Patient Admin Specialist Job at Robert Half (Redwood City)

Patient Admin Specialist

We are offering a long-term contract employment opportunity for an Onsite Patien...

Location

United States , Lewiston

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

HS Diploma or GED required
Previous experience in a customer-facing role (retail, hospitality, call center, etc.)
Strong communication and problem-solving skills
Ability to multitask in a fast-paced environment
Basic computer skills and familiarity with data entry
High school diploma or equivalent required

Job Responsibility

Engage in patient-facing activities and provide a high level of customer service
Process patient credit applications with accuracy and efficiency
Responsible for answering inbound calls and dealing with patient queries promptly
Maintain an up-to-date record of patient credit information
Perform authorizations, benefit functions, and billing functions as part of the role
Participate in clinical trial operations as required
Monitor patient accounts and take necessary actions based on account status

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

Fulltime

Patient Admin Specialist

We are looking for a Patient Admin Specialist (PAS) to support front-office oper...

Location

United States , Palo Alto

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma required
Familiarity with medical terminology and general front-office procedures in a healthcare setting
Experience using computer systems, Windows-based applications, and office software relevant to scheduling, registration, and documentation
Strong verbal and written communication skills with the ability to adjust messaging for patients, providers, and staff
Demonstrated customer service ability, including handling questions professionally and resolving routine administrative issues
Ability to manage multiple priorities, stay organized, and remain composed in a fast-paced or high-pressure environment

Job Responsibility

Welcome patients at the front desk, guide them through check-in and check-out, and address routine questions related to appointments, schedules, and payments
Coordinate new patient intake and assist with surgery scheduling and other appointment-related activities to keep clinic operations running smoothly
Work closely with providers and clinic staff to align scheduling priorities and help address urgent administrative patient needs in a timely manner
Support non-clinical patient and provider communication by responding to messages in CRM and related systems, escalating issues when further follow-up is needed
Maintain accurate records by updating databases, processing internal documents, and managing clinic information used for daily operations
Handle incoming and outgoing administrative materials, including faxes, mail, and filing, while ensuring documentation is organized and accessible
Use reference materials and office tools to assist with patient administrative support and reinforce service quality standards across the clinic
Contribute to a positive patient experience by delivering attentive service, managing multiple tasks efficiently, and supporting overall front-office workflow

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

Patient Admin Specialist

We are looking for a Patient Admin Specialist (PAS) to support front-desk and pa...

Location

United States , Palo Alto

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Familiarity with medical terminology used in a clinical or outpatient setting
Experience using computer systems, EMR platforms, and Windows-based office software for administrative work
Strong customer service and communication skills, including the ability to explain information clearly to different audiences
Ability to manage multiple tasks at once while maintaining accuracy in scheduling, documentation, and data entry
Comfortable handling front-desk responsibilities such as patient registration, payment-related questions, and phone or message routing
Sound judgment in identifying issues that should be escalated and the ability to remain composed in fast-paced or stressful situations

Job Responsibility

Welcome patients at the front desk, guide them through check-in and check-out, and address routine questions related to appointments, schedules, and payments
Coordinate new patient intake and assist with scheduling needs, including surgical appointments and time-sensitive requests from care teams
Work closely with providers and clinic staff to align appointment availability with patient needs and urgent scheduling priorities
Support patient and physician communication by using approved reference materials, office tools, and established workflows
Maintain clinic administrative systems by updating databases, processing internal documents, and keeping information accurate and organized
Respond to non-clinical messages received through CRM platforms and patient communication channels, escalating issues when follow-up is needed
Manage incoming and outgoing office materials such as faxes, mail, and clinic documentation while ensuring proper filing and distribution
Deliver attentive service that supports departmental expectations for quality, responsiveness, and patient satisfaction

What we offer

medical, vision, dental, and life and disability insurance
enrollment in company 401(k) plan

Fulltime

Patient Admin Specialist

We are offering a long-term contract employment opportunity for an Onsite Patien...

Location

United States , Bangor

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

HS Diploma or GED required
Previous experience in a customer-facing role (retail, hospitality, call center, etc.)
Strong communication and problem-solving skills
Ability to multitask in a fast-paced environment
Basic computer skills and familiarity with data entry
High school diploma or equivalent required

Job Responsibility

Engage in patient-facing activities and provide a high level of customer service
Process patient credit applications with accuracy and efficiency
Responsible for answering inbound calls and dealing with patient queries promptly
Maintain an up-to-date record of patient credit information
Perform authorizations, benefit functions, and billing functions as part of the role
Participate in clinical trial operations as required
Monitor patient accounts and take necessary actions based on account status

What we offer

medical, vision, dental, and life and disability insurance
enroll in our company 401(k) plan

Patient Admin Specialist

We are looking for a Patient Admin Specialist (PAS)/Medical Scheduler to support...

Location

United States , Palo Alto

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Previous experience in healthcare scheduling
Experience working in a patient-facing or customer service role
Ability to thrive in a fast-paced, high-volume environment
Strong verbal communication and professional phone etiquette
High attention to detail and organizational skills
Ability to follow detailed workflows and scheduling criteria
Effective time management and ability to meet productivity goals
Customer-focused mindset with a patient-centered approach
Reliability, professionalism, and ability to work collaboratively onsite

Job Responsibility

Review Epic scheduling reports and work queues to identify patients requiring pre-anesthesia appointments
Contact patients via phone to schedule appointments in a timely, professional manner
Determine appropriate appointment types (in-person vs. virtual) based on established guidelines
Accurately document all scheduling activities within Epic
Request and track medical records, ensuring proper documentation in the system
Collaborate with schedulers, patient care coordinators, and clinical teams to optimize workflows
Maintain high standards of customer service and patient communication
Follow clinic workflows, standard operating procedures, and escalation protocols

What we offer

Medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Patient Admin Specialist

We are looking for a Patient Admin Specialist (PAS) to support front-office oper...

Location

United States , Palo Alto

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
Familiarity with medical terminology and its use in a clinical administrative environment
Experience working with computer systems, EMR platforms, CRM tools, and Windows-based office applications
Ability to communicate clearly and professionally with patients, providers, and internal staff in both spoken and written formats
Strong customer service skills with the ability to resolve routine issues and manage several priorities at once
Comfort handling scheduling, payment-related questions, document management, and general front-office support tasks
Ability to adapt communication style to suit different audiences and maintain composure in busy or stressful situations

Job Responsibility

Welcome patients upon arrival, guide them through check-in and check-out activities, and address routine questions related to appointments, billing, and clinic processes
Coordinate new patient intake and assist with arranging surgical and follow-up visits while aligning schedules with provider availability and clinic priorities
Monitor non-clinical patient communications through phone and CRM channels, responding appropriately and forwarding urgent or unresolved matters to the right team members
Support physicians and care teams by using approved reference materials and administrative tools to facilitate clear patient-provider coordination
Maintain accurate clinic records by updating databases, organizing documentation, and processing internal forms in a timely manner
Handle incoming and outgoing administrative materials, including faxes, mail, and filed records, to keep daily office workflows organized
Communicate with providers regarding appointment preferences and time-sensitive patient needs to help the clinic respond efficiently
Contribute to a high standard of service by managing multiple front-desk tasks effectively and ensuring an attentive patient experience throughout the day

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

Patient Admin Specialist

We are offering a long-term contract employment opportunity for a Patient Admin ...

Location

United States , Lewes

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

HS Diploma or GED required
Previous experience in a customer-facing role (retail, hospitality, call center, etc.)
Strong communication and problem-solving skills
Ability to multitask in a fast-paced environment
Basic computer skills and familiarity with data entry
High school diploma or equivalent required

Job Responsibility

Engage in patient-facing activities and provide a high level of customer service
Process patient credit applications with accuracy and efficiency
Responsible for answering inbound calls and dealing with patient queries promptly
Maintain an up-to-date record of patient credit information
Perform authorizations, benefit functions, and billing functions as part of the role
Participate in clinical trial operations as required
Monitor patient accounts and take necessary actions based on account status

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan
free online training
competitive compensation and benefits

Patient Admin Specialist (PAS)

We are looking for a Patient Admin Specialist (PAS) to support front-desk operat...

Location

United States , Castro Valley

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
Working knowledge of medical terminology in a clinical or patient-facing administrative setting
Ability to use computer systems, EMR platforms, CRM tools, and Windows-based office applications effectively
Strong verbal and written communication skills with the ability to adjust messaging for different audiences
Proven customer service skills with the ability to remain detail oriented, organized, and responsive in a busy clinic environment
Ability to manage multiple tasks at once, solve routine administrative problems, and maintain accuracy under pressure
Experience with appointment coordination, patient registration, payment-related inquiries, document handling, or front-desk support is preferred.

Job Responsibility

Welcome patients at the front desk, guide them through check-in and check-out, and address routine questions related to appointments, payments, and visit logistics
Coordinate new patient intake and assist with scheduling needs, including surgery appointments and other follow-up visits based on provider availability and clinic priorities
Work closely with providers and staff to align scheduling plans, communicate time-sensitive needs, and help address urgent administrative requests promptly
Support patient and physician interactions by using approved reference materials, office tools, and clinic procedures to provide accurate non-clinical assistance
Maintain clinic records and administrative databases, update directories and patient-related information, and complete internal documentation with attention to detail
Respond to non-clinical messages received through CRM platforms and patient communication channels, escalating issues to the appropriate team when needed
Manage incoming and outgoing office communications by sorting faxes, distributing mail, and organizing clinic documents through proper filing practices
Contribute to efficient daily operations by handling a variety of front-office tasks while meeting established service expectations and departmental standards.

What we offer

Medical, vision, dental, and life and disability insurance
Company 401(k) plan

Fulltime

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