Patient Care Coordinator Jobs

OPSM

Location:
United States, Tucson

Category:
Health and Beauty

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

This role supports the practice by coordinating the daily administration of doctors, visitors, and patients within the local practice. This position ensures an unsurpassed patient experience by seamlessly linking the doctor and other practice functions together. This role supports establishing the practice as the premier destination for all vision needs within the community.

Job Responsibility:

Greets patients without delay
Promptly answers the telephone in a friendly and courteous manner
Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by phone
Keeps patient appointments on schedule by notifying doctor/provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays
Facilitates reminder calls to patients for appointment confirmation and order pickup notification
Records and updates financial information, collects patient charges, and files, collects, and expedites third-party claims
Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, partners with Practice Manager to order office supplies, and verifies receipt of supplies
Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information in accordance with HIPAA
Determines both medical and vision insurance eligibilty in accordance with patients current plan coverage
Ensures all office systems are maintained
Maintains a safe working environment for all team members and patients
Maintains operations by following policies and procedures, reporting needed changes
Contributes to team effort by accomplishing related tasks as needed
Works weekends and evenings in support of the business needs (varies by location)
Adheres to attendance and daily time keeping requirements
Adheres to all company policies and procedures
Consistently maintains proper dress code
Performs other administrative responsibilities as assinged by Practice Manager or as business needs

Requirements:

High School graduate or equivalent
2+ years of office experience in a healthcare setting
Strong customer service skills (internal and external)
Strong communicator and listener
Problem solving ability
Organization skills

Nice to have:

Familiarity with in-store technology, such as point-of-sale, patient record systems, and other software applications
Basic knowledge of services, products, vision insurance plans/coverage and office operations
Strong interpersonal skills

What we offer:

Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts
may also be offered a competitive bonus and/or commission plan

Additional Information:

Job Posted:
December 11, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Patient Care Coordinator