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Patient Accounts Specialist

Central Care Cancer Center

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Location:
United States , Salina

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Patient Accounts Specialist is responsible for a variety of office and clerical tasks relating to insurance billing, claims processing, insurance follow-up, insurance appeals, and patient payment arrangements.

Job Responsibility:

  • Responsible for follow up of denied claims from all governmental and commercial contracted payers
  • perform timely and appropriate validation and follow up of denied claims, including the initial assessment of denials received from the payment poster(s) and the electronic claims center
  • spot trends to proactively reduce denials and report this information to all billing staff
  • ability to produce appeals for contractual disputes, state independent reviews, timely filing, pre-existing, coordination of benefits, misrepresentation of coverage, CCI edits, interest, medical necessity, RAC, Medicare redeterminations and Judge Advocate appeals
  • knowledge of State laws regarding insurance appeals with self-funded groups
  • able to file complaints with State Insurance Commission and work with patients to resolve appeals on their behalf
  • proactively work with all billing staff including Financial Counselors to reduce and eliminate future denials
  • assist in resolving insurance contract issues and disputes
  • responsible for insuring accurate, maximized reimbursement for the organization
  • submission of claims to grants and foundations on behalf of patients

Requirements:

  • Manages difficult or emotional customer situations
  • responds promptly to customer needs
  • solicits customer feedback to improve service
  • maintains confidentiality
  • responds well to questions
  • writes clearly and informatively
  • follows policies and procedures
  • completes administrative tasks correctly and on time
  • demonstrates accuracy and thoroughness
  • is consistently at work and on time
  • follows instructions, responds to management direction
  • ability to read and comprehend complex instructions, short correspondence, and memos
  • ability to write complex correspondence
  • ability to effectively present information in one-on-one and small group situations to patients, family members, or employees of the organization
  • ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
  • ability to compute rate, ratio, and percent and to draw and interpret bar graphs
  • ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
  • ability to deal with problems involving a few concrete variables in standardized situations
  • knowledge of Database software, Spreadsheet software and Word Processing software
  • desired degree: High School

Additional Information:

Job Posted:
February 18, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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