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We are looking for a dedicated Patient Care Coordinator to join our team. In this role, you will play a vital part in ensuring smooth communication between patients, healthcare staff, and insurance providers. This is a long-term contract position within the healthcare industry, offering an opportunity to support managed care processes and improve patient experiences.
Job Responsibility:
Facilitate patient scheduling, appointment coordination, and follow-up communication to ensure timely care
Assist in gathering necessary documentation, summaries, and insurance information for managed care operations
Serve as the liaison between the managed care department and healthcare staff, maintaining clear and effective communication
Support insurance verification, open enrollment processes, and authorization updates for managed care services
Provide coverage for the Managed Care Team during staffing shortages, including submitting authorizations and tracking their status with insurance providers
Maintain and update managed care census records, notifying field clinicians of upcoming reviews and required documentation
Prepare monthly reports on managed care admissions, payments, and analyses to support operational efficiency
Organize and update resource libraries, including plan lists and informational materials
Monitor insurance coverage for daily admissions and coordinate follow-up discussions regarding managed care patients
Assist in creating in-service training materials and resources for clinical case managers
Requirements:
Previous experience in patient care coordination or a similar role within the healthcare industry
Strong knowledge of patient scheduling systems and medical record management
Familiarity with insurance verification and managed care processes
Excellent organizational and communication skills to manage multiple tasks effectively
Proficiency in using office equipment and software for clerical duties such as typing, faxing, and document distribution
Ability to work collaboratively with healthcare teams and act as a liaison for managed care operations
Detail-oriented approach to updating records and ensuring compliance with healthcare policies
Ability to adapt to changing priorities and provide coverage for team members when needed
What we offer:
medical, vision, dental, and life and disability insurance