Patient Care Coordinator

• Accurately document insurance verification details, including deductibles, copayments, coinsurance, and policy limitations within the organization’s system
• Calculate payment amounts using basic mathematical skills to ensure accuracy in financial transactions
• Process financial payments and manage related requests efficiently and professionally
• Address and resolve complex insurance denials while maintaining a clear understanding of payer policies
• Utilize intermediate to advanced computer skills to manage administrative tasks and patient information
• Communicate effectively with patients, insurance providers, and team members to facilitate smooth coordination
• Verify insurance coverage and benefits, ensuring compliance with organizational and payer requirements
• Support the photocopying and scanning of documents for accurate record-keeping and accessibility
• Collaborate with offshore teams or external providers as needed to streamline processes
• Maintain detailed knowledge of insurance policies, procedures, and medical terminology to perform duties effectively

• Strong understanding of insurance policies, coverage, and procedures
• Familiarity with medical terminology and its application in administrative tasks
• Proven experience in processing financial payments and managing related requests
• Ability to handle complex insurance denials and resolve issues promptly
• Proficiency in intermediate to advanced computer skills, including relevant software
• Skilled in basic mathematics for accurate payment calculations
• Effective communication and organizational abilities to manage patient interactions and documentation

Experience in working with TRICARE or other specialized insurance plans is preferred

• medical, vision, dental, and life and disability insurance
• eligible to enroll in our company 401(k) plan