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Robert Half Logo Robert Half · Health and Beauty

Patient Accounting Specialist

United States, Greenville · Job Posted June 02, 2026
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Job Description

We are looking for a detail-oriented Patient Accounting Specialist to support front-end patient access and revenue cycle activities for a healthcare organization. This contract position with potential for a permanent role is ideal for someone who communicates well with patients, maintains accurate records, and can confidently handle scheduling, insurance review, and point-of-service payment collection. The person in this role will help create a smooth patient experience while ensuring administrative and financial information is processed correctly.

Job Responsibility

  • Welcome patients professionally, confirm identity and demographic details, and enter accurate information into the electronic medical record system
  • Review insurance information before services are delivered, confirm active coverage, and help patients understand benefit-related details
  • Start and track pre-authorization or pre-certification requests when required for treatment or procedures
  • Calculate estimated out-of-pocket costs, collect co-payments and other patient balances, and post payments accurately at check-in or checkout
  • Schedule new and follow-up appointments, send confirmations, and update calendars based on cancellations or rescheduling needs
  • Coordinate appointment and registration details with clinical teams to help maintain efficient patient flow
  • Assist patients with registration and account-related questions while providing clear, service-focused communication
  • Maintain organized and compliant documentation to support billing accuracy and timely account processing

Requirements

  • Experience in patient registration, patient access, patient accounting, or a related healthcare administrative role
  • Working knowledge of insurance verification, benefit review, and authorization processes
  • Ability to collect payments, explain patient financial responsibility, and support medical billing workflows
  • Strong accuracy with data entry and comfort using electronic medical record or healthcare practice management systems
  • Experience scheduling patients and managing frequent updates to appointment calendars
  • Customer-focused communication skills with the ability to assist patients in a detail-oriented and empathetic manner
  • High attention to detail and ability to manage multiple tasks in a fast-paced healthcare setting
  • All applicants applying for U.S. job openings must be legally authorized to work in the United States

What we offer

  • medical insurance
  • vision insurance
  • dental insurance
  • life insurance
  • disability insurance
  • 401(k) plan
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