Patient Admin Specialist Job at Robert Half (Palo Alto)

Patient Admin Specialist

We are looking for a Patient Admin Specialist (PAS) to support front-office oper...

Location

United States , Palo Alto

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
Familiarity with medical terminology and its use in a clinical administrative environment
Experience working with computer systems, EMR platforms, CRM tools, and Windows-based office applications
Ability to communicate clearly and professionally with patients, providers, and internal staff in both spoken and written formats
Strong customer service skills with the ability to resolve routine issues and manage several priorities at once
Comfort handling scheduling, payment-related questions, document management, and general front-office support tasks
Ability to adapt communication style to suit different audiences and maintain composure in busy or stressful situations

Job Responsibility

Welcome patients upon arrival, guide them through check-in and check-out activities, and address routine questions related to appointments, billing, and clinic processes
Coordinate new patient intake and assist with arranging surgical and follow-up visits while aligning schedules with provider availability and clinic priorities
Monitor non-clinical patient communications through phone and CRM channels, responding appropriately and forwarding urgent or unresolved matters to the right team members
Support physicians and care teams by using approved reference materials and administrative tools to facilitate clear patient-provider coordination
Maintain accurate clinic records by updating databases, organizing documentation, and processing internal forms in a timely manner
Handle incoming and outgoing administrative materials, including faxes, mail, and filed records, to keep daily office workflows organized
Communicate with providers regarding appointment preferences and time-sensitive patient needs to help the clinic respond efficiently
Contribute to a high standard of service by managing multiple front-desk tasks effectively and ensuring an attentive patient experience throughout the day

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

New

Patient Admin Specialist

We are offering a long-term contract employment opportunity for an Onsite Patien...

Location

United States , Lewiston

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

HS Diploma or GED required
Previous experience in a customer-facing role (retail, hospitality, call center, etc.)
Strong communication and problem-solving skills
Ability to multitask in a fast-paced environment
Basic computer skills and familiarity with data entry
High school diploma or equivalent required

Job Responsibility

Engage in patient-facing activities and provide a high level of customer service
Process patient credit applications with accuracy and efficiency
Responsible for answering inbound calls and dealing with patient queries promptly
Maintain an up-to-date record of patient credit information
Perform authorizations, benefit functions, and billing functions as part of the role
Participate in clinical trial operations as required
Monitor patient accounts and take necessary actions based on account status

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

Fulltime

Patient Admin Specialist

We are looking for a Patient Admin Specialist (PAS)/Medical Scheduler to support...

Location

United States , Palo Alto

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Previous experience in healthcare scheduling
Experience working in a patient-facing or customer service role
Ability to thrive in a fast-paced, high-volume environment
Strong verbal communication and professional phone etiquette
High attention to detail and organizational skills
Ability to follow detailed workflows and scheduling criteria
Effective time management and ability to meet productivity goals
Customer-focused mindset with a patient-centered approach
Reliability, professionalism, and ability to work collaboratively onsite

Job Responsibility

Review Epic scheduling reports and work queues to identify patients requiring pre-anesthesia appointments
Contact patients via phone to schedule appointments in a timely, professional manner
Determine appropriate appointment types (in-person vs. virtual) based on established guidelines
Accurately document all scheduling activities within Epic
Request and track medical records, ensuring proper documentation in the system
Collaborate with schedulers, patient care coordinators, and clinical teams to optimize workflows
Maintain high standards of customer service and patient communication
Follow clinic workflows, standard operating procedures, and escalation protocols

What we offer

Medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Patient Admin Specialist (PAS)

We are looking for a Patient Admin Specialist (PAS) to support front-desk operat...

Location

United States , Castro Valley

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
Working knowledge of medical terminology in a clinical or patient-facing administrative setting
Ability to use computer systems, EMR platforms, CRM tools, and Windows-based office applications effectively
Strong verbal and written communication skills with the ability to adjust messaging for different audiences
Proven customer service skills with the ability to remain detail oriented, organized, and responsive in a busy clinic environment
Ability to manage multiple tasks at once, solve routine administrative problems, and maintain accuracy under pressure
Experience with appointment coordination, patient registration, payment-related inquiries, document handling, or front-desk support is preferred.

Job Responsibility

Welcome patients at the front desk, guide them through check-in and check-out, and address routine questions related to appointments, payments, and visit logistics
Coordinate new patient intake and assist with scheduling needs, including surgery appointments and other follow-up visits based on provider availability and clinic priorities
Work closely with providers and staff to align scheduling plans, communicate time-sensitive needs, and help address urgent administrative requests promptly
Support patient and physician interactions by using approved reference materials, office tools, and clinic procedures to provide accurate non-clinical assistance
Maintain clinic records and administrative databases, update directories and patient-related information, and complete internal documentation with attention to detail
Respond to non-clinical messages received through CRM platforms and patient communication channels, escalating issues to the appropriate team when needed
Manage incoming and outgoing office communications by sorting faxes, distributing mail, and organizing clinic documents through proper filing practices
Contribute to efficient daily operations by handling a variety of front-office tasks while meeting established service expectations and departmental standards.

What we offer

Medical, vision, dental, and life and disability insurance
Company 401(k) plan

Fulltime

Patient Admin Specialist

We are offering a long-term contract employment opportunity for a Patient Admin ...

Location

United States , Lewes

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

HS Diploma or GED required
Previous experience in a customer-facing role (retail, hospitality, call center, etc.)
Strong communication and problem-solving skills
Ability to multitask in a fast-paced environment
Basic computer skills and familiarity with data entry
High school diploma or equivalent required

Job Responsibility

Engage in patient-facing activities and provide a high level of customer service
Process patient credit applications with accuracy and efficiency
Responsible for answering inbound calls and dealing with patient queries promptly
Maintain an up-to-date record of patient credit information
Perform authorizations, benefit functions, and billing functions as part of the role
Participate in clinical trial operations as required
Monitor patient accounts and take necessary actions based on account status

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan
free online training
competitive compensation and benefits

Nurse Manager, Inpatient Oncology

The Nurse Manager is responsible for day-to-day patient flow and operations in a...

Location

United States , Cambridge

Salary:

170000.00 - 182500.00 USD / Year

Dana-Farber Cancer Institute

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Nursing Required
Master's Degree Preferred, or intent to enroll in a program within 6 months of hire
Registered nurse with 3 years of experience in healthcare and entry-level leadership
Licensed as a Registered Nurse in the Commonwealth of Massachusetts
Certification in Oncology Nursing, OCN, ACON, or CPON strongly preferred
Critical thinking, collaboration and excellent communication skills
Clinical resource regarding the administration of chemotherapy and blood products
Demonstrates understanding of special needs and behaviors of age groups of the population served: young adult to geriatric

Job Responsibility

Coordinates and supervises assigned nursing and clinical assistant staff
Oversees direct patient care, including patient and family education
Delegates triage of unexpected patients to the charge nurse
Modifies nursing assignments as needed to meet patient needs
Provides clinical leadership and management
Promotes professional growth for self and staff
Collaborates with Professional Development Specialist to provide clinical expertise
Develops daily staffing assignments
Supports and/or provides patient care activities as needed
Monitors the environment of care with attention to patient safety

Fulltime

Sales Support & Admin Specialist

The Sales Support & Administration Specialist is responsible for providing tacti...

Location

United States , Saint Paul

Salary:

54000.00 - 77000.00 USD / Year

Baxter

Expiration Date

Until further notice

Requirements

Advanced knowledge of Respiratory Health business & processes
Associate’s degree in related field, or equivalent work experience
3+ years industry experience required and progressive experience in a customer service role
High level of reasoning ability to successfully resolve a variety of patient, clinical and business issues
Strong critical thinking and problem-solving skills
Exceptional written, verbal, and interpersonal communications and presentation skills
Detail orientated with superior planning and organizational skills
Proficiency in Microsoft Office Software

Job Responsibility

Triage inquiries from RH Sales related to home care orders including description and/or clarification of internal processes, current state, and insurance/patient coverage
Manage selected accounts in open territories by proactively reaching out and providing follow up when requested
Lead initiatives to support organizational efficiencies based on strategic pillars
Resolve order processing delays and issues by collaborating with Patient Care Services and sales
Identify and raise process improvement opportunities to alleviate administrative burden for RH Sales
Manage incoming calls from healthcare teams and hospital discharge planners
Promote an understanding of how to apply sales tools to manage & drive sales growth
Make recommendations to leadership on how to accelerate revenue based on vast knowledge of our customer based
Proactively manage patient pipeline and partner with Patient Care Services to ensure order efficiency for assigned accounts
Provide assigned accounts with exceptional customer service: Exceed expectations when fulfilling customer requests

What we offer

Medical and dental coverage that start on day one
Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
Flexible Spending Accounts
Educational assistance programs
Paid holidays
Paid time off ranging from 20 to 35 days based on length of service
Family and medical leaves of absence
Paid parental leave

Fulltime

Sales Support & Admin Specialist

The Sales Support & Administration Specialist is responsible for providing tacti...

Location

United States , Saint Paul

Salary:

54000.00 - 77000.00 USD / Year

Baxter

Expiration Date

Until further notice

Requirements

Advanced knowledge of Respiratory Health business & processes
Associate’s degree in related field, or equivalent work experience
3+ years industry experience required and progressive experience in a customer service role
High level of reasoning ability to successfully resolve a variety of patient, clinical and business issues
Strong critical thinking and problem-solving skills
Exceptional written, verbal, and interpersonal communications and presentation skills
Detail orientated with superior planning and organizational skills
Proficiency in Microsoft Office Software

Job Responsibility

Triage inquiries from RH Sales related to home care orders including description and/or clarification of internal processes, current state, and insurance/patient coverage
Manage selected accounts in open territories by proactively reaching out and providing follow up when requested
Lead initiatives to support organizational efficiencies based on strategic pillars
Resolve order processing delays and issues by collaborating with Patient Care Services and sales
Identify and raise process improvement opportunities to alleviate administrative burden for RH Sales
Manage incoming calls from healthcare teams and hospital discharge planners
Promote an understanding of how to apply sales tools to manage & drive sales growth
Make recommendations to leadership on how to accelerate revenue based on vast knowledge of our customer based
Proactively manage patient pipeline and partner with Patient Care Services to ensure order efficiency for assigned accounts
Provide assigned accounts with exceptional customer service: Exceed expectations when fulfilling customer requests

What we offer

Medical and dental coverage that start on day one
Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
Flexible Spending Accounts
Educational assistance programs
Paid holidays
Paid time off ranging from 20 to 35 days based on length of service
Family and medical leaves of absence
Paid parental leave

Fulltime

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Patient Admin Specialist

Job Description

Job Responsibility

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What we offer

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