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Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. It’s our Patient Advisor’s role to make our patients feel like a superstar from the moment they enter our clinics. Our Patient Advisor’s are the face of Optical Express as they are often the first person the patient interacts with. Every day will bring something new, but your day to day role will involve: Building relationships with patients and ensuring regular communication before and after treatment. Accurately maintaining customer records.
Job Responsibility
Building relationships with patients and ensuring regular communication before and after treatment
Accurately maintaining customer records
Requirements
Have heaps of passion for providing world-class customer service
Possess strong organisational skills
Can communicate clearly and articulately with a diverse range of people
Like to look presentable and well maintained
Are motivated and driven to succeed
What we offer
State of the art, modern working environments
33 days annual leave
Free Laser Eye Surgery and Intraocular Lens Surgery
Free eye tests
Discounted prescription eye wear and sunglasses
Generous Optical Express friends and family discount scheme
Ongoing training and development opportunities
Pension scheme
Access to a range of exclusive offers, discounts and rewards
Employee Assistance Programme and Wellbeing Solutions/Support