Patient Business Representative

• Manages patient’s admissions, insurance coverage, bed coverage, and discharge.
• Collect, verify, and input patient information paperwork with appropriate financial and demographic forms into the M.I.S system
• Obtains all old medical record numbers from the Medical Records Department for patients previously in the system, or when appropriate assigns new medical record number
• Receives information from the Emergency Department on incoming emergency admissions.
• Admits and interviews patients scheduled for elective, emergency, OB, ambulatory surgery and pre-admission prior to admission to the hospital following established procedures
• Registers people for private outpatient registration office. Completes corresponding charge forms and documentation
• Registers patients having pre-admission testing services
• Interviews patients privately before, during or after the services for financial screening to update insurance information or other pertinent data
• Ensures all admissions are given admission information which includes but is not limited to: The Patient’s Bill of Rights, Discharge information, A Welcome booklet, hospital policies and procedures regarding room rates and financial obligations
• Prepares and distributes daily admission and census lists
• Verify patient financial class codes are correct and refers patient to Medicaid Expediters when the patient does not have coverage.
• Notifies Medical A.C. of all private teaching admissions
• Assign patient beds and initiate patient bed transfers when necessary.
• Enters relevant discharge and transfer information into the computer
• Accepts telephone and in-person requests from physicians for patients accommodations
• Assures placement of patients’ name on “Elective or Emergency” list
• Act as billing liaison for the patient, prepare bills, collect, deposit, and give receipts for payments. Update the billing system to reflect payments and keep track of complete and incomplete accounts in a separate filing system.
• Closes all PROP, PAT and Ambulatory Surgery visits in the M.I.S. system
• Process and files birth certificates
• Process and files death certificates
• Contacts Nursing Stations to obtain expected discharge
• Release bodies to funeral director. Notify morgue attendant for family members that with to view deceased.
• Communicates with Housekeeping & Nursing regarding status of patients bed using BedBoard system.
• May be required to act as a messenger or patient transporter and provide backup/relief to the clinic cashiers

• High School Graduate or GED required.
• Healthcare Insurance verification and Front Desk registration
• Minimum 2 years of registration experience within a medical setting (doctor?s office, hospital).
• Bi-Lingual (Spanish/English) preferred.

Bi-Lingual (Spanish/English) preferred.