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We have an opportunity for a Patient Administrator to join their team of staff in the Pre- Administrations department. This is a full time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern.
Job Responsibility:
Contribute to the smooth running of the patient administrative process throughout the patient journey
Ensure the Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff
Ensure All patient queries are dealt with efficiently and professionally
To manage all incoming and outgoing mail
Approve electronic bookings received via the relevant system and update any booking received via email
Maintain knowledge of Health and Safety at Work Act. Ensuring appropriate measures are taken in respect of Health and Safety for patients, relatives, visitors, hospital staff and contractors
You comply with all relevant mandatory training
Requirements:
Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
Proficient in the use of a PC, including the use of software and systems
Basic financial awareness
Previous administration experience in a private healthcare environment would be beneficial
Nice to have:
Previous administration experience in a private healthcare environment
What we offer:
25 days holiday per year + bank holidays, increasing to 30 days with service
Private Pension Scheme
Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
Friends & Family Hospital Discounts
Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
Non-contributory life insurance
Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
Access to resources, tools and services to support your wellbeing
Employee recognition programmes
Industry leading training and development opportunities