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The primary purpose of this role is to provide administrative support to both the Credit Control and Processing Teams within the Patient Accounts Department.
Job Responsibility:
To provide administrative support to the patient accounts team, filing, scanning, post etc
To assist with the processing of Insurance Claim Forms in accordance with relevant agreements
To assist in the collection of outstanding balances from both private insurers and patients
To assist with the invoicing of patients and to follow up on payment
Liaise with Patients on a daily basis via Letters, Telephone or email to ensure payment of outstanding balances
Dealing with queries relating to patient claims/ outstanding statements
Dealing with phone queries from across the Galway Clinic in relation to patient accounts or insurance cover
Any other Adhoc duties allocated by Billing Manager
Requirements:
Strong customer service skills
Strong computer skills
Team player with excellent communication skills
Ability to work in a confidential manner at all times
Flexibility required as may be requested to work additional hours as and when required
Previous experience in a similar role – desirable not essential