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Patient Care Coordinator

https://www.cvshealth.com/ Logo

CVS Health

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Location:
United States

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Category:
Customer Service

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Contract Type:
Employment contract

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Salary:

17.00 - 25.65 USD / Hour

Job Description:

Coram/CVS Health is looking for dependable, customer service-oriented individuals to join its Enteral Nutrition Center team. As a Patient Care Rep, you will support the Enteral Nutrition department by processing patient refill requests, managing documentation, updating patient records, and answering calls related to nutrition therapy. Full-time position with benefits.

Job Responsibility:

  • Answer incoming calls from patients, caregivers, branches and patient referral sources regarding nutrition therapy order status
  • process prescription changes
  • triaging calls to various departments
  • verifying patient demographics and insurance information to ensure accurate shipment
  • processing monthly patient refill requests and ensuring documentation is accurate before shipping orders
  • processing new patient orders and updating electronic medical records
  • working with the patient admissions department to help bring a patient on services with the company.

Requirements:

  • Minimum one year experience working in a customer service environment
  • experience with data entry
  • experience working in Microsoft Office, specifically Excel, Outlook and Word.

Nice to have:

  • Home infusion or durable medical equipment (DME) experience
  • call center experience
  • experience working in a healthcare environment.
What we offer:
  • Affordable medical plan options
  • 401(k) plan including matching company contributions
  • employee stock purchase plan
  • no-cost programs including wellness screenings, tobacco cessation and weight management programs, confidential counseling, and financial coaching
  • paid time off
  • flexible work schedules
  • family leave
  • dependent care resources
  • colleague assistance programs
  • tuition assistance
  • retiree medical access.

Additional Information:

Job Posted:
September 17, 2025

Expiration:
October 24, 2025

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:
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