability to use information and keep abreast of developments in technology to communicate, manage knowledge, mitigate error, and support decision-making in patient care
Knowledge of current theories, principles, practices, standards, emerging technologies, techniques and approaches in the nursing profession, and the health care system, and the responsibility and accountability for the outcome of practice
Knowledge of laws, rules and regulations
standards and guidelines of certifying and accrediting bodies
hospital and department/unit standards, protocols, policies and procedures governing the provision of nursing care in the area of assignment
Knowledge of principles and practices of organization, administration, fiscal and personnel management essential to the practice of nursing in the larger context of health care
Knowledge of principles, practices and current trends in health care and hospital system organization and administration sufficient to provide clinical management, leadership, coordination, and operational direction for assigned areas of responsibility