Patient Admin Specialist Job at Robert Half (Palo Alto)

Patient Admin Specialist

We are looking for a Patient Admin Specialist (PAS) to support front-desk and pa...

Location

United States , Redwood City

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
Familiarity with medical terminology used in a clinical or outpatient environment
Experience using computer systems, Windows-based applications, and standard office software in an administrative setting
Ability to communicate clearly and professionally in both verbal and written formats
Strong customer service skills with the ability to resolve routine issues and balance competing priorities
Comfortable adapting communication style to meet the needs and understanding of different patients and staff members
Ability to remain composed and effective in busy or high-pressure situations
Experience with scheduling, documentation management, payment handling, CRM tools, phone systems, or electronic medical records is preferred

Job Responsibility

Welcome patients upon arrival, guide them through check-in and check-out steps, and address routine questions related to appointments, billing, and visit logistics
Coordinate new patient intake and assist with arranging procedures and surgery appointments based on provider availability and clinic priorities
Work closely with physicians and clinic staff to align scheduling needs and help address time-sensitive patient concerns promptly
Support patient and provider interactions by using approved reference materials, office tools, and established administrative procedures
Maintain accurate clinic records by updating databases, processing internal documentation, and organizing front-office information
Respond to non-clinical inquiries received through phone, messaging, or CRM systems, and escalate issues when they require additional review
Handle incoming and outgoing administrative materials, including faxes, mail, and clinic documentation, while ensuring proper distribution and filing
Contribute to high service standards by managing multiple front-office tasks efficiently and maintaining a thorough, patient-focused approach throughout the day

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Patient Admin Specialist

We are offering a long-term contract employment opportunity for an Onsite Patien...

Location

United States , Lewiston

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

HS Diploma or GED required
Previous experience in a customer-facing role (retail, hospitality, call center, etc.)
Strong communication and problem-solving skills
Ability to multitask in a fast-paced environment
Basic computer skills and familiarity with data entry
High school diploma or equivalent required

Job Responsibility

Engage in patient-facing activities and provide a high level of customer service
Process patient credit applications with accuracy and efficiency
Responsible for answering inbound calls and dealing with patient queries promptly
Maintain an up-to-date record of patient credit information
Perform authorizations, benefit functions, and billing functions as part of the role
Participate in clinical trial operations as required
Monitor patient accounts and take necessary actions based on account status

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

Fulltime

Patient Admin Specialist

We are looking for a Patient Admin Specialist (PAS) to support front-office oper...

Location

United States , Palo Alto

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma required
Familiarity with medical terminology and general front-office procedures in a healthcare setting
Experience using computer systems, Windows-based applications, and office software relevant to scheduling, registration, and documentation
Strong verbal and written communication skills with the ability to adjust messaging for patients, providers, and staff
Demonstrated customer service ability, including handling questions professionally and resolving routine administrative issues
Ability to manage multiple priorities, stay organized, and remain composed in a fast-paced or high-pressure environment

Job Responsibility

Welcome patients at the front desk, guide them through check-in and check-out, and address routine questions related to appointments, schedules, and payments
Coordinate new patient intake and assist with surgery scheduling and other appointment-related activities to keep clinic operations running smoothly
Work closely with providers and clinic staff to align scheduling priorities and help address urgent administrative patient needs in a timely manner
Support non-clinical patient and provider communication by responding to messages in CRM and related systems, escalating issues when further follow-up is needed
Maintain accurate records by updating databases, processing internal documents, and managing clinic information used for daily operations
Handle incoming and outgoing administrative materials, including faxes, mail, and filing, while ensuring documentation is organized and accessible
Use reference materials and office tools to assist with patient administrative support and reinforce service quality standards across the clinic
Contribute to a positive patient experience by delivering attentive service, managing multiple tasks efficiently, and supporting overall front-office workflow

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

Patient Admin Specialist

We are looking for a Patient Admin Specialist (PAS) to support front-desk and pa...

Location

United States , Palo Alto

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Familiarity with medical terminology used in a clinical or outpatient setting
Experience using computer systems, EMR platforms, and Windows-based office software for administrative work
Strong customer service and communication skills, including the ability to explain information clearly to different audiences
Ability to manage multiple tasks at once while maintaining accuracy in scheduling, documentation, and data entry
Comfortable handling front-desk responsibilities such as patient registration, payment-related questions, and phone or message routing
Sound judgment in identifying issues that should be escalated and the ability to remain composed in fast-paced or stressful situations

Job Responsibility

Welcome patients at the front desk, guide them through check-in and check-out, and address routine questions related to appointments, schedules, and payments
Coordinate new patient intake and assist with scheduling needs, including surgical appointments and time-sensitive requests from care teams
Work closely with providers and clinic staff to align appointment availability with patient needs and urgent scheduling priorities
Support patient and physician communication by using approved reference materials, office tools, and established workflows
Maintain clinic administrative systems by updating databases, processing internal documents, and keeping information accurate and organized
Respond to non-clinical messages received through CRM platforms and patient communication channels, escalating issues when follow-up is needed
Manage incoming and outgoing office materials such as faxes, mail, and clinic documentation while ensuring proper filing and distribution
Deliver attentive service that supports departmental expectations for quality, responsiveness, and patient satisfaction

What we offer

medical, vision, dental, and life and disability insurance
enrollment in company 401(k) plan

Fulltime

Patient Admin Specialist

We are offering a long-term contract employment opportunity for an Onsite Patien...

Location

United States , Bangor

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

HS Diploma or GED required
Previous experience in a customer-facing role (retail, hospitality, call center, etc.)
Strong communication and problem-solving skills
Ability to multitask in a fast-paced environment
Basic computer skills and familiarity with data entry
High school diploma or equivalent required

Job Responsibility

Engage in patient-facing activities and provide a high level of customer service
Process patient credit applications with accuracy and efficiency
Responsible for answering inbound calls and dealing with patient queries promptly
Maintain an up-to-date record of patient credit information
Perform authorizations, benefit functions, and billing functions as part of the role
Participate in clinical trial operations as required
Monitor patient accounts and take necessary actions based on account status

What we offer

medical, vision, dental, and life and disability insurance
enroll in our company 401(k) plan

Patient Admin Specialist

We are looking for a Patient Admin Specialist (PAS)/Medical Scheduler to support...

Location

United States , Palo Alto

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Previous experience in healthcare scheduling
Experience working in a patient-facing or customer service role
Ability to thrive in a fast-paced, high-volume environment
Strong verbal communication and professional phone etiquette
High attention to detail and organizational skills
Ability to follow detailed workflows and scheduling criteria
Effective time management and ability to meet productivity goals
Customer-focused mindset with a patient-centered approach
Reliability, professionalism, and ability to work collaboratively onsite

Job Responsibility

Review Epic scheduling reports and work queues to identify patients requiring pre-anesthesia appointments
Contact patients via phone to schedule appointments in a timely, professional manner
Determine appropriate appointment types (in-person vs. virtual) based on established guidelines
Accurately document all scheduling activities within Epic
Request and track medical records, ensuring proper documentation in the system
Collaborate with schedulers, patient care coordinators, and clinical teams to optimize workflows
Maintain high standards of customer service and patient communication
Follow clinic workflows, standard operating procedures, and escalation protocols

What we offer

Medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Patient Admin Specialist

We are offering a long-term contract employment opportunity for a Patient Admin ...

Location

United States , Lewes

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

HS Diploma or GED required
Previous experience in a customer-facing role (retail, hospitality, call center, etc.)
Strong communication and problem-solving skills
Ability to multitask in a fast-paced environment
Basic computer skills and familiarity with data entry
High school diploma or equivalent required

Job Responsibility

Engage in patient-facing activities and provide a high level of customer service
Process patient credit applications with accuracy and efficiency
Responsible for answering inbound calls and dealing with patient queries promptly
Maintain an up-to-date record of patient credit information
Perform authorizations, benefit functions, and billing functions as part of the role
Participate in clinical trial operations as required
Monitor patient accounts and take necessary actions based on account status

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan
free online training
competitive compensation and benefits

New

Patient Admin Specialist (PAS)

We are looking for a Patient Admin Specialist (PAS) to support front-office oper...

Location

United States , Redwood City

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent education required
Familiarity with medical terminology in a clinical or patient-facing environment
Experience using computer applications, electronic records systems, and Windows-based office software
Strong verbal and written communication skills with the ability to adapt information for different audiences
Proven customer service skills with the ability to resolve issues and manage competing priorities effectively
Ability to remain composed and attentive to detail in busy or stressful situations
Comfortable handling scheduling, documentation, filing, and other administrative processes with close attention to detail

Job Responsibility

Welcome patients upon arrival, guide them through check-in and check-out steps, and address general questions related to visits, timing, and billing processes
Coordinate appointment activity, including surgery-related scheduling, while working closely with providers to align calendars and address urgent patient needs when they arise
Respond to non-clinical patient inquiries through phone, messaging, and CRM channels, and route more complex matters to the appropriate team members
Support provider and patient interactions by using approved reference materials, office tools, and established clinic procedures
Maintain accurate administrative records by updating databases, processing internal documentation, and organizing clinic files in a timely manner
Manage incoming and outgoing office communications, including faxes, mail distribution, paging information, and other department correspondence
Process routine front-desk transactions such as payment-related support and general registration tasks with attention to accuracy and service quality
Contribute to daily clinic operations by balancing multiple administrative assignments while meeting departmental expectations for responsiveness and professionalism

What we offer

medical, vision, dental, and life and disability insurance
401(k) plan
free online training

Fulltime

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Patient Admin Specialist

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