Patient Administrative Specialist Job at Robert Half (Palo Alto)

Patient Access Administrator

The Patient Access Administrator aids in the efficiency and workflow of the Bene...

Location

United States , Minneapolis

Salary:

45000.00 - 60000.00 USD / Year

Coloplast

Expiration Date

Until further notice

Requirements

Basic level understanding of medical insurance
Strong verbal and written communication skills
Passionate about providing patients with access to care
Astute attention to detail
Ability to work on a team aiming for collective success
Ability to work independently and problem solve
Highschool diploma or equivalent required, bachelor’s degree preferred
Min 1 year in transferrable administrative or comparable role preferred

Job Responsibility

Protect confidential patient health information (PHI) at all stages of the verification of benefits process
Manage case creation
Make outbound calls as necessary
Help maintain Kerecis customer relationship management (CRM) system for accuracy
Manage the Reimbursement email inbox and answer general inquires
Support Patient Access Specialists to process cases
Complete administrative tasks within the Customer Operations Department as assigned
Maintain a high quality of work, facilitating the ability for more patients to receive access to treatment with Kerecis products through accurate and timely case creation
Other tasks and responsibilities as assigned

Fulltime

Patient Access Specialist

We are looking for a dedicated Patient Access Specialist to join our team in Lew...

Location

United States , Lewiston

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in customer service, preferably in a healthcare or administrative setting
Strong administrative skills, including attention to detail and organizational abilities
Proficiency in data entry with a focus on accuracy and efficiency
Familiarity with insurance verification and collections processes
Ability to handle sensitive patient information with discretion and professionalism
Excellent communication skills to explain forms and processes clearly to patients
Knowledge of medical terminology and compliance standards is an advantage
Capability to work independently and as part of a team to meet operational goals.

Job Responsibility

Accurately assign medical record numbers (MRNs) and perform medical necessity checks while ensuring compliance with policies and procedures
Collect and verify insurance details, process physician orders, and provide clear patient instructions while maintaining a high level of customer service
Conduct pre-registration for patients, including obtaining demographic and insurance information, explaining financial responsibilities, and managing payment collections
Explain and distribute consent forms, Medicare-related documents, and other patient education materials, ensuring all necessary signatures are obtained
Review insurance eligibility responses, select appropriate plan codes, and input benefit information to support billing and collections processes
Screen medical necessity using designated software and inform patients of potential non-payment risks, distributing relevant forms and documentation
Utilize auditing systems to review accounts for accuracy, correct errors, and provide statistical data to leadership
Conduct inbound and outbound calls to gather patient information and address outstanding balances, offering payment plan options as needed
Meet assigned point-of-service goals while consistently delivering compassionate and attentive interactions.

What we offer

Medical, vision, dental, and life and disability insurance
Company 401(k) plan
Free online training.

Fulltime

Administrative Specialist - Physician Assistant Program

We are seeking a dedicated and organized Administrative Assistant to support Dan...

Location

United States , Boston

Salary:

24.07 - 29.20 USD / Hour

Dana-Farber Cancer Institute

Expiration Date

Until further notice

Requirements

High school diploma required
Bachelor’s degree preferred
1 year of relevant experience
Good written and oral communication skills
Basic knowledge of computer applications including Microsoft Office Suite, Google Suite, Zoom, and Adobe
Exceptional customer service skills and the ability to interact professionally with peers, leadership, and external contacts
Must possess the ability to identify and work to resolve problems, maintain confidentiality, and pay attention to detail
Ability to organize, multi-task, prioritize, and follow-through

Job Responsibility

Provide administrative support for the department, clinicians, and/or faculty
Perform administrative duties that may include, but not limited to, answering phones, maintaining office supplies, incoming and outgoing mail management, managing resource calendars, and submitting work orders for maintenance issues
Manage meeting planning and schedules for individuals and teams within assigned department group
May liaise between patient and clinical staff to provide scheduling support
Draft communications for members of the department or individuals that the position is supporting for review
May be responsible for data entry
Provide email and phone communication with internal and external teams or collaborators
May serve as onsite representative for external groups, visitors, or collaborators
Prepare general correspondence, letters of recommendation, Excel spreadsheets, presentation preparation and editing
Financial responsibilities including P-Card charge review and reconciliation, expense report processing, vendor payments, invoice creation or general office supply ordering

Fulltime

Patient Collections Specialist

We are seeking a highly motivated and experienced Patient Collections Specialist...

Location

United States , Austin

Salary:

20.00 USD / Hour

Action Behavior Centers

Expiration Date

Until further notice

Requirements

Bilingual in Spanish and English (highly preferred)
Bachelor's degree preferred, but not required
3-5 years of experience in a medical practice setting, focusing on patient collections
Strong understanding of medical billing processes and insurance claims
Excellent communication and negotiation skills
Proficiency in Central Reach, Sales Force, and the Google suite of products
Ability to work efficiently in a fast-paced environment and prioritize tasks effectively
Attention to detail and accuracy in record-keeping
Knowledge of HIPAA regulations and patient privacy laws
Ability to work collaboratively with a diverse team

Job Responsibility

Contact patients with outstanding balances to discuss payment options and resolve any billing issues
Maintain accurate records of patient accounts, payments, and communication
Utilize Central Reach, Sales Force, and the Google suite of products to manage patient accounts and track collections efforts
Collaborate with billing and administrative staff to address patient inquiries and concerns
Follow up with patients regarding payment arrangements and overdue accounts
Provide excellent customer service to patients while adhering to all HIPAA regulations and privacy policies
Meet monthly collection goals and performance metrics

What we offer

Competitive salary with opportunities for performance-based incentives
Health, dental, and vision insurance options
Paid time off and holiday pay
Professional development and training opportunities
A supportive and collaborative work environment in a dynamic medical practice setting

Fulltime

Patient Access Specialist

We are offering a contract to permanent employment opportunity for a Patient Acc...

Location

United States , Nashua

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Exceptional customer service skills
Proficiency in data entry
Previous administrative experience in a healthcare setting
Understanding of medical terminology and procedures

Job Responsibility

Ensure precise assignment of MRNs
Handle incoming, outgoing, and inter-office calls
Adhere to organizational policies
Conduct pre-registration of patients' accounts
Inform patients about general consent for treatment forms
Review responses in the insurance verification system
Use Advance Beneficiary Notice (ABN) software
Utilize auditing and reporting systems for quality assurance
Conduct account audits

What we offer

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Fulltime

Electronic Medical Records (EMR/EHR) Administration Support Specialist

Robert Half has a client in the medical field hiring for a permanent Electronic ...

Location

United States , Woodbury

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

A minimum of 5 years of experience in a Clinical Informatics role or similar within the Healthcare/NHS industry
Previous EMR/EHR administration experience required, exact brand/product is unimportant

Job Responsibility

Provide consultation, configuration, testing, support, and training for clinical technology applications to enhance workflow efficiency and patient care
Develop a deep understanding of user workflows and assigned systems, and recommend improvements to optimize utilization
Lead system upgrades, ensuring they are carried out through accurate configuration, rigorous testing, and comprehensive training
Manage resources across various projects, ensuring any issues are addressed promptly and escalated where necessary
Collaborate in the creation of training materials and documentation, and facilitate communication between IT and operations departments
Participate in committees and system evaluations to address clinical computing needs
Continually develop your skills and knowledge in organization-specific clinical technologies

What we offer

Medical insurance
Vision insurance
Dental insurance
Life and disability insurance
401(k) plan

Fulltime

Billing Operations Specialist

This role is ideal for individuals who are passionate about customer service, ex...

Location

United States

Salary:

23.51 - 27.00 USD / Hour

Octave

Expiration Date

Until further notice

Requirements

Minimum 2 year experience working in healthcare administration (e.g. front office, insurance or patient billing, medical claims & coding, insurance verification, in-network and out-of-network payers, etc.)
Google Suite & Apple MacBook experience preferred
Demonstrated expertise in customer service
Proficient in written communication, live chat, and phone support
Exceptional attention to detail
Superior written and verbal communication skills
High proficiency in multitasking across various systems
Adept at managing high volume of incoming client phone calls related to billing and explanations of benefits
Willingness to undertake tasks beyond the defined role
Ability to handle delicate or sensitive situations with discretion and care

Job Responsibility

Managing a daily high volume of incoming phone calls, live chat, and emails to resolve patient billing inquiries
Complete high volume of verification of benefits daily to ensure timely cost of care communication to patients
Organizes and conveys information clearly and concisely through timely, warm, and precise communication with clients, clinicians, and other Octave employees
Efficiently works across various platforms to perform eligibility checks, generate invoices/super bills, process and post payments daily, submit insurance claims, and respond to clients’ billing inquiries
Efficiently utilizes multiple software systems to perform eligibility checks, generate superbills, process and post payments, submit insurance claims, respond to patient billing inquiries, and alert management of potential concerns
Adheres to standard operating procedures to guarantee information is complete, accurate, clear, and concise
Performs follow-up actions to ensure work quality, task completion, and alignment with individual and department goals
Communicates effectively with health plans to obtain necessary information and resolve issues
Handles incoming client inquiries efficiently, ensuring timely responses and applying specialized knowledge for successful resolution
Actively seeks innovative ways to streamline processes and enhance efficiency as Octave grows

What we offer

Company sponsored life insurance, disability and AD&D plans
Voluntary benefits such as 401k retirement, medical, dental, vision, FSA, HSA, dependent care and commuter/parking options
Generous Paid Time Off
Paid parental leave benefits

Fulltime

RN Perinatal Safety Specialist

As our Perinatal Safety Specialist RN, you will lead the implementation, promoti...

Location

United States , Long Beach

Salary:

48.96 - 74.06 USD / Hour

American Nursing Care

Expiration Date

Until further notice

Requirements

Bachelors Of Science Nursing
Minimum of 5 years as a clinician in Women’s Services
2 years of project experience in Women and Infants Perinatal Safety
Experience with quality improvement/process improvement techniques
Project/program management experience
Registered Nurse: CA, upon hire
AHA - CPR, upon hire
Neonatal Resuscitation Program upon hire
One of the following Certifications required upon hire: Certification in nursing specialty

Job Responsibility

Lead the implementation, promotion, and oversight of perinatal patient safety and quality of care initiatives and programs
Ensure adherence to national clinical standards
Disseminate crucial safety information
Facilitate educational programs
Conduct safety rounds
Actively contribute to quality improvement initiatives
Champion a culture of safety by monitoring clinical outcomes
Analyze adverse events
Develop education plans
Collaborate with multidisciplinary teams to ensure high-quality, compliant care for mothers and babies

What we offer

Health/dental/vision
FSA
Matching retirement plans
Paid time off
Tuition assistance
Adoption assistance

Fulltime

Patient Administrative Specialist

Robert Half

Location:
United States , Palo Alto

Category:
Office Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
November 29, 2025

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Patient Administrative Specialist

Robert Half

Location:United States , Palo Alto

Category:Office Administration

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:November 29, 2025

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Job Posted:
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