Patient Care Coordinator Job at Robert Half (Willoughby)

Patient Care Coordinator

As a Patient Care Coordinators, we are responsible for maintaining patient infor...

Location

Philippines , Cebu

Salary:

Not provided

Helpware

Expiration Date

Until further notice

Requirements

Previous experience as at least 1 year
With experience as an Patient Care Coordinator or in a similar capacity
Knowledge of medical terminology, ICD10 and CPT coding and procedures (preferably)
Ability to type at least 40 wpm
The ability to multi-task consistently and work in a fast-paced environment
Previous experience as a medical receptionist/front desk or related experience
Proficient in English at least B1
Excellent written and oral communication skills
With strong attention to detail

Job Responsibility

Assists callers with appointment scheduling, obtaining patient demographics, insurance and financial information
Process incoming referrals, verifying benefits, eligibility and authorization for both new and established patients
Coordinate and respond to patients' and referring providers’ concerns in a timely manner and ensure patient satisfaction
Execute outbound calls or electronic tasks to assist with providing outpatient radiology-related services

Fulltime

Patient Care Coordinator

We are looking for a detail-oriented Patient Care Coordinator to support financi...

Location

United States , Plymouth

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
At least 6 months of experience performing insurance or benefit verification in a healthcare business office, insurance operations, or similar setting
Hands-on knowledge of healthcare front-end revenue cycle workflows, including eligibility review, benefit interpretation, and patient financial clearance
Familiarity with commercial insurance, Medicare, and Medicaid plan structures, coverage rules, and patient liability determination
Experience using EMR or EHR platforms
Epic is preferred
Ability to work effectively with clinical teams and interpret clinical documentation related to services and procedures
Strong written and verbal communication skills with the ability to explain financial information clearly and professionally
Prior exposure to retail pharmacy, prior authorization, billing work queues, or related payer operations is preferred

Job Responsibility

Review insurance coverage for upcoming services and document verification details accurately within the electronic health record
Evaluate active benefits, policy effective dates, service limitations, authorization requirements, and expected patient out-of-pocket responsibility
Prepare patient-friendly cost estimates and explain financial obligations before scheduled visits, procedures, or stays
Identify insufficient coverage situations and connect patients or families with financial counseling or available assistance programs
Support prior authorization and payer-related clearance activities to help reduce delays, denials, and reimbursement issues
Manage assigned work queues efficiently while meeting established productivity and quality standards in a high-volume setting
Collaborate with clinical and revenue cycle teams to clarify documentation, resolve coverage questions, and support timely patient access
Provide guidance to less experienced colleagues when needed on payer rules, benefit interpretation, and financial clearance processes
Complete additional business office tasks and special assignments as needed to support departmental operations

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

Fulltime

Patient Care Coordinator

We are looking for a Patient Care Coordinator to support our client in Portland,...

Location

United States , Portland

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience supporting patient scheduling or care coordination in a healthcare setting
Working knowledge of patient medical records processes and confidentiality standards
Proficiency with Epic EMR for appointment and patient information management
Ability to coordinate multiple calendars and adjust to changing scheduling demands
Strong communication skills when assisting patients, providers, and administrative staff
Proficiency with Microsoft Excel and general office software
High level of organization, accuracy, and attention to detail in a fast-paced environment

Job Responsibility

Coordinate patient appointment calendars and help balance scheduling needs across providers and departments
Welcome and assist patients with scheduling questions, updates, and general coordination throughout their care journey
Maintain patient medical documentation with a high degree of accuracy and confidentiality
Use Epic EMR to review, update, and organize patient information related to visits and follow-up care
Partner with clinical and administrative teams to align patient bookings with staffing availability and operational priorities
Monitor schedule changes, resolve conflicts, and communicate updates promptly to patients and internal team members
Prepare and track scheduling-related information using Microsoft Excel and other administrative tools

What we offer

medical, vision, dental, and life and disability insurance
company 401(k) plan

Fulltime

Patient Care Coordinator

The Patient Care Coordinator is an essential part of the multidisciplinary team ...

Location

United States , Englewood

Salary:

19.00 - 27.00 USD / Hour

CarePoint Health

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Previous front desk or receptionist experience preferred
Phone, scheduling or call center experience preferred
One to two years of healthcare experience preferred
Strong attention to detail
Excellent analytical and critical thinking skills
Excellent verbal and written communication skills and the ability to communicate effectively with patients, providers and payers
The ability to multitask and be a team player, helping wherever needed
Strong commitment to actively supporting an ethical open working environment
Working knowledge of Google Drive and Docs

Job Responsibility

Answers incoming calls from patients
Checking voicemails and making return calls
Processing new and existing patient referrals and obtaining prior authorization when necessary
Processing faxes
Scheduling new, follow-up, and post-operative appointments
Sending out patient paperwork
Obtaining prior authorization for surgeries when needed
Assisting Medical Assistants with administrative tasks as needed
Rooming patients as needed
Assisting Surgery Schedulers as needed

What we offer

Comprehensive health coverage, including medical, dental, and vision insurance, with access to a Health Savings Account (HSA)
Wellbeing and support resources, including an Employee Assistance Program offering confidential counseling and support services
Time away from work benefits, featuring accrued paid time off that increases with tenure, along with paid parental leave
Financial security and protection, including 401(k) retirement plan with a 7.5% direct employer contribution after 1 year of employment, life insurance, and identity theft protection
Community and culture initiatives, including weekly in-office events every Wednesday that foster connection collaboration, and team engagement

Fulltime

Patient Care Coordinator

We are looking for a detail-oriented Patient Care Coordinator to support front-e...

Location

United States , Mount Pleasant

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Demonstrated experience in customer service, patient registration, scheduling, or other healthcare front-office support functions
Strong verbal and written communication skills with the ability to interact professionally with patients, providers, and administrative teams
Ability to manage multiple tasks at once, remain composed during frequent interruptions, and work effectively under pressure
Working knowledge of insurance verification, referrals, authorizations, billing support, or reimbursement-related processes
High level of accuracy in documentation, data entry, and record maintenance
Familiarity with office systems, scheduling tools, and standard administrative procedures in a clinical or healthcare environment
Understanding of compliance expectations, payer regulations, and confidentiality standards related to patient information
Reliable attendance and a consistent ability to support on-site clinic operations

Job Responsibility

Coordinate patient check-in, pre-registration, and registration activities to ensure complete and accurate records at the time of service
Arrange appointments for assigned departments using scheduling systems and confirm patients receive the preparation instructions needed for upcoming visits or tests
Collect and verify demographic, insurance, and claim-related information from patients or their representatives in a courteous and timely manner
Obtain required signatures, referrals, authorizations, and supporting documentation to help maintain smooth progression through billing and reimbursement processes
Address patient and internal inquiries related to scheduling, billing, and office procedures with professionalism and a strong customer service approach
Maintain patient medical records and update electronic systems accurately while following medical necessity, compliance, and payer requirements
Communicate workflow issues, documentation gaps, and service concerns to leadership to support timely resolution and operational effectiveness
Contribute ideas for improving office processes, customer experience, and overall productivity within the clinic
Follow departmental policies, attendance expectations, and evolving insurance or regulatory guidelines while adapting to changes in daily operations

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Patient Care Coordinator

Location

United States , Cardiff-by-the-Sea

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2+ years of medical office, patient services, or healthcare administration experience
Experience with EMR systems preferred
Strong customer service and communication skills
Ability to multitask in a high-volume environment
Bilingual Spanish is a plus

Job Responsibility

Coordinate patient appointments, consultations, and follow-up visits
Verify insurance benefits and eligibility
Serve as the primary contact for patient questions and concerns
Manage appointment reminders and scheduling changes
Ensure patient records are complete and accurate
Maintain electronic records and documentation
Assist with referrals, authorizations, and treatment coordination
Process patient payments and documentation
Support physicians and clinical staff with administrative tasks

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

Fulltime

Patient Care Coordinator

Are you passionate about providing exceptional customer service and making a dif...

Location

United States , San Diego

Salary:

18.00 - 20.00 USD / Hour

Keplr Vision

Expiration Date

Until further notice

Requirements

1+ year of customer service experience (healthcare experience a plus, but not required!)
Strong communication skills with the ability to interact professionally and courteously with patients
Tech-savvy with basic computer skills and the ability to learn new systems quickly
A positive, can-do attitude and the ability to stay organized under pressure

Job Responsibility

Be the friendly voice on the phone, assisting patients with scheduling and inquiries
Greet and check in patients with a warm smile and professional demeanor
Manage a variety of front desk tasks with efficiency and attention to detail
Ensure smooth patient flow through excellent time management and multitasking skills

What we offer

Career growth opportunities – We believe in promoting from within, offering a path for advancement as you gain experience and develop your skills
Upward mobility – Take your career to the next level! Whether you're looking to grow into leadership roles or specialize in other areas of healthcare, the opportunities are endless
Supportive, team-oriented environment where your contributions are valued and your growth is encouraged

Fulltime

Patient Care Coordinator

The Patient Care Coordinator is an essential part of the multidisciplinary team ...

Location

United States , Englewood

Salary:

19.00 - 27.00 USD / Hour

CarePoint Health

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Previous front desk or receptionist experience preferred
Phone, scheduling or call center experience preferred
One to two years of healthcare experience preferred
Strong attention to detail
Excellent analytical and critical thinking skills
Excellent verbal and written communication skills and the ability to communicate effectively with patients, providers and payers
The ability to multitask and be a team player, helping wherever needed
Strong commitment to actively supporting an ethical open working environment
Working knowledge of Google Drive and Docs

Job Responsibility

Answers incoming calls from patients
Checking voicemails and making return calls
Processing new and existing patient referrals and obtaining prior authorization when necessary
Processing faxes
Scheduling new, follow-up, and post-operative appointments
Sending out patient paperwork
Obtaining prior authorization for surgeries when needed
Assisting Medical Assistants with administrative tasks as needed
Rooming patients as needed
Assisting Surgery Schedulers as needed

What we offer

Comprehensive health coverage, including medical, dental, and vision insurance, with access to a Health Savings Account (HSA)
Wellbeing and support resources, including an Employee Assistance Program offering confidential counseling and support services
Time away from work benefits, featuring accrued paid time off that increases with tenure, along with paid parental leave
Financial security and protection, including 401(k) retirement plan with a 7.5% direct employer contribution after 1 year of employment, life insurance, and identity theft protection
Community and culture initiatives, including weekly in-office events every Wednesday that foster connection collaboration, and team engagement

Fulltime

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Patient Care Coordinator

Job Description

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What we offer

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Patient Care Coordinator

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