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We are looking for a dedicated Patient Care Coordinator to join our team in San Luis Obispo, California. This long-term contract position is an excellent opportunity for individuals passionate about healthcare and patient advocacy. In this role, you will play a vital part in ensuring patients receive accurate and efficient registration services while maintaining a high standard of professionalism.
Job Responsibility:
Accurately identify patients and collect comprehensive demographic information to ensure proper records
Verify insurance details, including eligibility and benefits, to confirm coverage for services rendered
Assess and collect financial liabilities from patients while explaining payment policies and options
Provide information on hospital policies and patient rights to families in a clear and supportive manner
Refer patients to the Patient Registration Specialist for financial counseling or clearance as needed
Maintain compliance with healthcare policies and procedures to ensure accurate reimbursements
Collaborate with team members to support a seamless registration process and address patient concerns
Utilize healthcare systems to document and update patient information effectively
Monitor and address any discrepancies in patient registration data to ensure accuracy
Assist in ad hoc financial tasks related to patient billing and insurance claims
Requirements:
Proven experience in patient registration or a related healthcare role
Strong knowledge of insurance verification processes and benefit functions
Familiarity with patient financial counseling and liability assessments
Excellent communication skills to explain policies and patient rights effectively
Proficiency in handling sensitive patient information with confidentiality
Ability to work collaboratively in a team environment
Detail-oriented with strong organizational skills to manage patient data accurately
Business casual attire required for the role
What we offer:
medical, vision, dental, and life and disability insurance