CrawlJobs Logo

Patient Care Coordinator

United States, Minneapolis · Job Posted June 09, 2026
Apply Position
Job Link Share

Job Description

We are looking for a Patient Care Coordinator to support financial clearance and pre-registration activities for hospital services. This is a long-term contract position supporting remote patient access teams that manage insurance verification, prior authorization, benefit review, and patient financial estimates in a fast-paced healthcare setting. The role requires strong communication skills, sound knowledge of healthcare coverage rules, and the ability to work accurately within electronic health record systems while helping patients understand their financial obligations.

Job Responsibility

  • Conduct pre-registration and financial clearance activities by gathering required patient information and entering complete, accurate documentation into the designated health record system
  • Review insurance coverage for upcoming services, confirm active eligibility, and record benefit details, limitations, and authorization requirements
  • Determine patient cost responsibilities by analyzing plan benefits and preparing clear estimates for scheduled visits or procedures
  • Explain billing-related information, patient rights, consent requirements, and other relevant service policies in a clear and patient-friendly manner
  • Identify accounts with insufficient coverage, discuss available assistance options, and direct patients to appropriate financial counseling resources when needed
  • Process benefit verification and payer-related follow-up tasks efficiently in a high-volume, productivity-driven environment
  • Support accurate handling of prior authorization activities and payer communications related to pharmacy or hospital services
  • Collaborate with remote team members through regular check-ins and provide guidance to less experienced staff when appropriate
  • Complete additional assigned duties that contribute to revenue cycle performance and patient access operations

Requirements

  • High school diploma or equivalent is required
  • At least 6 months of experience in healthcare insurance eligibility, benefit verification, or pre-registration activities is required
  • Practical knowledge of front-end revenue cycle operations, including financial clearance and denial-related follow-up
  • Ability to interpret commercial insurance, Medicare, and Medicaid benefits and communicate coverage details clearly
  • Experience using EMR or EHR platforms
  • Epic experience is preferred
  • Familiarity with prior authorization processes, medical terminology, and patient financial responsibility estimates
  • Background in retail pharmacy, payer processes, or healthcare billing workflows is preferred
  • Strong written and verbal communication skills with the ability to work effectively in a remote, high-volume environment

Nice to have

  • Epic experience
  • Background in retail pharmacy, payer processes, or healthcare billing workflows

What we offer

  • medical, vision, dental, and life and disability insurance
  • enrollment in company 401(k) plan

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Patient Care Coordinator

8 matching positions

New

Patient Care Coordinator

We are looking for a detail-oriented individual to support patient access and fi...
Location
Location
United States , Minneapolis
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in healthcare revenue cycle operations, with emphasis on front-end financial clearance, pre-registration, or related patient access functions
  • Strong background in insurance verification, benefits review, prior authorization support, and interpretation of patient liability for healthcare services
  • Working knowledge of commercial insurance, Medicare, and Medicaid plans, including coverage rules, limitations, and coordination considerations
  • Proficiency with EMR or EHR platforms, with Epic experience required
  • Ability to perform effectively in fast-paced, productivity-focused settings while maintaining a high level of accuracy and attention to detail
  • Solid understanding of medical terminology, healthcare procedures, and billing-related workflows
  • Effective written and verbal communication skills, with the ability to explain financial information to patients in a clear and thorough manner
Job Responsibility
Job Responsibility
  • Conduct pre-registration conversations with patients to gather demographic, insurance, and service-related details, then enter complete and accurate information into Epic
  • Review active insurance coverage for scheduled visits or admissions by completing eligibility checks and documenting verification results in the appropriate system
  • Analyze plan benefits for upcoming services, including effective dates, limitations, authorization needs, and potential patient payment obligations
  • Prepare and communicate cost estimates so patients have a clear understanding of anticipated financial responsibility before care is delivered
  • Explain applicable patient-facing policies and required documentation, including treatment-related acknowledgments, general rights information, and other registration materials
  • Identify situations involving limited or insufficient coverage, discuss available assistance options, and connect patients with financial counseling or government support resources when appropriate
  • Provide guidance to newer team members by sharing knowledge related to payer requirements, revenue cycle processes, and issues that affect financial clearance outcomes
  • Support additional operational tasks as needed to help maintain workflow quality, productivity, and service standards in a high-volume environment
What we offer
What we offer
  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Life insurance
  • Disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right

Patient Care Coordinator

We are looking for a Patient Care Coordinator to support care operations for a h...
Location
Location
United States , New Hyde Park
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience coordinating patient scheduling, appointment support, or related healthcare administrative functions
  • Working knowledge of patient medical records and the importance of maintaining accurate, timely documentation
  • Ability to verify insurance information, track authorizations, and follow up with payers regarding case status
  • Strong communication skills with the ability to assist patients and collaborate effectively with clinical and administrative teams
  • Proficiency in handling multiple priorities while maintaining attention to detail in a busy healthcare setting
  • Comfort with preparing reports, updating shared tracking tools, and managing clerical responsibilities
  • Ability to provide dependable support in a contract role with permanent potential based in New Hyde Park, New York.
Job Responsibility
Job Responsibility
  • Coordinate insurance-related documentation, summaries, and coverage details needed to support managed care activities
  • Serve as a central contact between the managed care team and internal staff to promote timely communication and issue resolution
  • Support enrollment activity, verify insurance benefits, and keep authorization records current for assigned cases
  • Step in during staffing gaps to assist with authorization submissions and follow up with payers on approval status
  • Maintain the managed care census and communicate authorization timelines, review dates, and documentation deadlines to clinical staff
  • Assist with obtaining initial insurance approvals for new patient admissions when additional support is needed
  • Prepare recurring reports related to admissions, reimbursement activity, and other operational metrics
  • Organize and update managed care reference materials, including plan information and staff resources
  • Monitor daily admissions for insurance coverage concerns and coordinate follow-up for patients requiring managed care review
  • Perform general administrative support duties such as document preparation, copying, distribution, and faxing, along with other assigned tasks.
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right

Patient Care Coordinator

We are looking for a Patient Care Coordinator to support daily patient access an...
Location
Location
United States , New Hyde Park
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience coordinating patient appointments in a medical, hospital, or outpatient setting
  • Working knowledge of patient medical records and the importance of maintaining accurate documentation
  • Ability to manage scheduling activities with strong attention to detail and time sensitivity
  • Comfortable assisting patients in person or by phone with a courteous and patient-focused approach
  • Strong organizational and communication skills suited to a fast-moving healthcare environment
  • Ability to check and confirm patient information accurately during intake or scheduling processes
  • Proficiency with standard office systems and healthcare administrative tools used for patient coordination
Job Responsibility
Job Responsibility
  • Coordinate patient visit calendars by arranging, adjusting, and confirming appointments based on provider availability and patient needs
  • Welcome and assist patients during scheduling and check-in activities, helping address routine questions with professionalism and empathy
  • Maintain and update patient medical documentation to ensure records remain complete, accurate, and easy to retrieve
  • Review appointment details for accuracy, including patient information, visit timing, and service requirements before scheduled encounters
  • Communicate with patients regarding upcoming visits, rescheduling needs, and general preparation instructions when appropriate
  • Support day-to-day administrative workflow by organizing patient information and helping keep care coordination processes efficient
  • Verify and record relevant patient details during interactions to promote accurate scheduling and streamlined service delivery
What we offer
What we offer
  • Medical
  • Vision
  • Dental
  • Life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right

Patient Care Coordinator

Patient Care Coordinator MSH Adolescent Health Center FT Days. The Patient Care ...
Location
Location
United States , New York
Salary
Salary:
24.00 - 26.23 USD / Hour
mountsinai.org Logo
Mount Sinai Health System
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s Degree or an equivalent combination of education and/or experience may substitute for the degree when the experiences are closely related to the duties of the job.
  • None Required, but 1-2 years administrative experience preferred
Job Responsibility
Job Responsibility
  • Maintains liaison with staff in other departments to coordinate program activities and training
  • to accomplish program objectives
  • and to ensure cooperative efforts are enhanced and available resources are utilized.
  • Assists in monitoring and evaluating program effectiveness
  • demonstrates continuous efforts to improve support operations and systems, to streamline work processes and to increase the effectiveness and efficiency of the program.
  • Provides assistance to staff in assigned areas to ensure program objectives are accomplished.
  • May coordinate and oversees grant related issues, reporting of program statistics and the implementation of data collection procedures.
  • Assists in administering program procedures and systems.
  • May ensure information is disseminated to staff regarding program and Mount Sinai Medical Center’s policies and procedures.
  • Assists in the planning, coordination and implementation of seminars, conferences and workshops.
  • Fulltime
Read More
Arrow Right

Patient Care Coordinator

We are offering a long-term contract employment opportunity for a Patient Care C...
Location
Location
United States , Lewes
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • HS Diploma or GED required
  • Previous experience in a customer-facing role (retail, hospitality, call center, etc.)
  • Strong communication and problem-solving skills
  • Ability to multitask in a fast-paced environment
  • Basic computer skills and familiarity with data entry
  • High school diploma or equivalent required
Job Responsibility
Job Responsibility
  • Engage in patient-facing activities and provide a high level of customer service
  • Process patient credit applications with accuracy and efficiency
  • Responsible for answering inbound calls and dealing with patient queries promptly
  • Maintain an up-to-date record of patient credit information
  • Perform authorizations, benefit functions, and billing functions as part of the role
  • Participate in clinical trial operations as required
  • Monitor patient accounts and take necessary actions based on account status
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • eligibility to enroll in company 401(k) plan
  • shift differential available
Read More
Arrow Right

Patient Care Coordinator

Are you passionate about providing exceptional customer service and making a dif...
Location
Location
United States , Sparks
Salary
Salary:
Not provided
keplrvision.com Logo
Keplr Vision
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bilingual in English and Spanish preferred
  • 1+ year of customer service experience (healthcare experience a plus, but not required!)
  • Strong communication skills with the ability to interact professionally and courteously with patients
  • Tech-savvy with basic computer skills and the ability to learn new systems quickly
  • A positive, can-do attitude and the ability to stay organized under pressure
Job Responsibility
Job Responsibility
  • Be the friendly voice on the phone, assisting patients with scheduling and inquiries
  • Greet and check in patients with a warm smile and professional demeanor
  • Manage a variety of front desk tasks with efficiency and attention to detail
  • Ensure smooth patient flow through excellent time management and multitasking skills
What we offer
What we offer
  • Career growth opportunities
  • Upward mobility
  • Supportive, team-oriented environment
  • Fulltime
Read More
Arrow Right

Patient Care Coordinator

Do you have a passion for helping people see the world more clearly, while worki...
Location
Location
United States of America , Roseville
Salary
Salary:
19.00 - 21.00 USD / Hour
keplrvision.com Logo
Keplr Vision
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 0-3 years of experience
  • Optical experience is a plus, but we'll train the right candidate
  • Strong organizational and multitasking skills
  • Coachable attitude—ready to learn and grow in the optical field
  • Flexibility and adaptability to meet changing patient needs and office demands
  • Professional phone etiquette and a warm, approachable demeanor
Job Responsibility
Job Responsibility
  • Review prescriptions and work closely with patients to choose the ideal eyewear for both medical needs and aesthetic preferences
  • Provide honest and thoughtful guidance on frame choices, ensuring patients leave satisfied with their vision and style
  • Achieve sales goals while delivering outstanding customer service and meeting individual patient needs
  • Manage and maintain eyewear inventory to ensure a great selection of frames and lenses
  • Perform adjustments and repairs on eyewear, offering personalized service that makes a lasting impression
  • Collaborate with physicians to address prescription questions and provide clarity on eye-related concerns
What we offer
What we offer
  • Training and growth
  • Career advancement
  • Supportive team environment
  • Sales incentives and recognition
  • Fulltime
Read More
Arrow Right

Patient Care Coordinator

Are you passionate about providing exceptional customer service and making a dif...
Location
Location
United States , San Diego
Salary
Salary:
18.00 - 20.00 USD / Hour
keplrvision.com Logo
Keplr Vision
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1+ year of customer service experience (healthcare experience a plus, but not required!)
  • Strong communication skills with the ability to interact professionally and courteously with patients
  • Tech-savvy with basic computer skills and the ability to learn new systems quickly
  • A positive, can-do attitude and the ability to stay organized under pressure
Job Responsibility
Job Responsibility
  • Be the friendly voice on the phone, assisting patients with scheduling and inquiries
  • Greet and check in patients with a warm smile and professional demeanor
  • Manage a variety of front desk tasks with efficiency and attention to detail
  • Ensure smooth patient flow through excellent time management and multitasking skills
What we offer
What we offer
  • Career growth opportunities – We believe in promoting from within, offering a path for advancement as you gain experience and develop your skills
  • Upward mobility – Take your career to the next level! Whether you're looking to grow into leadership roles or specialize in other areas of healthcare, the opportunities are endless
  • Supportive, team-oriented environment where your contributions are valued and your growth is encouraged
  • Fulltime
Read More
Arrow Right