Patient Advisor Job at Optical Express Group (Cheltenham)

Patient Advisor

Optical Express is focused on delivering exceptional patient care, outstanding c...

Location

United Kingdom , Cambridge

Salary:

28000.00 GBP / Year

Optical Express Group

Expiration Date

Until further notice

Requirements

Have a passion for providing world-class customer service
Possess strong organisational skills
Can communicate clearly and articulately with a diverse range of people
Have previous experience working towards goals and personal KPI’s
Are motivated and driven to succeed

Job Responsibility

Building relationships with patients and ensuring regular communication prior to and following their treatment
Assisting in patient consultations / practice visits
Undertaking diagnostic scans on patients using state of the art equipment as part of a full health check
Assisting patients to complete health & lifestyle questionnaires
Introducing patients to their optometrist
Scheduling treatment dates for vision correction surgery
Advising on traditional vision correction solutions, namely glasses and contact lenses
Discussing finance options
Accurately maintaining patient records
Occasional travel to Bury St Edmunds clinic ( covered by the business )

What we offer

An industry leading salary plus excellent bonus potential
State of the art, modern working environments
29 days annual leave
Free Laser Eye Surgery and Intraocular Lens Surgery
Free eye tests
Discounted prescription eye wear and sunglasses
Generous Optical Express friends and family discount scheme
Ongoing training and development opportunities
Pension scheme

Fulltime

Patient Advisor

It’s our Patient Advisor’s role to make our patients feel like a superstar from ...

Location

United Kingdom , Swansea

Salary:

27000.00 GBP / Year

Optical Express Group

Expiration Date

Until further notice

Requirements

Have a passion for providing world-class customer service
Possess strong organisational skills
Can communicate clearly and articulately with a diverse range of people
Have previous experience working towards sales targets and personal KPI’s
Are motivated and driven to succeed

Job Responsibility

Building relationships with patients and ensuring regular communication prior to and following their treatment
Assisting in patient consultations
Scanning patients eyes using state of the art equipment as part of a full health check
Assisting patients to complete health questionnaires
Introducing patients to their optometrist
Scheduling treatment date
Discussing finance options
Accurately maintaining patient records

What we offer

An industry leading salary plus excellent bonus potential
State of the art, modern working environments
29 days annual leave
Free Laser Eye Surgery and Intraocular Lens Surgery
Free eye tests
Discounted prescription eye wear and sunglasses
Generous Optical Express friends and family discount scheme
Ongoing training and development opportunities
Pension scheme

Fulltime

Patient Advisor

It’s our Patient Advisor’s role to make our patients feel like a superstar from ...

Location

United Kingdom , Bournemouth

Salary:

27000.00 GBP / Year

Optical Express Group

Expiration Date

Until further notice

Requirements

Have a passion for providing world-class customer service
Possess strong organisational skills
Can communicate clearly and articulately with a diverse range of people
Have previous experience working towards sales targets and personal KPI’s
Are motivated and driven to succeed

Job Responsibility

Building relationships with patients and ensuring regular communication prior to and following their treatment
Assisting in patient consultations
Scanning patients eyes using state of the art equipment as part of a full health check
Assisting patients to complete health questionnaires
Introducing patients to their optometrist
Scheduling treatment dates
Discussing finance options
Accurately maintaining patient records

What we offer

An industry leading salary plus excellent bonus potential
State of the art, modern working environments
29 days annual leave
Free Laser Eye Surgery and Intraocular Lens Surgery
Free eye tests
Discounted prescription eye wear and sunglasses
Generous Optical Express friends and family discount scheme
Ongoing training and development opportunities
Pension scheme

Fulltime

Patient Advisor

It’s our Patient Advisor’s role to make our patients feel like a superstar from ...

Location

United Kingdom , Wolverhampton

Salary:

26000.00 GBP / Year

Optical Express Group

Expiration Date

Until further notice

Requirements

Have a passion for providing world-class customer service
Possess strong organisational skills
Can communicate clearly and articulately with a diverse range of people
Have previous experience working towards sales targets and personal KPI’s
Are motivated and driven to succeed

Job Responsibility

Building relationships with patients and ensuring regular communication prior to and following their treatment
Assisting in patient consultations
Scanning patients eyes using state of the art equipment as part of a full health check
Assisting patients to complete health questionnaires
Introducing patients to their optometrist
Scheduling treatment date
Discussing finance options
Accurately maintaining patient records

What we offer

State of the art, modern working environments
29 days annual leave
Free Laser Eye Surgery and Intraocular Lens Surgery
Free eye tests
Discounted prescription eye wear and sunglasses
Generous Optical Express friends and family discount scheme
Ongoing training and development opportunities
Pension scheme
Bonus

Fulltime

Patient Advisor

It’s our Patient Advisor’s role to make our patients feel like a superstar from ...

Location

United Kingdom , Leamington Spa

Salary:

26000.00 GBP / Year

Optical Express Group

Expiration Date

Until further notice

Requirements

Have a passion for providing world-class customer service
Possess strong organisational skills
Can communicate clearly and articulately with a diverse range of people
Have previous experience working towards sales targets and personal KPI’s
Are motivated and driven to succeed

Job Responsibility

Building relationships with patients and ensuring regular communication prior to and following their treatment
Assisting in patient consultations
Scanning patients eyes using state of the art equipment as part of a full health check
Assisting patients to complete health questionnaires
Introducing patients to their optometrist
Scheduling treatment date
Discussing finance options
Accurately maintaining patient records
Role involves occasional cover at Coventry Clinic ( travel covered by the business)

What we offer

State of the art, modern working environments
29 days annual leave
Free Laser Eye Surgery and Intraocular Lens Surgery
Free eye tests
Discounted prescription eye wear and sunglasses
Generous Optical Express friends and family discount scheme
Ongoing training and development opportunities
Pension scheme
Bonus

Fulltime

Customer Service Advisor / Patient Services Executive

At Care Fertility, we are dedicated to providing exceptional holistic fertility ...

Location

United Kingdom , Cardiff

Salary:

10389.00 GBP / Year

Webrecruit

Expiration Date

Until further notice

Requirements

Experience in a patient-facing or customer service role, ideally within a healthcare setting
Strong organisational, communication and interpersonal skills
Ability to demonstrate a high level of compassion in every interaction
Ability to provide a service rooted in expertise and attention to detail with a strong focus on patient experience and satisfaction

Job Responsibility

Primary point of contact for patients, ensuring they receive compassionate, expert, and seamless care throughout their fertility journey
Work closely with clinical and administrative teams to ensure every patient experience reflects our values of compassion, collaboration, and expertise

What we offer

33 Days annual leave FTE (inc. public holidays)
Pension scheme
Life assurance
A range of other benefits including retail discounts and a wellbeing hub

Parttime

Patient Advisor

It’s our Patient Advisors role to make our patients feel comfortable and relaxed...

Location

United Kingdom , Birmingham

Salary:

26000.00 GBP / Year

Optical Express Group

Expiration Date

Until further notice

Requirements

Be driven and passionate with a willingness to succeed
Have excellent written and verbal communication skills
Be able to demonstrate strong negotiation skills
Be self-motivated to work with and without supervision
Possess strong organisational skills
Be commercially aware whilst providing world-class customer service
Have previous experience working towards sale targets and personal KPI’s

Job Responsibility

Building a strong relationship with our patients
Performing diagnostic eye scans (full training will be provided)
Confidently relaying patient information to the optometrist to ensure a smooth patient journey
Maintaining patient records with accurate and up to date information
Arranging affordable finance options to suit each individual patient
Schedule patients’ consultations and surgeries with our optometrists and surgeons

What we offer

An industry leading salary plus excellent bonus potential
State of the art, modern working environments
29 days annual leave
Free Laser Eye Surgery and Intraocular Lens Surgery
Free eye tests
Discounted prescription eye wear and sunglasses
Generous Optical Express friends and family discount scheme
Ongoing training and development opportunities
Pension scheme

Fulltime

Patient Advisor

It’s our Patient Advisors role to make our patients feel comfortable and relaxed...

Location

United Kingdom , Plymouth

Salary:

27000.00 GBP / Year

Optical Express Group

Expiration Date

Until further notice

Requirements

Be driven and passionate with a willingness to succeed
Have excellent written and verbal communication skills
Be able to demonstrate strong negotiation skills
Be self-motivated to work with and without supervision
Possess strong organisational skills
Be commercially aware whilst providing world-class customer service
Have previous experience working towards sales targets and personal KPI’s
Flexible to assist at the Truro and Exeter clinic

Job Responsibility

Building a strong relationship with our patients
Performing diagnostic eye scans (full training will be provided)
Confidently relaying patient information to the optometrist to ensure a smooth patient journey
Maintaining patient records with accurate and up to date information
Arranging affordable finance options to suit each individual patient
Schedule patients’ consultations and surgeries with our optometrists and surgeons

What we offer

An industry leading salary plus excellent bonus potential
State of the art, modern working environments
29 days annual leave
Free Laser Eye Surgery and Intraocular Lens Surgery
Free eye tests
Discounted prescription eye wear and sunglasses
Generous Optical Express friends and family discount scheme
Ongoing training and development opportunities
Pension scheme

Fulltime

Patient Advisor

Optical Express Group

Location:
United Kingdom , Cheltenham

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 04, 2026

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Job Posted:
January 04, 2026