Patient Care Coordinator Job at Robert Half (Grand Rapids)

Patient Care Coordinator

Robert Half

Location:
United States , Grand Rapids

Category:
Health and Beauty

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are looking for a dedicated Patient Care Coordinator to join our team in Grand Rapids, Michigan. In this contract position, you will play a vital role in connecting residents of Permanent Supportive Housing to essential health services, benefits, and harm reduction resources. This opportunity allows you to collaborate with interdisciplinary teams to improve health outcomes and promote stable housing for individuals in need.

Job Responsibility:

Serve as the primary point of contact for residents, ensuring access to Medicaid benefits, primary care services, and behavioral health resources
Conduct health screenings and assessments to develop personalized care plans tailored to individual needs
Organize and lead harm reduction workshops covering topics such as overdose prevention, stress management, and safer use strategies
Provide guidance on chronic disease management and educate residents on using digital tools like telehealth portals
Collaborate with residents to establish health and wellness goals that align with their overall service plans
Partner with local hospitals, clinics, and crisis teams to ensure timely and coordinated care
Facilitate documentation collection for benefit applications, including Medicaid and disability services
Respond to health-related crises using trauma-informed practices and coordinate emergency support when needed
Track and report metrics to support program evaluation and continuous improvement
Participate in weekly team meetings to discuss case reviews and interdisciplinary planning

Requirements:

Bachelor’s degree in a related field or at least 3 years of experience in healthcare or social services
Strong interpersonal skills with the ability to effectively engage diverse populations
Excellent written and verbal communication abilities
Proficiency in Microsoft Office applications
Valid Michigan driver’s license and access to reliable transportation

Nice to have:

Knowledge of Medicaid systems, harm reduction strategies, and benefit coordination is preferred
Experience working with individuals facing homelessness or chronic health conditions is an asset
Ability to travel within the community and adapt to various field and office environments

What we offer:

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
February 20, 2026

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