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Advocate Health Care Logo Advocate Health Care · Nursing

Patient Care Leader Intensive Care Unit

United States, Elgin 41.10 - 61.65 USD / Hour · Job Posted February 13, 2026
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Job Description

The Patient Care Leader (PCL) has a clear understanding of the Advocate Mission, Vision, & Values, and is able to articulate this vision to others. Provides operational and clinical leadership to the unit during assigned shift including serving as a clinical resource. Leads the provision and coordination of patient-centered, compassionate and wholistic care. Promotes accountability for evidence-based practice, clinical decision-making and improvement of strategic outcomes through enculturation of performance improvement activities. Anticipates and secures appropriate resources needed for own shift and next 24-hours. Fosters professional development of self and others while supporting a professional practice environment grounded in safety, quality monitoring and quality improvement.

Job Responsibility

  • Provides operational and clinical leadership to the unit during assigned shift including serving as a clinical resource
  • Consistently demonstrates transformational coaching and mentoring skills with clinical staff
  • Demonstrates strong and consistent critical thinking skills
  • Demonstrates excellence in relationship skills including conflict management and resolution
  • Role models Behaviors of Excellence
  • Partners with Care Management, clinical nurses and physicians to support implementation of the interdisciplinary plan of care
  • Ensures smooth and appropriate flow of patients in collaboration with the bed board including timely and comprehensive admission of patients to units
  • Attends bed meetings and collaborates with other departments for optimal distribution of resources to support the care of patients
  • Coaches staff nurses to prepare patients for discharge
  • Ensures discharges are thorough and meet standards
  • Maintains visibility on the unit with clinical staff, physicians, volunteers and interdisciplinary colleagues
  • In collaboration with the Clinical Manager, is responsible for financial outcomes and assists with department productivity target goals
  • Leads the provision and coordination of patient-centered, compassionate and wholistic care
  • Meets regularly with the Nurse Manager to discuss vision and strategy and review celebrations as well as opportunities for improvement
  • Promotes a professional, positive and caring atmosphere in the work environment
  • Fosters positive relationships with colleagues within the unit and across the organization
  • Demonstrates autonomy in decision-making and empowers others to develop the same
  • Rounds as the clinical leader on staff and patients using the standard process
  • Discusses rounding outcomes with staff and leaders for the purpose of celebrating what is done well and opportunities for improvement
  • Promotes accountability for evidence-based practice, clinical decision-making and improvement of outcomes through enculturation of performance improvement activities
  • Seeks opportunities for and supports others in the advancement of evidence-based practice
  • Leads safety huddles, ensures safe processes/bundles are implemented and follows-p with staff as appropriate
  • Helps ensure department is compliant with core measures (CLABSI/CAUTI, HAPU, Falls, etc.)
  • Helps to ensure associate documentation is in compliance with policy and best practice
  • Discusses KRA targets/outcomes with colleagues
  • Coaches to standard work and supports improvement work designed to deliver outcomes
  • Facilitates compliance with regulatory and patient care standards
  • Attends and assists with unit rapid responses while on duty to support positive patient outcomes
  • Ensures hourly rounding and bedside shift report occur and escalates the removal of barriers to the same
  • Identifies high risk patients and provides support to assigned clinical nurse
  • Responsible for first line Service Recovery of patient, family and physician complaints and effective communication of unresolved issues to Unit Manager
  • Works with unit manager to ensure all tactics are in place to enhance the patient experience
  • Knowledgeable about customer service survey and helps to support and lead unit activities to promote an 'ALWAYS' positive patient experience
  • Uses chain of command for appropriate notification and issue resolution verbally and in writing
  • Follows-up and assists with resolution of safety events
  • Coaches associates as appropriate and helps to identify strategies to mitigate future re-occurrence
  • Anticipates and secures appropriate resources needed for own shift and next 24 hours
  • Supports creation/oversight of department schedule
  • Ensures modifications are accurately reflected on schedule and time card
  • Attends bed meetings and collaborates with other departments for optimal distribution of resources
  • Adjusts staffing levels when needed in collaboration with the staffing office and House Supervisor and records appropriately in the electronic scheduling system
  • Uses prudent judgment in making appropriate patient assignments taking into consideration the care requirements of the patients as well as skill and competency of available staff
  • Assigns breaks and lunches to staff and coordinate coverage
  • Assigns Clinical Technician duties and validates completion
  • Proficient in time keeping including recording of call-ins and ensuring clock-ins are accurate
  • Minimizes department OT
  • Ensures availability of adequate supplies and equipment
  • Fosters professional development of self and others while supporting a professional practice environment grounded in safety, quality monitoring and quality improvement
  • Performs the principle duties and responsibilities of the Registered Nurse and serves as a role model for professional practice
  • Assists with onboarding of new associates and works with leadership team to provide support, track progress and help to ensure new associate has an individualized orientation plan
  • Communicates progress to unit manager
  • Facilitates associate critical thinking and clinical skills to optimize patient outcomes, customer satisfaction and resource management
  • Leads, supports and participates in Shared Governance as well as quality improvement initiatives
  • Contributes to performance management process of clinical staff by providing real-time coaching for outcomes as well as providing formal feedback to Nurse Manager for inclusion in performance appraisal
  • Achieves professional certification
  • Participates in advanced or continuing education or other growth opportunities
  • Encourages unit staff to pursue certification, advanced or continuing education as well as participation in Shared Governance
  • Creates impact by being a change agent on the unit and in the organization
  • Describes elements of the Magnet Model and uses the elements to create relevance for site's Magnet journey

Requirements

  • BSN
  • 2+ years nursing experience (preferably including charge nurse or other nursing unit leadership capacity)
  • Strong clinical skills
  • Ability to lead in a dynamic environment
  • Ability to communicate effectively and work cohesively with a diverse work group
  • Utilize critical thinking and timely decision making
  • Ability to assess skills and abilities of other
  • Ability to work within a rapid changing environment
  • Ability to work collaboratively with internal / external customers
  • Ability to demonstrate a commitment to patient-focused care
  • Ability to prioritize independently and respond to multiple simultaneous requests
  • Ability to work under stressful conditions and in difficult situations, dealing with and resolving conflict
  • Ability to perform lifting / transfer activities related to patients (up to 50 lbs. may be required)
  • Ability to recognize needs and behaviors of specific age groups of patients treated
  • May be exposed to hazardous materials and life-threatening diseases
  • Ability to lift up to 35 pounds without assistance

What we offer

  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
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