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This is a bank role working on an “as and when required” basis, you will be required to supplement staffing levels during busy periods and provide cover for existing staff in times of annual leave or absence.
Job Responsibility:
Contribute to the smooth running of the patient administrative process throughout the patient journey
Ensure the Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff
Ensure All patient queries are dealt with efficiently and professionally
To manage all incoming and outgoing mail
Approve electronic bookings received via the relevant system and update any booking received via email
Maintain knowledge of Health and Safety at Work Act. Ensuring appropriate measures are taken in respect of Health and Safety for patients, relatives, visitors, hospital staff and contractors
You comply with all relevant mandatory training
Requirements:
Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
Proficient in the use of a PC, including the use of software and systems
Basic financial awareness
Nice to have:
Previous administration experience in a private healthcare environment would be beneficial