CrawlJobs Logo

Patient Care Coordinator

United States, Sparks · Job Posted May 27, 2026
Apply Position
Job Link Share

Job Description

Are you passionate about providing exceptional customer service and making a difference in the lives of patients? We’re looking for a friendly, professional, and detail-oriented individual to join our team as a Patient Care Coordinator. In this dynamic, customer-facing role, you’ll be the first point of contact for patients, offering a welcoming atmosphere and top-tier care every step of the way.

Job Responsibility

  • Be the friendly voice on the phone, assisting patients with scheduling and inquiries
  • Greet and check in patients with a warm smile and professional demeanor
  • Manage a variety of front desk tasks with efficiency and attention to detail
  • Ensure smooth patient flow through excellent time management and multitasking skills

Requirements

  • Bilingual in English and Spanish preferred
  • 1+ year of customer service experience (healthcare experience a plus, but not required!)
  • Strong communication skills with the ability to interact professionally and courteously with patients
  • Tech-savvy with basic computer skills and the ability to learn new systems quickly
  • A positive, can-do attitude and the ability to stay organized under pressure

Nice to have

  • Bilingual in English and Spanish
  • healthcare experience

What we offer

  • Career growth opportunities
  • Upward mobility
  • Supportive, team-oriented environment

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Patient Care Coordinator

8 matching positions

Licensed Paramedic- Patient Care Coordinator

Pafford Medical Services is now accepting applications for a dedicated and exper...
Location
Location
United States
Salary
Salary:
Not provided
paffordems.com Logo
Pafford EMS
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Valid Arkansas Paramedic License
  • Critical Care or pre-hospital EMS experience (Minimum of 3 years)
  • BLS Healthcare Provider
  • ACLS (can be obtained through Pafford education)
  • 12 lead interpretation
  • A strong desire to provide exceptional medical care and customer service
  • Excellent communication and interpersonal skills
  • Ability to work in a team environment with all levels of health care professionals
  • The ability to communicate with EMS crews, supervisors and administration team members during stressful pre-hospital response situations
  • A strong understanding or the ability to learn EMS protocols, rules, and regulations for all Pafford service areas
Job Responsibility
Job Responsibility
  • Utilize telecommunication equipment such as video, phone, email, and messaging to provide high-quality care to out-of-hospital patients
  • Receive voice and video communications from paramedics, emergency medical technicians and providers to coordinate care for out-of-hospital patients
  • Communicate with pre hospital providers to ensure compliance with patient refusals
  • Provide patient follow-up for patients after ambulance transport or on scene treatment
  • Coordinate care with physician, hospitals, home healthcare agencies, mid-level providers, pharmacies, community transportation entities and other community agencies
  • Communicate with patients and patient families during and following EMS response
  • Follow pre-determined treatment protocols and guidelines in a multi-state response area
  • Assist the leadership team and medical Directors with further development of policies, protocols, and guidelines to better serve our local communities
  • Provide patient care in an urgent care/clinical environment
  • Administer medications and assist providers with patient procedures
  • Fulltime
Read More
Arrow Right

Licensed Paramedic- Patient Care Coordinator

Pafford Medical Services is now accepting applications for a dedicated and exper...
Location
Location
United States , Hope
Salary
Salary:
Not provided
paffordems.com Logo
Pafford EMS
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Valid Arkansas Paramedic License
  • Critical Care or pre-hospital EMS experience (Minimum of 3 years)
  • BLS Healthcare Provider
  • ACLS (can be obtained through Pafford education)
  • 12 lead interpretation
  • A strong desire to provide exceptional medical care and customer service
  • Enthusiastic team member who possesses the ability to adapt to changes in workflow
  • Excellent communication and interpersonal skills
  • Ability to work in a team environment with all levels of health care professionals
  • The ability to communicate with EMS crews, supervisors and administration team members during stressful pre-hospital response situations
Job Responsibility
Job Responsibility
  • Utilize telecommunication equipment such as video, phone, email, and messaging to provide high-quality care to out-of-hospital patients
  • Receive voice and video communications from paramedics, emergency medical technicians, and providers to coordinate care for out-of-hospital patients
  • Communicate with pre-hospital providers to ensure compliance with patient refusals
  • Provide patient follow-up after ambulance transport or on-scene treatments
  • Coordinate care with physicians, hospitals, home healthcare agencies, mid-level providers, pharmacies, community transportation entities, and other community agencies
  • Communicate with patients and patient families during and following EMS response
  • Follow pre-determined treatment protocols and guidelines in a multi-state response area
  • Assist the leadership team and medical Directors with further development of policies, protocols, and guidelines to better serve our local communities
  • Provide patient care in an urgent care/clinical environment
  • Administer medications and assist providers with patient procedures
  • Fulltime
Read More
Arrow Right

Patient Care Coordinator

Premium Health is looking for outstanding candidates for the Patient Care Coordi...
Location
Location
United States , Brooklyn
Salary
Salary:
21.00 - 24.00 USD / Hour
premiumhealth.org Logo
Premium Health
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • prior experience working in a medical office
  • familiarity in medical terminology
Job Responsibility
Job Responsibility
  • Document results reviewed with provider and convey them to the patient
  • Reply to patient medical questions as instructed by the provider
  • Refill medications
  • Complete medical forms
  • Assist providers with tasks as needed
  • Perform tasks as assigned by supervisor
What we offer
What we offer
  • Public Service Loan Forgiveness (PSLF)
  • Paid Time Off
  • Medical plans
  • Dental plans
  • Vision plans
  • Retirement plans
  • Fulltime
Read More
Arrow Right

Patient Care Coordinator

Responsible for the coordination of appointments and support services for depart...
Location
Location
United States , Albuquerque
Salary
Salary:
16.99 - 24.79 USD / Hour
hsc.unm.edu Logo
UNM Hospitals
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School or GED Equivalent
  • 2 years directly related experience
Job Responsibility
Job Responsibility
  • Responsible for the coordination of appointments and support services for departments/physicians
  • Interface with insurance companies and other payors on prior authorization and referral requests
  • Abstract charts and assign CPT, ICD and HCPCS codes for purposes of obtaining prior authorization
  • Assist billing personnel with preparation of denials and submitting appeals for payment
  • Assist in resolving patient problems, concerns and complaints
  • Serve as patient advocate and liaison, interface with patients, families, staff and department/physicians
  • Serve as a role model to promote organizational values, a positive work environment and efficient, quality patient care
  • Ensure adherence to Hospitals and department policies and procedures
  • Patient care assignment may include neonate, pediatric, adolescent, adult and geriatric age groups
  • Fulltime
Read More
Arrow Right

Care Coordinator Specialist

CareGivers America - NEPA, a Modivcare Personal Care Service, is looking for a C...
Location
Location
United States , Lewistown
Salary
Salary:
20.00 - 25.00 USD / Hour
caregiversamerica.com Logo
CareGivers America
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or equivalent
  • 3+ years of Customer Service experience required
  • 3+ years of Home Care experience preferred
  • Scheduling experience strongly preferred
  • HHAeXchange experience strongly preferred
Job Responsibility
Job Responsibility
  • Oversee and manage the care coordination process for a caseload of patients, ensuring continuity and quality of care
  • Monitor patient progress, evaluate outcomes, and modify care plans as necessary to achieve optimal health outcomes
  • Manage the intake process, including reviewing referrals, verifying insurance coverage, and obtaining necessary authorizations for services
  • Ensure timely and accurate completion of required documentation, including patient assessments, consent forms, and care plans
  • Collaborate with referral sources, healthcare providers, and internal teams to ensure smooth transitions and facilitate the start of care
  • Serve as a primary point of contact for patients, families, and healthcare professionals, providing ongoing communication and support throughout the care coordination process
  • Facilitate effective communication and information sharing among the care team, ensuring all members are informed of pertinent patient information and updates
  • Act as a resource and mentor to Care Coordinator Associates, providing guidance and support in complex care coordination cases
  • Advocate for patients and their families to ensure their needs, preferences, and rights are respected and met throughout the care process
  • Monitor and evaluate the quality-of-care coordination services provided, ensuring adherence to regulatory standards and best practices
What we offer
What we offer
  • Medical, Dental & Vision Insurance
  • 401(k) with a 6% match
  • Paid Time Off
  • 10 Paid Holidays
  • Employee Assistance Program
  • Employee Discounts (retail, hotel, food, restaurants, car rental, and much more!)
  • Voluntary Term Life and AD&D Insurance
  • Legal Services Insurance
  • Short-Term and Long-Term Disability
  • Accident, Critical Illness & Hospital Indemnity Insurance
  • Fulltime
Read More
Arrow Right

Care Coordinator Associate

CareGivers America - NEPA, a Modivcare Personal Care Service, is looking for a C...
Location
Location
United States , Plains
Salary
Salary:
Not provided
caregiversamerica.com Logo
CareGivers America
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or equivalent
  • 1+ years of Customer Service experience required
  • 1+ years of Home Care experience preferred
  • Bilingual in English & Spanish preferred
Job Responsibility
Job Responsibility
  • Receive and process referrals from various sources, such as hospitals, physicians, and other healthcare providers
  • Collaborate with internal teams to determine patient eligibility and initiate the intake process
  • Serve as the primary point of contact for patients, families, and healthcare professionals regarding care coordination
  • Address inquiries, concerns, and provide guidance on accessing services and resources
  • Schedule patient appointments, coordinating availability of healthcare professionals and patient preferences
  • Monitor and update schedules to accommodate changes, cancellations, and rescheduling needs
  • Communicate pertinent patient information, including diagnosis, treatment plans, and care instructions, to the appropriate individuals
  • Maintain accurate and up-to-date electronic and physical records of patient information, appointments, and communication
  • Provide compassionate and empathetic support to patients and their families throughout the care coordination process
What we offer
What we offer
  • Medical, Dental & Vision Insurance
  • 401(k) with a 6% match
  • Paid Time Off
  • 10 Paid Holidays
  • Employee Assistance Program
  • Employee Discounts (retail, hotel, food, restaurants, car rental, and much more!)
  • Voluntary Term Life and AD&D Insurance
  • Legal Services Insurance
  • Short-Term and Long-Term Disability
  • Accident, Critical Illness & Hospital Indemnity Insurance
  • Fulltime
Read More
Arrow Right

Care Coordinator Associate

CareGivers America - NEPA, a Modivcare Personal Care Service, is looking for a C...
Location
Location
United States , Clarks Summit
Salary
Salary:
16.00 - 18.00 USD / Hour
caregiversamerica.com Logo
CareGivers America
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or equivalent
  • 1+ years of Customer Service experience required
  • 1+ years of Home Care experience preferred
Job Responsibility
Job Responsibility
  • Receive and process referrals from various sources, such as hospitals, physicians, and other healthcare providers
  • Collaborate with internal teams to determine patient eligibility and initiate the intake process
  • Serve as the primary point of contact for patients, families, and healthcare professionals regarding care coordination
  • Address inquiries, concerns, and provide guidance on accessing services and resources
  • Schedule patient appointments, coordinating availability of healthcare professionals and patient preferences
  • Monitor and update schedules to accommodate changes, cancellations, and rescheduling needs
  • Communicate pertinent patient information, including diagnosis, treatment plans, and care instructions, to the appropriate individuals
  • Maintain accurate and up-to-date electronic and physical records of patient information, appointments, and communication
  • Provide compassionate and empathetic support to patients and their families throughout the care coordination process
What we offer
What we offer
  • Medical, Dental & Vision Insurance
  • 401(k) with a 6% match
  • Paid Time Off
  • Employee Assistance Program
  • Employee Discounts (retail, hotel, food, restaurants, car rental, and much more!)
  • Voluntary Term Life and AD&D Insurance
  • Legal Services Insurance
  • Short-Term and Long-Term Disability
  • Accident, Critical Illness & Hospital Indemnity Insurance
  • Fulltime
Read More
Arrow Right

Licensed Vocational Nurse Care Coordinator - Population Health

Provides care under the direct supervision of the Population Health Director of ...
Location
Location
United States , Irving
Salary
Salary:
Not provided
christushealth.org Logo
CHRISTUS Health
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • LVN License in state of employment or compact
Job Responsibility
Job Responsibility
  • Manages a case load of 10,000-15,000 patients with identified gaps in care in collaboration with the Health Care Team
  • Works in collaboration with the PCMH Team in the design, implementation and evaluation of the PMH model as applicable
  • Works proactively to coordinate preventative/follow-up care for all patients receiving care from participating providers
  • Reviews patient medical record to identify care gaps
  • Schedules needed preventative services using evidenced based Physician approved protocols and documents the encounter
  • Fosters a Team approach by working collaboratively with the member, family, PCP and other members of the healthcare team to ensure coordination of services
  • Assists Nurse Navigators’ in performing transition of care outreach to discharged patients to schedule return visit with the PCP per guidelines
  • Employs knowledge of evidenced based guidelines to effectively communicate the importance of recommended procedures and testing
  • Facilitates a collaborative approach with care team for identification of and closure of care gaps
  • Utilizes educational and behavioral change strategies to promote patient collaboration with the care team
  • Fulltime
Read More
Arrow Right