Patient Care Coordinator Job at Robert Half (Portland)

Patient Care Coordinator

Are you passionate about providing exceptional customer service and making a dif...

Location

United States , San Diego

Salary:

18.00 - 20.00 USD / Hour

Keplr Vision

Expiration Date

Until further notice

Requirements

1+ year of customer service experience (healthcare experience a plus, but not required!)
Strong communication skills with the ability to interact professionally and courteously with patients
Tech-savvy with basic computer skills and the ability to learn new systems quickly
A positive, can-do attitude and the ability to stay organized under pressure

Job Responsibility

Be the friendly voice on the phone, assisting patients with scheduling and inquiries
Greet and check in patients with a warm smile and professional demeanor
Manage a variety of front desk tasks with efficiency and attention to detail
Ensure smooth patient flow through excellent time management and multitasking skills

What we offer

Career growth opportunities – We believe in promoting from within, offering a path for advancement as you gain experience and develop your skills
Upward mobility – Take your career to the next level! Whether you're looking to grow into leadership roles or specialize in other areas of healthcare, the opportunities are endless
Supportive, team-oriented environment where your contributions are valued and your growth is encouraged

Fulltime

Patient Care Coordinator

The Patient Care Coordinator is an essential part of the multidisciplinary team ...

Location

United States , Englewood

Salary:

19.00 - 27.00 USD / Hour

CarePoint Health

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Previous front desk or receptionist experience preferred
Phone, scheduling or call center experience preferred
One to two years of healthcare experience preferred
Strong attention to detail
Excellent analytical and critical thinking skills
Excellent verbal and written communication skills and the ability to communicate effectively with patients, providers and payers
The ability to multitask and be a team player, helping wherever needed
Strong commitment to actively supporting an ethical open working environment
Working knowledge of Google Drive and Docs

Job Responsibility

Answers incoming calls from patients
Checking voicemails and making return calls
Processing new and existing patient referrals and obtaining prior authorization when necessary
Processing faxes
Scheduling new, follow-up, and post-operative appointments
Sending out patient paperwork
Obtaining prior authorization for surgeries when needed
Assisting Medical Assistants with administrative tasks as needed
Rooming patients as needed
Assisting Surgery Schedulers as needed

What we offer

Comprehensive health coverage, including medical, dental, and vision insurance, with access to a Health Savings Account (HSA)
Wellbeing and support resources, including an Employee Assistance Program offering confidential counseling and support services
Time away from work benefits, featuring accrued paid time off that increases with tenure, along with paid parental leave
Financial security and protection, including 401(k) retirement plan with a 7.5% direct employer contribution after 1 year of employment, life insurance, and identity theft protection
Community and culture initiatives, including weekly in-office events every Wednesday that foster connection collaboration, and team engagement

Fulltime

Patient Care Coordinator

We are looking for a detail-oriented Patient Care Coordinator to support financi...

Location

United States , Plymouth

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
At least 6 months of experience performing insurance or benefit verification in a healthcare business office, insurance operations, or similar setting
Hands-on knowledge of healthcare front-end revenue cycle workflows, including eligibility review, benefit interpretation, and patient financial clearance
Familiarity with commercial insurance, Medicare, and Medicaid plan structures, coverage rules, and patient liability determination
Experience using EMR or EHR platforms
Epic is preferred
Ability to work effectively with clinical teams and interpret clinical documentation related to services and procedures
Strong written and verbal communication skills with the ability to explain financial information clearly and professionally
Prior exposure to retail pharmacy, prior authorization, billing work queues, or related payer operations is preferred

Job Responsibility

Review insurance coverage for upcoming services and document verification details accurately within the electronic health record
Evaluate active benefits, policy effective dates, service limitations, authorization requirements, and expected patient out-of-pocket responsibility
Prepare patient-friendly cost estimates and explain financial obligations before scheduled visits, procedures, or stays
Identify insufficient coverage situations and connect patients or families with financial counseling or available assistance programs
Support prior authorization and payer-related clearance activities to help reduce delays, denials, and reimbursement issues
Manage assigned work queues efficiently while meeting established productivity and quality standards in a high-volume setting
Collaborate with clinical and revenue cycle teams to clarify documentation, resolve coverage questions, and support timely patient access
Provide guidance to less experienced colleagues when needed on payer rules, benefit interpretation, and financial clearance processes
Complete additional business office tasks and special assignments as needed to support departmental operations

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

Fulltime

Patient Care Coordinator

As a Patient Care Coordinators, we are responsible for maintaining patient infor...

Location

Philippines , Cebu

Salary:

Not provided

Helpware

Expiration Date

Until further notice

Requirements

Previous experience as at least 1 year
With experience as an Patient Care Coordinator or in a similar capacity
Knowledge of medical terminology, ICD10 and CPT coding and procedures (preferably)
Ability to type at least 40 wpm
The ability to multi-task consistently and work in a fast-paced environment
Previous experience as a medical receptionist/front desk or related experience
Proficient in English at least B1
Excellent written and oral communication skills
With strong attention to detail

Job Responsibility

Assists callers with appointment scheduling, obtaining patient demographics, insurance and financial information
Process incoming referrals, verifying benefits, eligibility and authorization for both new and established patients
Coordinate and respond to patients' and referring providers’ concerns in a timely manner and ensure patient satisfaction
Execute outbound calls or electronic tasks to assist with providing outpatient radiology-related services

Fulltime

Patient Care Coordinator

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Work at Home

Salary:

18.00 - 19.00 USD / Hour

CVS Health

Expiration Date

Until further notice

Requirements

2+ years’ experience in healthcare or customer service, including working with insurance benefits
Strong verbal and written communication, empathy, and active listening—especially by phone
Comfort with computers and Microsoft Office
able to multitask and navigate multiple screens
Reliable, organized, and able to work independently from home as scheduled
High school diploma or GED

Job Responsibility

Serve as the first point of contact for patients, caregivers, and healthcare providers—answering questions, resolving concerns, and providing education
Guide new patients through the onboarding process with empathy, professionalism, and attention to detail
Handle a high volume of phone calls, using active listening and de-escalation skills for challenging situations
Multitask and prioritize effectively—navigating multiple computer screens and systems while capturing all necessary patient information
Work independently from home, reliably following shift, break, and lunch requirements
Collaborate with internal teams to support referrals and admissions

What we offer

Medical, dental, and vision coverage
Paid time off
Retirement savings options
Wellness programs
Other resources based on eligibility
Eligible for a CVS Health bonus, commission or short-term incentive program

Fulltime

Patient Care Coordinator

We are looking for a Patient Care Coordinator to support claims resolution and f...

Location

United States , Plymouth

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Background in healthcare revenue cycle work, with particular strength in front-end financial clearance or claims support functions
Practical experience with insurance verification, prior authorization, denial-related follow-up, and billing work queues
Ability to interpret commercial insurance, Medicare, and Medicaid benefits and apply that information accurately to patient accounts
Familiarity with Epic or other EMR/EHR platforms used to document eligibility, coverage, and account activity
Strong written and verbal communication skills, with the ability to explain financial information clearly to patients and internal teams
Knowledge of medical terminology, clinical procedures, and patient financial responsibility calculations
Proven ability to work independently in a high-volume, productivity-focused environment while maintaining accuracy and attention to detail

Job Responsibility

Investigate and correct claim issues caused by incomplete, inaccurate, or missing billing information so accounts can move forward for timely submission
Enter charges manually by compiling demographic details, insurance data, and visit information from multiple sources to support accurate fee billing
Review coverage status and confirm that active insurance applies to scheduled services, procedures, or visits before billing is processed
Interpret plan benefits, coverage limits, effective dates, authorization rules, and patient cost obligations for upcoming care
Complete eligibility checks through available verification tools and record all findings clearly within Epic or other applicable electronic systems
Provide patients with understandable cost estimates and explain expected out-of-pocket expenses related to their care
Guide patients and families toward financial assistance or counseling resources when insurance coverage is limited or insufficient
Communicate important patient-facing policies and required documentation details when clarification is needed during the financial clearance process
Support productivity goals in a high-volume workflow while collaborating with team members on escalated payer or account issues
Share knowledge with colleagues by offering guidance on payer requirements, revenue cycle processes, and billing-related questions

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Patient Care Coordinator

We are looking for a detail-oriented individual to support patient access and fi...

Location

United States , Minneapolis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience in healthcare revenue cycle operations, with emphasis on front-end financial clearance, pre-registration, or related patient access functions
Strong background in insurance verification, benefits review, prior authorization support, and interpretation of patient liability for healthcare services
Working knowledge of commercial insurance, Medicare, and Medicaid plans, including coverage rules, limitations, and coordination considerations
Proficiency with EMR or EHR platforms, with Epic experience required
Ability to perform effectively in fast-paced, productivity-focused settings while maintaining a high level of accuracy and attention to detail
Solid understanding of medical terminology, healthcare procedures, and billing-related workflows
Effective written and verbal communication skills, with the ability to explain financial information to patients in a clear and thorough manner

Job Responsibility

Conduct pre-registration conversations with patients to gather demographic, insurance, and service-related details, then enter complete and accurate information into Epic
Review active insurance coverage for scheduled visits or admissions by completing eligibility checks and documenting verification results in the appropriate system
Analyze plan benefits for upcoming services, including effective dates, limitations, authorization needs, and potential patient payment obligations
Prepare and communicate cost estimates so patients have a clear understanding of anticipated financial responsibility before care is delivered
Explain applicable patient-facing policies and required documentation, including treatment-related acknowledgments, general rights information, and other registration materials
Identify situations involving limited or insufficient coverage, discuss available assistance options, and connect patients with financial counseling or government support resources when appropriate
Provide guidance to newer team members by sharing knowledge related to payer requirements, revenue cycle processes, and issues that affect financial clearance outcomes
Support additional operational tasks as needed to help maintain workflow quality, productivity, and service standards in a high-volume environment

What we offer

Medical insurance
Vision insurance
Dental insurance
Life insurance
Disability insurance
401(k) plan

Fulltime

Patient Care Coordinator

We are looking for a Patient Care Coordinator to support financial clearance and...

Location

United States , Minneapolis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent is required
At least 6 months of experience in healthcare insurance eligibility, benefit verification, or pre-registration activities is required
Practical knowledge of front-end revenue cycle operations, including financial clearance and denial-related follow-up
Ability to interpret commercial insurance, Medicare, and Medicaid benefits and communicate coverage details clearly
Experience using EMR or EHR platforms
Epic experience is preferred
Familiarity with prior authorization processes, medical terminology, and patient financial responsibility estimates
Background in retail pharmacy, payer processes, or healthcare billing workflows is preferred
Strong written and verbal communication skills with the ability to work effectively in a remote, high-volume environment

Job Responsibility

Conduct pre-registration and financial clearance activities by gathering required patient information and entering complete, accurate documentation into the designated health record system
Review insurance coverage for upcoming services, confirm active eligibility, and record benefit details, limitations, and authorization requirements
Determine patient cost responsibilities by analyzing plan benefits and preparing clear estimates for scheduled visits or procedures
Explain billing-related information, patient rights, consent requirements, and other relevant service policies in a clear and patient-friendly manner
Identify accounts with insufficient coverage, discuss available assistance options, and direct patients to appropriate financial counseling resources when needed
Process benefit verification and payer-related follow-up tasks efficiently in a high-volume, productivity-driven environment
Support accurate handling of prior authorization activities and payer communications related to pharmacy or hospital services
Collaborate with remote team members through regular check-ins and provide guidance to less experienced staff when appropriate
Complete additional assigned duties that contribute to revenue cycle performance and patient access operations

What we offer

medical, vision, dental, and life and disability insurance
enrollment in company 401(k) plan

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Patient Care Coordinator

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