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One Medical Logo One Medical · Health and Beauty

Patient Care Coordinator

United States, Long Beach 22.75 USD / Hour · Job Posted January 24, 2026
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Job Description

As a One Medical Flex Patient Care Coordinator (internally know as Health Navigator) supporting our Senior patients (age 65+) on Medicare, you are focused on delivering exceptional care coordination and team assistance. This role is primarily serving patients with complex care needs who benefit from coordination, advocacy, and navigation through both virtual and in-person interactions. As a Health Navigator, you will serve as a crucial link between patients, our providers, and the broader healthcare system, ensuring seamless care delivery and improved health outcomes. This position offers the opportunity to make a meaningful impact on patient care while working in a dynamic, innovative healthcare environment committed to transforming the healthcare experience and outcomes for seniors. Our Flex Health Navigators lend support multiple offices in a MSA.

Job Responsibility

  • Manage comprehensive care coordination for senior patients, including specialist referrals, appointment scheduling, and follow-up with high-risk or disengaged patients
  • Conduct pre-visit screenings and post-visit check-ins to identify care priorities, gaps, and ensure continuity across internal and external care teams
  • Support preventive care by monitoring patient panels, conducting cognitive screenings, and resolving care gaps through proactive outreach
  • Provide patient education on chronic disease management using motivational interviewing and action-planning techniques
  • Contribute to daily clinic operations, including phone support, front desk assistance, and maintaining clinical spaces

Requirements

  • At least 1 year of experience in a high touch patient-facing healthcare role
  • Strong EMR system proficiency and comfort using healthcare technology platforms
  • Proficient in Google Workspace (Sheets, Docs, Slides) and adept at navigating multiple software systems simultaneously
  • Excellent written and verbal communication skills with demonstrated ability to collaborate effectively on diverse, multi-disciplinary teams
  • Self-motivated with proven ability to work independently, adapt to change, and proactively address challenges under pressure

What we offer

  • Paid sabbatical for every five years of service
  • Free One Medical memberships for yourself, your friends and family
  • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues
  • Competitive Medical, Dental and Vision plans
  • Pre-Tax commuter benefits
  • PTO cash outs - Option to cash out up to 40 accrued hours per year
  • 401K match
  • Credit towards emergency childcare
  • Company paid maternity and paternity leave
  • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance
  • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance
One Medical - All Job Offers

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