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Patient Care Associate-Emergency Department

United States, New York Employment contract 27.85 - 29.88 USD / Hour · Job Posted May 29, 2026
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Job Description

As an integral part of the clinical care team, the Patient Care Associate is responsible for patient care and support activities promoting patient focused care within the Specialty Service. The Patient Care Associate supports the registered nurse in patient care activities, such as: assisting patient with activities of daily living, collecting specimens and performing procedures; maintaining a safe, clean environment; and other duties as needed.

Job Responsibility

  • Assisting patient with activities of daily living
  • Collecting specimens and performing procedures
  • Maintaining a safe, clean environment
  • Performing and recording patient's vital signs
  • Obtaining patient's rating on pain scales
  • Performing clinical procedures such as specimen collection including blood glucose, venipuncture, EKG, application of compression devices, post-mortem care, and maintenance of skin integrity
  • Setting up for selected procedures and assisting RNs accordingly
  • Assisting patient with activities of daily living such as feeding, bathing and/or toileting
  • Assisting with dietary functions
  • Maintaining a safe, clean and functional environment
  • Performing on-to-one observation or close observation status of patients
  • Maintaining isolation status for patients
  • Performing scheduled hourly care checks/rounding on patients
  • Utilizing Vocera system/Mount Sinai phone according to sign in/sign out protocol
  • Generating reports
  • Greeting visitors and answering telephones
  • Answering Patient Call System
  • Transporting patients to stretchers or wheelchairs
  • Delivering and collecting trays and bedside
  • Stripping units/cubicles
  • Performing emergency clean-up
  • Performing emergency transport
  • Performing discharge bed making
  • Transport specimens
  • Updating communication board/discharge log
  • Assembling medical records
  • Updating Admission/Transfer/Discharge System/Processes
  • Maintaining supplies and care of equipment
  • Participating in department's performance improvement activities
  • Maintaining patient/employee confidentiality
  • Observing Health Care System's compliance policies
  • Participating in development of other staff members
  • Meeting regulatory, licensure and annual health assessment requirements
  • Identifying learning strengths and needs
  • Utilizing learning resources
  • Demonstrating a professional, courteous, and respectful attitude in dealing with patients, families and significant others
  • Displaying courtesy, tact and patience during interactions with all members of the hospital staff and extended community

Requirements

  • High School Diploma (graduate or equivalent)
  • Certificate of completion of a medical assistant/patient care assistant program/equivalent with skills in venipuncture and EKG
  • Interpersonal skills to communicate and collaborate effectively with other members of the Specialty Service
  • Documentation of Medical Assistant/Patient Care Associate training
  • Three to nine months of healthcare experience preferred
  • Ability to set priorities, problem solve, use proper judgement in difficult situations and be flexible
  • Sufficient oral and writing skills in the English language in order to communicate effectively
  • Physical stamina and manual dexterity to perform a variety of tasks and skills in the area of assignment
  • American Heart Association Heartsaver or BLS Certification

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