Patient Administrative Specialist Job at Robert Half (Pleasanton)

Patient Administrative Specialist

In this role, you will focus on new patient coordination, surgery scheduling, an...

Location

United States , Palo Alto

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent education
Solid understanding of medical terminology and healthcare processes
Proficiency in computer systems and software relevant to administrative tasks
Strong communication skills, both written and verbal, tailored to diverse audiences
Ability to provide exceptional customer service while managing multiple priorities
Familiarity with Windows-based office software and operating systems
Capacity to remain calm and effective in high-pressure situations
Experience with multi-line phone systems and electronic medical records (EMR)

Job Responsibility

Oversee front desk operations, including patient check-in and check-out processes
Welcome patients and address initial inquiries regarding appointments, payments, and schedules
Coordinate scheduling preferences with healthcare providers and respond to urgent patient needs
Provide administrative support to doctors and patients using reference tools and documentation
Maintain clinic databases and process internal forms to ensure accurate information management
Meet or exceed service standards set by the organization and department
Handle non-clinical patient messages and CRM inquiries, escalating issues when necessary
Manage incoming faxes, mail, and clinic-specific documentation, ensuring proper filing and distribution
Assist with surgery scheduling and other time-sensitive patient coordination tasks

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Patient Administrative Specialist

We are looking for a dedicated Patient Administrative Specialist to join our tea...

Location

United States , Redwood City

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent education is required
Familiarity with medical terminology and its application in a clinical setting
Proficiency in using Windows-based office software and other computer systems
Strong verbal and written communication skills suitable for detail-oriented interactions
Ability to deliver exceptional customer service and manage multiple priorities effectively
Knowledge of electronic medical records (EMR) systems and multi-line phone operations
Capability to adapt communication styles to suit the needs and understanding of various individuals
Ability to remain calm and composed in high-pressure situations

Job Responsibility

Welcome patients upon arrival and assist with inquiries regarding appointments, payments, and schedules
Coordinate with healthcare providers to manage scheduling preferences and address urgent patient needs
Support doctor-patient interactions by utilizing reference documents and tools effectively
Perform various administrative duties such as maintaining databases, processing internal forms, and managing paging directories
Ensure all clinic-specific documentation is filed, distributed, and organized appropriately
Respond to non-clinical patient communications and CRM inquiries, escalating issues when necessary
Handle incoming faxes, mail, and other correspondence in a timely and efficient manner
Meet or exceed organizational and departmental service standards through excellent customer service
Facilitate front desk operations including patient check-in and check-out processes
Maintain accurate records and ensure compliance with clinic protocols

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Patient Administrative Specialist

We are looking for a Patient Administrative Specialist to join our team in Palo ...

Location

United States , Palo Alto

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent education
Proficiency in medical terminology and knowledge of clinical processes
Strong computer skills, including familiarity with Windows-based office software and EMR systems
Excellent communication skills, both verbal and written, tailored appropriately to the audience
Ability to provide outstanding customer service and solve problems efficiently
Demonstrated ability to manage time effectively and prioritize tasks in a fast-paced environment
Calm demeanor and adaptability in high-pressure situations
Experience with multi-line phone systems and database management

Job Responsibility

Manage front desk operations, including patient check-in and check-out processes
Welcome patients, addressing their inquiries regarding appointments, payments, and schedules
Coordinate with healthcare providers to manage scheduling preferences and respond to urgent patient needs
Maintain clinic databases, including information and paging directories, while processing internal forms
Provide support to doctors and patients by utilizing reference tools and documentation
Handle non-clinical patient messages and CRMs, escalating concerns when necessary
Organize and distribute incoming faxes, mail, and clinic-specific documentation
Ensure compliance with organizational service standards and department expectations
Assist with surgery scheduling and other administrative tasks related to daily clinic operations
Deliver exceptional customer service while managing multiple priorities effectively

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Patient Administrative Specialist

Oversee vital front office functions, including patient registration, surgery sc...

Location

United States , Palo Alto

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent education
Proficiency in medical terminology and familiarity with healthcare administrative practices
Strong computer skills, including experience with Windows-based office software and electronic medical records (EMR)
Exceptional communication skills, both written and verbal, tailored to diverse audiences
Proven ability to deliver excellent customer service while managing multiple tasks effectively
Skill in prioritizing and resolving problems in a fast-paced environment
Knowledge of multi-line phone systems and ability to route incoming calls efficiently
Calm and detail-oriented approach to handling stressful situations

Job Responsibility

Welcome patients warmly at the front desk and assist with inquiries related to appointments, payments, and schedules
Coordinate surgery scheduling and communicate effectively with providers to ensure alignment with patient needs
Utilize reference tools to provide accurate doctor-patient support and respond promptly to non-clinical concerns
Maintain clinic databases and directories, ensuring accurate and organized information management
Process internal forms and manage daily administrative tasks such as distributing faxes, filing documentation, and handling mail
Respond to non-clinical patient messages and CRM inquiries, escalating issues as necessary
Ensure compliance with organizational service standards and contribute to a positive clinic environment
Adapt communication styles to suit various patient and team situations while addressing urgent needs calmly
Facilitate patient check-in and check-out processes efficiently, ensuring a seamless experience
Collaborate with team members to manage multiple priorities and maintain clinic workflow

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan
Free online training

Fulltime

Administrative Specialist I

Under close supervision, the Administrative Specialist I provides administrative...

Location

United States , Brighton

Salary:

50070.00 - 60730.00 USD / Year

Dana-Farber Cancer Institute

Expiration Date

Until further notice

Requirements

High school diploma required. Bachelor’s degree preferred
1 year of relevant experience
Good written and oral communication skills
Basic knowledge of computer applications including Microsoft Office Suite, Google Suite, Zoom, and Adobe
Exceptional customer service skills and the ability to interact professionally with peers, leadership, and external contacts
Must possess the ability to identify and work to resolve problems, maintain confidentiality, and pay attention to detail
Ability to organize, multi-task, prioritize, and follow-through

Job Responsibility

Provide administrative support for the department, clinicians, and/or faculty
Perform administrative duties that may include, but not limited to, answering phones, maintaining office supplies, incoming and outgoing mail management, managing resource calendars, and submitting work orders for maintenance issues
Manage meeting planning and schedules for individuals and teams within assigned department group
May liaise between patient and clinical staff to provide scheduling support
Draft communications for members of the department or individuals that the position is supporting for review
May be responsible for data entry
Provide email and phone communication with internal and external teams or collaborators
May serve as onsite representative for external groups, visitors, or collaborators
Prepare general correspondence, letters of recommendation, Excel spreadsheets, presentation preparation and editing
Financial responsibilities including P-Card charge review and reconciliation, expense report processing, vendor payments, invoice creation or general office supply ordering

Fulltime

Phlebotomist Specialist-Patient Service Center

Labcorp is seeking a Phlebotomist to join our team at Walgreens in Dunwoody, GA....

Location

United States of America , Dunwoody

Salary:

Not provided

Labcorp

Expiration Date

Until further notice

Requirements

High school diploma or GED or equivalent
Phlebotomy certification or completed training program
1 year or more experience as a phlebotomist

Job Responsibility

Perform blood collections by venipuncture and capillary techniques for all age groups
Collect specimens for drug screens, paternity tests, alcohol tests etc.
Perform data entry of patient information in an accurate and timely manner
Process billing information and collect payments when required
Prepare all collected specimens for testing and analysis
Maintain patient and specimen information logs
Provide superior customer service to all patients
Administrative and clerical duties as necessary
Travel to additional sites when needed

What we offer

Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement
Employee Stock Purchase Plan
PST Incentive Plan (quarterly bonus based on performance metrics)

Parttime

New

Patient Access Specialist

We are seeking a Patient Access Specialist for a long-term contract opportunity ...

Location

United States , Bangor

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Customer service, administrative, or healthcare registration experience preferred
Strong data entry skills with attention to detail
Comfortable explaining forms and collecting required information
Experience verifying insurance and discussing patient payments is a plus
Comfortable making and receiving phone calls
Able to follow procedures and maintain accurate records
Strong organizational skills and ability to multitask in a fast-paced environment.

Job Responsibility

Register patients and update demographic and insurance information
Verify insurance coverage and required documentation
Review physician orders and ensure all requirements are met before services are provided
Contact patients to gather information, complete pre-registration, and discuss payment responsibilities
Explain forms, obtain signatures, and provide patient education materials
Assist with payment collection and payment plan options
Provide excellent customer service and appointment instructions
Review accounts for accuracy and resolve registration or billing issues as needed

What we offer

Medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

New

Patient Access Specialist

We are looking for a Patient Access Specialist to support patient intake and acc...

Location

United States , Lewiston

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in customer service, patient access, registration, or a related administrative healthcare support role
Strong administrative and data entry skills with close attention to detail and accuracy
Ability to collect and review insurance, demographic, and financial information in a fast-paced environment
Experience handling payment collection conversations professionally and respectfully
Comfortable explaining forms, obtaining signatures, and documenting information according to established procedures
Working knowledge of insurance verification, eligibility review, or healthcare billing support processes is preferred
Strong verbal communication skills and the ability to interact with patients compassionately and professionally

Job Responsibility

Manage patient admissions, registration, and pre-registration activities to ensure accounts are created accurately before scheduled services
Gather and update demographic, insurance, and guarantor details through direct interaction with patients, including inbound and outbound phone communication
Review physician orders, assign appropriate medical record numbers, and confirm required information is complete to support timely service delivery
Verify coverage and benefits, document eligibility findings in the system, and select the correct insurance plan details to support clean claims and point-of-service collection efforts
Explain consent forms, treatment acknowledgments, and patient education materials in a clear and compassionate manner, obtaining signatures and required documentation from patients or legal representatives
Discuss patient financial obligations, collect point-of-service payments and outstanding balances when applicable, and outline available payment plan options
Perform medical necessity screening for applicable services, notify Medicare patients when coverage limitations may apply, and provide the appropriate notices and supporting documents
Use auditing and reporting tools to review account accuracy, correct discrepancies, and provide relevant quality data to Patient Access leadership
Deliver courteous, empathetic service in every interaction while following established hospital policies, procedures, and compliance requirements

What we offer

Medical, vision, dental, and life and disability insurance
enrollment in company 401(k) plan

Fulltime

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Patient Administrative Specialist

Job Description

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What we offer

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