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Patient Account Representative

Acadia Healthcare

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Location:
United States , San Jose

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Category:
-

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Contract Type:
Not provided

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Salary:

24.51 - 34.32 USD / Hour
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Job Description:

San Jose Behavioral Health is currently seeking a Patient Account Representative to assist the Business Office Department. San Jose Behavioral Health is where adults and adolescents can receive comprehensive inpatient treatment for a range of behavioral and mental health disorders.

Job Responsibility:

  • Call and status outstanding claims with third party payors
  • Review claims issues and make corrections as needed and rebill
  • Utilize claims clearing house to review and correct claims
  • Review explanation of benefits to ascertain that claim processed and paid correctly
  • Complete adjustment forms if any adjustments need to be made to an account
  • Manage daily productivity via patient accounting system and productivity reports
  • Prorate patient accounts and monitor that balance due is in the correct financial class
  • Report an overview of the week to the BOD and participate in AR meetings
  • Gather and interpret data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment
  • Assist financial counselors as needed
  • Alert Financial Counselors and Business Office Director of all benefit eligibility matters that suggest or challenge reimbursement

Requirements:

  • High school diploma or equivalent required
  • Three or more years’ prior admissions and or collections experience in a hospital setting required
  • Psychiatric experience preferred
What we offer:
  • Competitive salary
  • Medical, dental, and vision insurance
  • Acadia Healthcare 401(k) plan with match
  • General Paid Time off to include: Vacation, Sick, Personal Days, and Extended Sick Leave plus Holidays/Holiday Pay
  • Excellent training program
  • Professional growth opportunity

Additional Information:

Job Posted:
January 19, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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