Patient Accounts Coordinator Job at Advocate Health Care (Charlotte)

Patient Financial Specialist

The associate is responsible for the duties and services that are of a support n...

Location

United States , Irving

Salary:

Not provided

CHRISTUS Health

Expiration Date

Until further notice

Requirements

HS Diploma or equivalent years of experience required
Post HS education preferred
1-3 years of experience preferred
Experience working within a multi-facility hospital business office environment preferred
College education, previous Insurance Company claims experience, and/or health care billing trade school education may be considered in lieu of formal hospital experience
Experience working with inpatient and outpatient billing requirements of UB-04 and HCFA 1500 billing forms preferred
Experience with Medicare & Medicaid billing processes and regulations preferred
Understanding of Medicare language
Knowledge in locating and referencing CMS and/or Medicare Regulations preferred

Job Responsibility

Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders
Performs Revenue Cycle functions in a manner that meets or exceeds CHRISTUS Health's key performance metrics
Ensures PFS departmental quality and productivity standards are met
Collects and provides patient and payor information to facilitate account resolution
Maintains an active working knowledge of all Government Mandated Regulations as it pertains to claims submission
Responsible to perform the necessary research in order to determine proper governmental requirements prior to claims submission
Responds to all types of account inquires through written, verbal, or electronic correspondence
Maintains payor-specific knowledge of insurance and self-pay billing and follow-up guidelines and regulations for third-party payers
Maintains working knowledge of all functions within the Revenue Cycle
Responsible for professional and effective written and verbal communication with both internal and external customers in order to resolve outstanding questions for account resolution

Fulltime

Revenue Cycle Coordinator

This role is integral to our team, focusing on managing the revenue cycle for ou...

Location

United States , Cleveland

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience working with insurance such as Medicare and Medicaid
Knowledge of Epaces for electronic medical billing and administration
Expertise in handling Accounts Receivable (AR) to ensure correct and timely payments
Skill in managing Appeals to resolve any disputes or discrepancies in billing
Understanding of Benefit Functions to accurately calculate and apply patient benefits
Experience in Billing Functions to ensure accurate and prompt invoicing
Proficiency in Claim Administration to manage and resolve insurance claims effectively

Job Responsibility

Follow-up on patient accounts per established procedures
Documents all follow-up on patient accounts in billing comments section in the electronic medical record
Prepares Billing Adjustments and Payment Adjustments according to established procedures
Maintains the Revenue Cycle Key Performance Indicators targets as established by the Chief Financial Officer
Interacts with patients/families regarding medical insurance benefits and reimbursement of services
Demonstrates effective Service Excellence skills according to agency standards
Works collaboratively with Revenue Cycle team members and other appropriate staff to ensure reimbursement of all services
Assists in the continued development of the verification, admission, and reimbursement processes
Performs identified back-up functions for the Insurance Verification Coordinator and other Patient Accounts Coordinators as identified

What we offer

medical
vision
dental
life and disability insurance
eligibility to enroll in company 401(k) plan

Fulltime

Medical Billing Specialist

We are seeking a Medical Billing Specialist to join our team in the Healthcare i...

Location

United States , Minneapolis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Excellent customer service skills with a patient-centered approach
Proficiency in data entry tasks, with a focus on accuracy and efficiency
Experience with numeric data entry, demonstrating high levels of precision
Ability to handle high-volume data entry tasks without compromising on quality
Proven track record of performing data entry tasks in a fast-paced environment
Knowledge and experience in medical billing procedures
Familiarity with insurance verifications, ensuring proper patient coverage
Expertise in medical insurance verification, confirming the validity and applicability of patients' insurance policies

Job Responsibility

Administer accurate and timely processing of patient accounts
Verify and secure correct insurance benefits for patients
Confirm waiver coverage for patient accounts
Validate the accuracy of patient information within accounts
Identify what items are covered by payors and coordinate benefits accordingly
Monitor patient accounts and take necessary actions
Utilize customer service skills to resolve patient inquiries
Carry out high-volume data entry tasks
Perform insurance verifications for medical purposes
Leverage general computer knowledge, specifically Microsoft Outlook and Teams, for data entry and communication purposes

What we offer

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Fulltime

Medical Billing Specialist

We are seeking a Medical Billing Specialist to join our team in the Healthcare i...

Location

United States , Minneapolis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Excellent customer service skills with a patient-centered approach
Proficiency in data entry tasks, with a focus on accuracy and efficiency
Experience with numeric data entry, demonstrating high levels of precision
Ability to handle high-volume data entry tasks without compromising on quality
Proven track record of performing data entry tasks in a fast-paced environment
Knowledge and experience in medical billing procedures
Familiarity with insurance verifications, ensuring proper patient coverage
Expertise in medical insurance verification, confirming the validity and applicability of patients' insurance policies

Job Responsibility

Administer accurate and timely processing of patient accounts
Verify and secure correct insurance benefits for patients
Confirm waiver coverage for patient accounts
Validate the accuracy of patient information within accounts
Identify what items are covered by payors and coordinate benefits accordingly
Monitor patient accounts and take necessary actions
Utilize customer service skills to resolve patient inquiries
Carry out high-volume data entry tasks
Perform insurance verifications for medical purposes
Leverage general computer knowledge, specifically Microsoft Outlook and Teams, for data entry and communication purposes

What we offer

medical, vision, dental, and life and disability insurance
eligibility to enroll in our company 401(k) plan

Fulltime

RN Clinical Coordinator Intermediate Care

RN Clinical Coordinators may be eligible for a relocation bonus up to $8,000. Em...

Location

United States , Colorado Springs

Salary:

37.31 - 59.51 USD / Hour

American Nursing Care

Expiration Date

Until further notice

Requirements

Associates Degree in Nursing (Nursing Diploma or by endorsement) required
RN License to practice in state of employment as applicable, required
Minimum of 1 year of direct clinical experience as a Registered Nurse
Physical Requirements: Medium Work - (Exert up to 50lbs force occasionally, and/or up to 20lbs frequently, and/or up to 10lbs constantly)

Job Responsibility

Actively support the department director/manager by coordinating clinical and department activities for the unit
Serve as a clinical nurse and resource to the staff, authorize work procedures and assign duties, shift charge
Demonstrating strong clinical judgment and ensuring high-quality care delivery to each patient
Acting as a vital link between physicians and the patient care team to facilitate seamless communication and collaboration
Maintaining communication and promote cooperation with unit staff and other departments
Provides input and recommendations to the director/manager on coaching, mentoring and performance management of associates
Assumes responsibility and accountability for facilitating, communicating, and collaborating with both the healthcare team, and the patient/family to identify and meet the physical, emotional, and spiritual needs of the patient
Act as a professional role model for all staff by demonstrating ethical/legal/professional nursing
Promotes the optimal health, well-being, and safety of the patient through use of the nursing process and in accordance with patient care standards, guidelines, and the State Nurse Practice Act
Actively serves on unit as a registered nurse and may take patient assignments based on unit and patient needs and acuity

What we offer

Relocation bonus up to $8,000
health/dental/vision, FSA, matching retirement plans, paid time off, tuition assistance, adoption assistance

Fulltime

Site Coordinator

Clinical Trial Media is seeking an enthusiastic and passionate Site Coordinator ...

Location

United States , Hauppauge

Salary:

Not provided

Clinical Trial Media

Expiration Date

Until further notice

Requirements

Bachelor’s Degree in relevant field preferred
1-3 years of relevant experience working in the clinical trial industry or at the site level preferred
Excellent communication skills, comfortable talking on the phone
Excellent interpersonal problem-solving skills
Excellent time management and attention to detail
Ability to multi-task and work in a fast-paced environment
Strong organization skills

Job Responsibility

Act as the first point of contact with clinical research sites identified by each study’s sponsor to pitch CTM’s portfolio of services and get them to opt in to working with us
Continuously build relationships with the sites and act as a source of support throughout the recruitment process
Gather insights from site level staff and help investigate and resolve site issues using creative problem-solving techniques
Identify barriers to recruitment as well as solutions to those barriers
Analyze site feedback and help brainstorm strategic ways to improve processes and provide additional support to site staff
Use provided technology platforms to service assigned accounts, obtain orders, and plan follow up touchpoints
Keep management informed by submitting activity and results reports with detailed notes
Focus on streamlining our processes, adding value to our business, and meeting client and site needs
Communicate regularly and work collaboratively to share information, insights, and experiences with the rest of the Site Services team and other internal stakeholders

Patient Accounts Specialist

We are looking for a Patient Accounts Specialist to join our team in Vancouver, ...

Location

United States , Vancouver

Salary:

40000.00 - 47000.00 USD / Year

Robert Half

Expiration Date

Until further notice

Requirements

Demonstrated experience in benefits coordination, including COBRA administration and leave of absence management
Strong understanding of patient statement systems and ability to send statements in a timely manner
Ability to effectively communicate with insurance companies, patients, co-workers, and supervisors both verbally and in writing
Proven problem-solving skills to address and resolve account-related issues
Knowledge of industry and government regulations relevant to patient accounts and billing processes
Exceptional organizational skills to prioritize tasks and meet multiple deadlines
Commitment to maintaining confidentiality and adhering to strict regulatory guidelines
Experience working within a Revenue Cycle Management team environment

Job Responsibility

Address patient inquiries related to billing concerns and provide clear resolutions
Process and submit refund requests in a timely manner
Serve as the primary backup for the Payment Data Entry Specialist, ensuring continuity of operations
Manage daily account follow-up tasks while meeting organizational productivity standards
Investigate and resolve credit balances, missing payments, and unposted cash to ensure accurate account records
Conduct audits of patient accounts to identify discrepancies and ensure compliance
Oversee collections efforts for unpaid accounts and maintain effective communication with patients
Approve clients for sliding scale programs or funding opportunities as applicable
Apply clients for funding programs and issue Good Faith Estimates when required
Maintain detailed documentation of all account activities in accordance with established policies and procedures

What we offer

Medical/Dental/Vision
Life and AD& D insurance
STD/LTD
401k with match
PTO accrued at a rate of 6 hours per pay period
6 paid holidays

New

Supervisor Billing Operations

Supervises the assigned functional area of patient accounting operations with th...

Location

United States , Charlotte

Salary:

28.55 - 42.85 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

High School Diploma
Typically requires 3 - 5 years of experience in Healthcare Billing Experience: 3 to 5 years of experience in patient accounts, medical billing or collections within a healthcare setting and with billing procedures for various types of payers, including private insurance, Medicare, Medicaid and self-pay patients
Supervisory Experience: 3 to 5 years’ experience of supervisory experience in a billing or accounts receivable department with a proven ability to manage a team including training, mentoring, and performance management
Experience with healthcare regulations, such as HIPPA, and understanding compliance requirements in billing and collections
Hands-experience with patient billing software and electronic health records (EHR) systems
PC skills in Microsoft Word, Excel, PowerPoint, and Teams
Previous experience leading a patient accounting team
Strong oral and written communication skills to train and supervise staff and to communicate effectively and collaboratively with other department supervisors, external organizations, and top management
Ability to effectively address difficult and controversial issues
Excellent organizational, analytical, and problem-solving skills

Job Responsibility

Supervises the assigned functional area of patient accounting operations with the primary focus on ensuring timely, accurate, compliant, and efficient processing of bills to receive appropriate reimbursement or application of cash management processes to reduce accounts receivables in compliance with Generally Accepted Accounting Principles (GAAP) to ensure protection of cash assets
Responsible for operating within budget limitations and authorized staffing levels
Assesses employee training needs and coordinates with the training department to ensure appropriate development
Initiates and implements improvements to billing systems and processes, including pursuing and developing improved techniques and ensuring quality
Ensures compliance with all federal, state, and local regulations regarding billing and collections and maintains up-to-date knowledge of changes in healthcare billing regulations and implements necessary changes within the department
Functions as a liaison with providers, external departments related to the revenue cycle and insurance payors to resolve discrepancies, minimize receivables, and limit bad debt expenses
Initiates and implements improvements to billing systems, including and pursuing and developing improved collection techniques or cash applications within the confines of federal and state collection laws and third-party payer requirements with respect to health coverage and reimbursement
Conducts ongoing evaluation of department policies and procedures in order to maintain and improve department efficiency and performance
Responsible for adhering to productivity and quality standards of department and reinforcing those standards with team members
Performs human resources responsibilities for staff which includes coaching on performance, completing performance reviews and overall team member morale and engagement

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance

Fulltime

Patient Accounts Coordinator

Advocate Health Care

Location:
United States , Charlotte

Category:
Finance

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 04, 2026

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Location:United States , Charlotte

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Contract Type:Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:February 04, 2026

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