Patient Administrative Specialist Job at Robert Half (Redwood City)

Patient Administrative Specialist

In this role, you will focus on new patient coordination, surgery scheduling, an...

Location

United States , Palo Alto

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent education
Solid understanding of medical terminology and healthcare processes
Proficiency in computer systems and software relevant to administrative tasks
Strong communication skills, both written and verbal, tailored to diverse audiences
Ability to provide exceptional customer service while managing multiple priorities
Familiarity with Windows-based office software and operating systems
Capacity to remain calm and effective in high-pressure situations
Experience with multi-line phone systems and electronic medical records (EMR)

Job Responsibility

Oversee front desk operations, including patient check-in and check-out processes
Welcome patients and address initial inquiries regarding appointments, payments, and schedules
Coordinate scheduling preferences with healthcare providers and respond to urgent patient needs
Provide administrative support to doctors and patients using reference tools and documentation
Maintain clinic databases and process internal forms to ensure accurate information management
Meet or exceed service standards set by the organization and department
Handle non-clinical patient messages and CRM inquiries, escalating issues when necessary
Manage incoming faxes, mail, and clinic-specific documentation, ensuring proper filing and distribution
Assist with surgery scheduling and other time-sensitive patient coordination tasks

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Patient Administrative Specialist

We are looking for a dedicated Patient Administrative Specialist to join our tea...

Location

United States , Redwood City

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent education is required
Familiarity with medical terminology and its application in a clinical setting
Proficiency in using Windows-based office software and other computer systems
Strong verbal and written communication skills suitable for detail-oriented interactions
Ability to deliver exceptional customer service and manage multiple priorities effectively
Knowledge of electronic medical records (EMR) systems and multi-line phone operations
Capability to adapt communication styles to suit the needs and understanding of various individuals
Ability to remain calm and composed in high-pressure situations

Job Responsibility

Welcome patients upon arrival and assist with inquiries regarding appointments, payments, and schedules
Coordinate with healthcare providers to manage scheduling preferences and address urgent patient needs
Support doctor-patient interactions by utilizing reference documents and tools effectively
Perform various administrative duties such as maintaining databases, processing internal forms, and managing paging directories
Ensure all clinic-specific documentation is filed, distributed, and organized appropriately
Respond to non-clinical patient communications and CRM inquiries, escalating issues when necessary
Handle incoming faxes, mail, and other correspondence in a timely and efficient manner
Meet or exceed organizational and departmental service standards through excellent customer service
Facilitate front desk operations including patient check-in and check-out processes
Maintain accurate records and ensure compliance with clinic protocols

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Patient Administrative Specialist

We are looking for a Patient Administrative Specialist to join our team in Pleas...

Location

United States , Pleasanton

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent education required
Familiarity with medical terminology and its application in a clinical setting
Proficiency in computer systems and software relevant to administrative tasks
Strong communication skills, both verbal and written, tailored to the needs of diverse audiences
Ability to deliver excellent customer service while managing multiple priorities effectively
Knowledge of Windows-based office software and operating systems
Capacity to adapt communication styles to suit the understanding of the recipient
Proven ability to remain calm and composed in high-pressure situations

Job Responsibility

Oversee front desk operations, including patient check-in and check-out processes
Welcome patients warmly and address their inquiries regarding appointments, payments, and schedules
Coordinate with healthcare providers to manage scheduling preferences and address urgent patient needs
Utilize reference documents and tools to provide support between doctors and patients
Perform various administrative tasks such as maintaining databases, processing forms, and managing paging directories
Respond to non-clinical inquiries from patients and escalate issues as necessary
Handle clinic-specific documentation, including filing, distributing faxes, and managing mail
Ensure high standards of service by meeting or exceeding organizational and departmental expectations
Assist with CRM tasks and escalate complex issues appropriately
Support daily clinic operations through effective communication and coordination

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Patient Administrative Specialist

We are looking for a Patient Administrative Specialist to join our team in Palo ...

Location

United States , Palo Alto

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent education
Proficiency in medical terminology and knowledge of clinical processes
Strong computer skills, including familiarity with Windows-based office software and EMR systems
Excellent communication skills, both verbal and written, tailored appropriately to the audience
Ability to provide outstanding customer service and solve problems efficiently
Demonstrated ability to manage time effectively and prioritize tasks in a fast-paced environment
Calm demeanor and adaptability in high-pressure situations
Experience with multi-line phone systems and database management

Job Responsibility

Manage front desk operations, including patient check-in and check-out processes
Welcome patients, addressing their inquiries regarding appointments, payments, and schedules
Coordinate with healthcare providers to manage scheduling preferences and respond to urgent patient needs
Maintain clinic databases, including information and paging directories, while processing internal forms
Provide support to doctors and patients by utilizing reference tools and documentation
Handle non-clinical patient messages and CRMs, escalating concerns when necessary
Organize and distribute incoming faxes, mail, and clinic-specific documentation
Ensure compliance with organizational service standards and department expectations
Assist with surgery scheduling and other administrative tasks related to daily clinic operations
Deliver exceptional customer service while managing multiple priorities effectively

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Patient Administrative Specialist

Oversee vital front office functions, including patient registration, surgery sc...

Location

United States , Palo Alto

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent education
Proficiency in medical terminology and familiarity with healthcare administrative practices
Strong computer skills, including experience with Windows-based office software and electronic medical records (EMR)
Exceptional communication skills, both written and verbal, tailored to diverse audiences
Proven ability to deliver excellent customer service while managing multiple tasks effectively
Skill in prioritizing and resolving problems in a fast-paced environment
Knowledge of multi-line phone systems and ability to route incoming calls efficiently
Calm and detail-oriented approach to handling stressful situations

Job Responsibility

Welcome patients warmly at the front desk and assist with inquiries related to appointments, payments, and schedules
Coordinate surgery scheduling and communicate effectively with providers to ensure alignment with patient needs
Utilize reference tools to provide accurate doctor-patient support and respond promptly to non-clinical concerns
Maintain clinic databases and directories, ensuring accurate and organized information management
Process internal forms and manage daily administrative tasks such as distributing faxes, filing documentation, and handling mail
Respond to non-clinical patient messages and CRM inquiries, escalating issues as necessary
Ensure compliance with organizational service standards and contribute to a positive clinic environment
Adapt communication styles to suit various patient and team situations while addressing urgent needs calmly
Facilitate patient check-in and check-out processes efficiently, ensuring a seamless experience
Collaborate with team members to manage multiple priorities and maintain clinic workflow

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan
Free online training

Fulltime

Administrative Specialist I

Under close supervision, the Administrative Specialist I provides administrative...

Location

United States , Brighton

Salary:

50070.00 - 60730.00 USD / Year

Dana-Farber Cancer Institute

Expiration Date

Until further notice

Requirements

High school diploma required. Bachelor’s degree preferred
1 year of relevant experience
Good written and oral communication skills
Basic knowledge of computer applications including Microsoft Office Suite, Google Suite, Zoom, and Adobe
Exceptional customer service skills and the ability to interact professionally with peers, leadership, and external contacts
Must possess the ability to identify and work to resolve problems, maintain confidentiality, and pay attention to detail
Ability to organize, multi-task, prioritize, and follow-through

Job Responsibility

Provide administrative support for the department, clinicians, and/or faculty
Perform administrative duties that may include, but not limited to, answering phones, maintaining office supplies, incoming and outgoing mail management, managing resource calendars, and submitting work orders for maintenance issues
Manage meeting planning and schedules for individuals and teams within assigned department group
May liaise between patient and clinical staff to provide scheduling support
Draft communications for members of the department or individuals that the position is supporting for review
May be responsible for data entry
Provide email and phone communication with internal and external teams or collaborators
May serve as onsite representative for external groups, visitors, or collaborators
Prepare general correspondence, letters of recommendation, Excel spreadsheets, presentation preparation and editing
Financial responsibilities including P-Card charge review and reconciliation, expense report processing, vendor payments, invoice creation or general office supply ordering

Fulltime

Phlebotomist Specialist-Patient Service Center

Labcorp is seeking a Phlebotomist to join our team at Walgreens in Dunwoody, GA....

Location

United States of America , Dunwoody

Salary:

Not provided

Labcorp

Expiration Date

Until further notice

Requirements

High school diploma or GED or equivalent
Phlebotomy certification or completed training program
1 year or more experience as a phlebotomist

Job Responsibility

Perform blood collections by venipuncture and capillary techniques for all age groups
Collect specimens for drug screens, paternity tests, alcohol tests etc.
Perform data entry of patient information in an accurate and timely manner
Process billing information and collect payments when required
Prepare all collected specimens for testing and analysis
Maintain patient and specimen information logs
Provide superior customer service to all patients
Administrative and clerical duties as necessary
Travel to additional sites when needed

What we offer

Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement
Employee Stock Purchase Plan
PST Incentive Plan (quarterly bonus based on performance metrics)

Parttime

Patient Access Specialist

We are seeking a dependable and service-oriented Patient Access Specialist to jo...

Location

United States , Salem

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
Previous patient access, medical reception, healthcare registration, or front desk experience preferred
Knowledge of insurance verification, benefits eligibility, and patient intake processes preferred
Experience with electronic medical records systems, including Epic, preferred
Strong data entry, communication, and problem-solving skills
Ability to multitask and remain calm in a busy healthcare setting
Strong attention to detail and commitment to accuracy
Must be able to work onsite

Job Responsibility

Greet patients and visitors in a professional and courteous manner
Complete patient registration and verify demographic and insurance information
Obtain and enter accurate data into the electronic medical record system
Collect co-pays and other required patient payments
Answer incoming calls and assist with scheduling or general inquiries
Ensure all required forms and documentation are completed and signed
Maintain patient confidentiality and comply with HIPAA guidelines
Coordinate with clinical and administrative staff to support smooth patient flow
Resolve registration and insurance issues in a timely manner
Provide excellent customer service to patients, families, and internal teams

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

Parttime

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Patient Administrative Specialist

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