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We are in search of a Patient Care Coordinator to become an integral part of our team in Bronx, New York. The primary role of this position is to interact with patients on a one-on-one basis within the Emergency Department, screen patients with a provided tool, and refer positive screens to a social work consult. This job offers a short term contract employment opportunity.
Job Responsibility:
Engage in one-on-one interactions with patients within the Emergency Department
Utilize provided tool to conduct patient screenings
Identify positive screens and direct them to social work consults
Document Social Determinants of Health Screening Tool within the Electronic Medical Record
Provide patients with information on available supportive services as determined by the Emergency Department
Ensure access to Electronic Medical Record/Altera
Use software like Allscripts, Banner Ads, Cerner Technologies, CRM, Dentrix Dental Software for various tasks
Handle duties such as answering inbound calls, authorizations, benefit functions, billing functions, charts - graphs
Requirements:
Proficiency in using Allscripts software
Experience in creating and managing Banner Ads
Familiarity with Cerner Technologies
Proficient in Customer Relationship Management (CRM) software
Demonstrated ability to use Dentrix Dental Software
Experience in answering inbound calls efficiently and professionally
Proven track record in managing authorizations
Understanding of benefit functions within a healthcare setting
Familiarity with billing functions related to patient care
Ability to create, read, and interpret charts and graphs efficiently
What we offer:
medical, vision, dental, and life and disability insurance