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Patient care coordinator

https://www.roberthalf.com Logo

Robert Half

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Location:
United States, Minneapolis

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Category:
Health and Beauty

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

We are looking for an Associate Patient Care Coordinator to join our team in Minneapolis, Minnesota. This Contract position offers the flexibility to work remotely while providing essential support to improve patient care delivery. As part of a dynamic healthcare environment, you will play a key role in ensuring seamless scheduling, insurance verification, and communication with patients and providers.

Job Responsibility:

  • Coordinate patient appointments and verify insurance details to ensure smooth scheduling and care delivery
  • Maintain accurate knowledge of provider schedules and match patient needs to available services
  • Follow standardized scheduling protocols and collaborate with multidisciplinary teams to optimize appointment options
  • Facilitate pre-visit requirements by managing prior authorizations and verifying billing information
  • Handle outbound communication to schedule follow-up visits or address care gaps
  • Connect patients to appropriate resources, including clinical, financial, and social services
  • Utilize electronic medical records (EMR) to manage scheduling reports and work queues effectively
  • Offer triage support by directing patients to appropriate care teams based on department protocols
  • Ensure patients are fully prepared for their visits, providing them with accurate and timely information
  • Monitor and address payer-generated reports to meet system requirements and enhance service delivery

Requirements:

  • Strong communication skills to interact effectively with patients, providers, and care teams
  • Proficiency in using electronic medical records (EMR) systems for scheduling and documentation
  • Experience with insurance verification, prior authorizations, and billing processes
  • Ability to adhere to standardized protocols while managing complex scheduling needs
  • Familiarity with healthcare-related triage processes and patient support services
  • Detail-oriented approach to maintaining accuracy in scheduling and documentation
  • Capacity to work independently and manage time efficiently in a remote work environment
  • Willingness to work occasional overtime as needed to meet business demands
What we offer:
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
June 11, 2025

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:
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