Patient Ambassador Job at Crothall Healthcare (Clairton)

Patient Ambassador

Make a difference in the lives of people, your community, and yourself. At Croth...

Location

United States , Bel Air

Salary:

20.00 USD / Hour

Crothall Healthcare

Expiration Date

Until further notice

Requirements

Prior housekeeping experience
Prior customer service experience
Prior data entry experience
Possess a thorough knowledge of office procedures and contract administration
Ability to use working knowledge of the environment to meet established goals and objectives
Fiscal and budgetary skills

Job Responsibility

Serve as the primary representative of the Patient Experience Team for your respective unit
Successfully complete all assigned patient interviews and new admission visits
Conduct new admission visits to all assigned units within timeframe established by unit leadership and patient experience leadership
Ensure that all employees demonstrate an aggressive hospitality (respect) orientation toward customers and clients
Support client satisfaction at a level that ensures account retention
Promote client awareness of the Patient Experience Program
Assist in customizing programs to meet each account's unique needs as required
Assist in developing and/or monitoring a department/unit patient satisfaction action plan and reporting to clients as needed
Assist in effective employee relations programs at unit site
Encourage employee creativity and innovation

What we offer

Retirement Plan
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identify Theft Protection
Pet Insurance
Critical Illness Insurance
Accident Insurance
Hospital Indemnity Insurance
Legal Services

Fulltime

Patient Ambassador

As a Patient Ambassador, you will serve as the primary representative of the Pat...

Location

United States , Durham

Salary:

21.00 USD / Hour

Crothall Healthcare

Expiration Date

Until further notice

Requirements

Prior customer service experience is preferred
Possess a thorough knowledge of office procedures and contract administration
Ability to use working knowledge of the environment to meet established goals and objectives
Fiscal and budgetary skills

Job Responsibility

Conducts new admission visits to all assigned units within timeframe established by unit leadership and patient experience leadership
Ensures that all employees demonstrate an aggressive hospitality (respect) orientation toward customers and clients
Supports client satisfaction at a level that ensures account retention
Promotes client awareness of the Patient Experience Program
Assists in customizing programs to meet each account's unique needs as required
Assists in developing and/or monitoring a department/unit patient satisfaction action plan and reporting to clients as needed
Assists in effective employee relations programs at unit site
Encourages employee creativity and innovation
Provides recognition for employee when programs are implemented with success
Completes housekeeping tasks when requested by customer or patients

What we offer

Retirement Plan
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identify Theft Protection
Pet Insurance
Critical Illness Insurance
Accident Insurance
Hospital Indemnity Insurance
Legal Services

Fulltime

Patient Ambassador

As a Patient Ambassador, you will serve as the primary representative of the Pat...

Location

United States , Boca Raton

Salary:

19.00 USD / Hour

Crothall Healthcare

Expiration Date

Until further notice

Requirements

Prior healthcare and customer service experience preferred
Possess a thorough knowledge of office procedures and contract administration
Ability to use working knowledge of the environment to meet established goals and objectives
Fiscal and budgetary skills

Job Responsibility

Conducts new admission visits to all assigned units within timeframe established by unit leadership and patient experience leadership
Ensures that all employees demonstrate an aggressive hospitality (respect) orientation toward customers and clients
Supports client satisfaction at a level that ensures account retention
Promotes client awareness of the Patient Experience Program
Assists in customizing programs to meet each account's unique needs as required
Assists in developing and/or monitoring a department/unit patient satisfaction action plan and reporting to clients as needed
Assists in effective employee relations programs at unit site
Encourages employee creativity and innovation
Provides recognition for employee when programs are implemented with success
Completes housekeeping tasks when requested by customer or patients

What we offer

Retirement Plan
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identify Theft Protection
Pet Insurance
Critical Illness Insurance
Accident Insurance
Hospital Indemnity Insurance
Legal Services

Fulltime

Patient Ambassador

The Patient Ambassador plays a vital role in ensuring a positive patient experie...

Location

United States , Brunswick

Salary:

Not provided

Aramark

Expiration Date

Until further notice

Requirements

Requires 1-2 years of experience in Environmental Services within a healthcare setting
Ability to communicate (both verbal and written) effectively
Customer service experience a plus
Ability to apply common sense understanding to carry out detailed, but uninvolved written or oral instructions
Basic knowledge of infection control procedures and universal precautions and work independently after appropriate training and instruction
Maintain a friendly and efficient service attitude towards customers, co-workers, and clients

Job Responsibility

Perform patient rounding
Serves as liaison between patients, families, guests, and staff to promote a positive patient experience
Receives and documents complaints and compliments, and report in real-time to resolve
Engages relevant clinical or management staff to evaluate and respond to patients needs
Establish and encourage open communication to enhance the overall quality of service
Follow all facility and departmental policies and procedures
Maintains an accurate record keeping system for quality control systems
Adheres to all established systems and training programs to provide a safe working environment
Complies with all OSHA regulations and other local, state, and federal government regulations
Maintains compliance with Aramark's standards of operation and client contract

Fulltime

Patient Ambassador

As a Patient Ambassador, you will serve as the primary representative of the Pat...

Location

United States , Chicago

Salary:

18.00 - 20.00 USD / Hour

Crothall Healthcare

Expiration Date

Until further notice

Requirements

Previous experience in a hospitality or healthcare setting is preferred
Possess a thorough knowledge of office procedures and contract administration
Ability to use working knowledge of the environment to meet established goals and objectives
Fiscal and budgetary skills
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation

Job Responsibility

Conducts new admission visits to all assigned units within timeframe established by unit leadership and patient experience leadership
Ensures that all employees demonstrate an aggressive hospitality (respect) orientation toward customers and clients
Supports client satisfaction at a level that ensures account retention
Promotes client awareness of the Patient Experience Program
Assists in customizing programs to meet each account's unique needs as required
Assists in developing and/or monitoring a department/unit patient satisfaction action plan and reporting to clients as needed
Assists in effective employee relations programs at unit site
Encourages employee creativity and innovation
Provides recognition for employee when programs are implemented with success
Completes housekeeping tasks when requested by customer or patients

What we offer

Retirement Plan
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identify Theft Protection
Pet Insurance
Critical Illness Insurance
Accident Insurance
Hospital Indemnity Insurance
Legal Services

Fulltime

Patient Ambassador

As a Patient Ambassador, you will serve as the primary representative of the Pat...

Location

United States , Chicago

Salary:

18.00 - 20.00 USD / Hour

Crothall Healthcare

Expiration Date

Until further notice

Requirements

Possess a thorough knowledge of office procedures and contract administration
Ability to use working knowledge of the environment to meet established goals and objectives
Fiscal and budgetary skills

Job Responsibility

Conducts new admission visits to all assigned units within timeframe established by unit leadership and patient experience leadership
Ensures that all employees demonstrate an aggressive hospitality (respect) orientation toward customers and clients
Supports client satisfaction at a level that ensures account retention
Promotes client awareness of the Patient Experience Program
Assists in customizing programs to meet each account's unique needs as required
Assists in developing and/or monitoring a department/unit patient satisfaction action plan and reporting to clients as needed
Assists in effective employee relations programs at unit site
Encourages employee creativity and innovation
Provides recognition for employee when programs are implemented with success
Completes housekeeping tasks when requested by customer or patients

What we offer

Retirement Plan
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identify Theft Protection
Pet Insurance
Critical Illness Insurance
Accident Insurance
Hospital Indemnity Insurance
Legal Services

Fulltime

Patient Ambassador

As a Patient Ambassador, you will serve as the primary representative of the Pat...

Location

United States , Pittsburgh

Salary:

18.00 - 22.00 USD / Hour

Crothall Healthcare

Expiration Date

Until further notice

Requirements

Customer service required
Possess a thorough knowledge of office procedures and contract administration
Ability to use working knowledge of the environment to meet established goals and objectives
Fiscal and budgetary skills

Job Responsibility

Conducts new admission visits to all assigned units within timeframe established by unit leadership and patient experience leadership
Ensures that all employees demonstrate an aggressive hospitality (respect) orientation toward customers and clients
Supports client satisfaction at a level that ensures account retention
Promotes client awareness of the Patient Experience Program
Assists in customizing programs to meet each account's unique needs as required
Assists in developing and/or monitoring a department/unit patient satisfaction action plan and reporting to clients as needed
Assists in effective employee relations programs at unit site
Encourages employee creativity and innovation
Provides recognition for employee when programs are implemented with success
Completes housekeeping tasks when requested by customer or patients

What we offer

Retirement Plan
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identify Theft Protection
Pet Insurance
Critical Illness Insurance
Accident Insurance
Hospital Indemnity Insurance
Legal Services

Fulltime

Patient Ambassador

As a Patient Ambassador, you will serve as the primary representative of the Pat...

Location

United States , Johnson City

Salary:

18.00 USD / Hour

Crothall Healthcare

Expiration Date

Until further notice

Requirements

Prior patient ambassador experience is preferred
Possess a thorough knowledge of office procedures and contract administration
Ability to use working knowledge of the environment to meet established goals and objectives
Fiscal and budgetary skills

Job Responsibility

Conducts new admission visits to all assigned units within timeframe established by unit leadership and patient experience leadership
Ensures that all employees demonstrate an aggressive hospitality (respect) orientation toward customers and clients
Supports client satisfaction at a level that ensures account retention
Promotes client awareness of the Patient Experience Program
Assists in customizing programs to meet each account's unique needs as required
Assists in developing and/or monitoring a department/unit patient satisfaction action plan and reporting to clients as needed
Assists in effective employee relations programs at unit site
Encourages employee creativity and innovation
Provides recognition for employee when programs are implemented with success
Completes housekeeping tasks when requested by customer or patients

What we offer

Retirement Plan
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identify Theft Protection
Pet Insurance
Critical Illness Insurance
Accident Insurance
Hospital Indemnity Insurance
Legal Services

Fulltime

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