Patient Accounts Coordinator

• Greet and assist patients, visitors, and staff in a professional and courteous manner
• Serve as the primary point of contact at the front desk, ensuring a welcoming and efficient check-in/check-out process
• Schedule, confirm, and coordinate patient appointments across multiple providers and specialties
• Handle high-volume inbound and outbound calls, addressing patient inquiries and routing messages appropriately
• Perform patient registration, insurance data entry, and encounter documentation within EMR/EHR systems
• Coordinate referrals, authorizations, and follow-ups as needed
• Maintain accurate and up-to-date patient records while ensuring compliance with privacy regulations
• Support daily clinic preparation, including organizing schedules and ensuring operational readiness
• Collaborate with clinical and administrative staff to ensure seamless patient flow and service delivery
• Assist with additional administrative duties and special projects as assigned

• Minimum of 1–2 years of experience in a healthcare, medical office, or customer service environment
• Experience in front desk operations, patient scheduling, or patient access functions
• Strong interpersonal, communication, and organizational skills
• Proficiency with EMR/EHR systems and basic computer applications
• Ability to manage multiple tasks and prioritize effectively in a fast-paced setting
• Professional demeanor with a strong commitment to patient service
• High school diploma or equivalent required

• Experience working in a specialty clinic (e.g., orthopedics or similar)
• Knowledge of insurance verification, referrals, and authorization processes
• Bilingual skills (Spanish preferred)
• Prior experience in a patient access center or care coordination role

Free onsite parking available