Patient Account Representative Job at Robert Half (Van Nuys)

Patient Account Representative

Our client in Holyoke, Massachusetts is seeking a Patient Account Representative...

Location

United States , Holyoke

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience as a Patient Account Representative, Medical Biller, or in a similar healthcare revenue cycle role
Knowledge of medical billing, collections, claims follow-up, and insurance verification
Familiarity with EOBs, denials management, and patient account resolution
Strong attention to detail and organizational skills
Excellent communication and customer service abilities
Proficiency with healthcare billing systems and Microsoft Office applications
Ability to manage multiple priorities in a fast-paced environment setting.

Job Responsibility

Review, research, and resolve patient account balances
Process patient billing and follow up on outstanding claims and payments
Work with insurance companies to verify claim status, resolve denials, and secure reimbursement
Communicate with patients regarding account balances, billing questions, and payment arrangements
Maintain accurate documentation of account activity in the billing system
Investigate and resolve discrepancies related to insurance, payments, adjustments, and patient demographics
Ensure compliance with healthcare billing regulations, payer guidelines, and company procedures
Collaborate with internal departments to support efficient revenue cycle operations
Submit authorization requests to insurance carriers and monitor outstanding approvals or updates as needed
Review billing and coverage information, obtain missing details, and make corrections to ensure records are complete and accurate

What we offer

Medical insurance
Vision insurance
Dental insurance
Life and disability insurance
401(k) plan

Patient Account Representative

We are looking for a detail-oriented, empathetic communicator to join our high-v...

Location

United States , Indianapolis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven understanding of medical billing cycles, insurance terminology, and how to read an EOB
Previous experience in a high-volume call center (healthcare or revenue cycle management preferred)
Exceptional verbal communication skills and the ability to remain calm under pressure
Proficiency in navigating multiple software screens simultaneously while speaking on the phone
Must be available to work a shift within the window of Monday – Friday: 8:00 AM – 6:00 PM EST
Must have a dedicated, quiet workspace free from distractions
High-speed, reliable internet is required
Workspace must have a direct ethernet plug-in (hardwired connection)
Wi-Fi is not permitted for this role

Job Responsibility

Handle inbound calls professionally, addressing concerns regarding outstanding balances, insurance denials, and payment plans
Interpret and explain medical bills, insurance coverage, and EOBs to patients
Research account discrepancies and coordinate with the coding/billing departments to correct errors
Process credit card payments and establish recurring payment arrangements
Maintain precise, real-time records of all patient interactions in our billing system

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Patient Account Representative

We are looking for a Patient Account Representative to join a healthcare team in...

Location

United States , Van Nuys

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 3 years of experience in hospital billing and collections
Hands-on knowledge of medical billing, medical collections, denials, and appeals processing
Experience working with a variety of payer types, including Medicare managed care, commercial insurance, and managed care plans
Understanding of hospital revenue cycle workflows for both inpatient and outpatient accounts
Familiarity with HMO and PPO reimbursement structures and related follow-up practices
Strong attention to detail with the ability to prioritize a high volume of accounts effectively
Clear written and verbal communication skills for interacting with payers and internal teams.

Job Responsibility

Pursue outstanding hospital accounts by following up with insurance carriers and other payers to secure accurate and timely payment
Investigate claim denials, underpayments, and delayed reimbursements, then take appropriate action to move accounts toward resolution
Prepare and submit appeals with supporting documentation to challenge payer decisions and recover eligible revenue
Work across multiple coverage categories, including Medicare managed care, commercial plans, and managed care products, to address billing and collection issues
Review inpatient and outpatient account activity to identify discrepancies, correct billing issues, and escalate complex cases when needed
Maintain detailed records of collection efforts, account updates, and payer communications in accordance with departmental standards
Collaborate with internal billing and revenue cycle teams to resolve account barriers and improve reimbursement outcomes.

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

Patient Account Representative

A Healthcare Company in Van Nuys is in the need of Patient Account Rep. The Pati...

Location

United States , Van Nuys

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 3 years of experience in hospital billing and collections
Proficiency in managing Medicare, managed care, and commercial insurance claims
Strong understanding of hospital revenue cycle processes, including inpatient and outpatient billing
Expertise in handling medical denials and appeals
Familiarity with HMO and PPO insurance plans
Ability to analyze and resolve account discrepancies effectively
Excellent communication skills for interacting with patients, providers, and payers
Strong organizational skills and attention to detail in managing complex billing cases

Job Responsibility

Handle hospital billing and collections processes, including inpatient and outpatient claims
Manage the resolution of denied claims and appeals across Medicare, managed care, and commercial insurance providers
Ensure timely and accurate processing of payments within hospital revenue cycles
Collaborate with insurance companies to resolve discrepancies and secure reimbursements
Utilize knowledge of HMO and PPO plans to navigate complex billing scenarios effectively
Provide training and support to entry-level collectors as needed
Conduct thorough account reviews to identify outstanding balances and address payment issues
Maintain compliance with healthcare regulations and billing guidelines
Communicate with patients and providers to clarify billing concerns and payment plans
Prepare detailed reports on collection activities and outcomes for management review

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Patient Account Representative

Are you a detail-oriented healthcare professional with expertise in medical bill...

Location

United States , Sacramento

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or GED required
Experience with medical billing, reimbursement procedures for government and private payers, and individual patient billing
Competency in analyzing insurance EOBs (Explanation of Benefits) and remittances
General knowledge of credit, collection, and basic accounting principles
Familiarity with CPT and ICD-10 medical coding
Demonstrated organizational, multitasking, and problem-solving skills
Strong proficiency in Microsoft Word, Excel, Outlook, and PowerPoint
Able to adapt to new processes quickly and effectively
Strong mathematical skills
Ability to meet daily department productivity goals

Job Responsibility

Initiate and verify insurance coverage and eligibility for scheduled services
Review and obtain necessary pre-authorizations for treatments and procedures
Investigate drug benefits, communicate patient financial responsibilities, and support payment for services
Follow up on outstanding balances and unpaid insurance claims, including denials and patient portions
Interact with patients both in person and over the phone regarding billing inquiries and account resolutions
Draft effective appeal letters for initial and secondary insurance claim appeals
Assess account balances and determine appropriate next steps to ensure payment
Assist patients with co-pay and financial assistance programs, including sending information packets, answering questions, enrolling patients online, and helping to qualify for support
Utilize payer and benefit websites to track claim and appeal status
Manage phone queue for inquiries from patients and clinic staff

What we offer

medical, vision, dental, and life and disability insurance
company 401(k) plan

Patient Account Representative

The Patient Account Representative is responsible to manage the billing and coll...

Location

United States , Bakersfield

Salary:

24.82 - 31.15 USD / Hour

American Nursing Care

Expiration Date

Until further notice

Requirements

1+ years’ experience with billing collections and/or Revenue Cycle operations in an acute care or ambulatory setting
High school graduate or equivalent is required
Knowledge of Government and/or Non-Government billing and collections regulations
Knowledge of claim submission claims follow-up appeals process and medical and billing terminology
Experience in medical billing and collections in a clinical setting
Strong understanding of calculations and medical terminology
Ability to use computer and Windows PC applications which includes strong keyboard and navigation skills
Knowledge in Microsoft Word Excel and Outlook
Typing Speed 40 WPM
Ten Key – 8000 key strokes per hour

Job Responsibility

Manage the billing and collections related tasks associated to patient accounts for hospital and clinic facilities
Perform timely and accurate billing and/or collections to patients insurance carrier
Perform follow-up activities to ensure accounts are processed and paid accurately billed/appealed timely and to ensure other necessary actions are completed to resolve open AR balances including credit balances
May perform other duties as assigned which include
communicating with internal departments insurance payers patients and other healthcare providers training AR projects and participating in training classes and other meetings related to Patient Financial Services in general

What we offer

Medical
prescription drug
dental
vision plans
life insurance
paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually)
tuition reimbursement
retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings

Fulltime

Patient Account Representative

San Jose Behavioral Health is currently seeking a Patient Account Representative...

Location

United States , San Jose

Salary:

24.51 - 34.32 USD / Hour

Acadia Healthcare

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
Three or more years’ prior admissions and or collections experience in a hospital setting required
Psychiatric experience preferred

Job Responsibility

Call and status outstanding claims with third party payors
Review claims issues and make corrections as needed and rebill
Utilize claims clearing house to review and correct claims
Review explanation of benefits to ascertain that claim processed and paid correctly
Complete adjustment forms if any adjustments need to be made to an account
Manage daily productivity via patient accounting system and productivity reports
Prorate patient accounts and monitor that balance due is in the correct financial class
Report an overview of the week to the BOD and participate in AR meetings
Gather and interpret data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment
Assist financial counselors as needed

What we offer

Competitive salary
Medical, dental, and vision insurance
Acadia Healthcare 401(k) plan with match
General Paid Time off to include: Vacation, Sick, Personal Days, and Extended Sick Leave plus Holidays/Holiday Pay
Excellent training program
Professional growth opportunity

Fulltime

Patient Account Representative II

In this role as a Patient Account Rep II, you will be responsible for: Resolving...

Location

United States , Centennial

Salary:

18.42 - 31.25 USD / Hour

American Nursing Care

Expiration Date

Until further notice

Requirements

2 years computer experience, strong customer service skills
High School Diploma or GED required

Job Responsibility

Resolving regulatory and commercial accounts
Facilitating the analysis and research of EOB's to problem solve outstanding accounts
Analyze credit balances and issues refunds as necessary

What we offer

medical, prescription drug, dental, vision plans, life insurance, paid time off
tuition reimbursement
retirement plan benefit(s) including, but not limited to, 401(k), 403(b)

Fulltime

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Patient Account Representative

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