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Patient Account Representative

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Van Nuys

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Category:
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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

A Healthcare Company in Van Nuys is in the need of Patient Account Rep. The Patient Account Rep requires a strong background in medical billing and collections, with a focus on managed care and commercial claims. As a Patient Account Rep this role offers a pathway to long-term employment for a detail-oriented individual ready to make a meaningful impact in the healthcare industry.

Job Responsibility:

  • Handle hospital billing and collections processes, including inpatient and outpatient claims
  • Manage the resolution of denied claims and appeals across Medicare, managed care, and commercial insurance providers
  • Ensure timely and accurate processing of payments within hospital revenue cycles
  • Collaborate with insurance companies to resolve discrepancies and secure reimbursements
  • Utilize knowledge of HMO and PPO plans to navigate complex billing scenarios effectively
  • Provide training and support to entry-level collectors as needed
  • Conduct thorough account reviews to identify outstanding balances and address payment issues
  • Maintain compliance with healthcare regulations and billing guidelines
  • Communicate with patients and providers to clarify billing concerns and payment plans
  • Prepare detailed reports on collection activities and outcomes for management review

Requirements:

  • At least 3 years of experience in hospital billing and collections
  • Proficiency in managing Medicare, managed care, and commercial insurance claims
  • Strong understanding of hospital revenue cycle processes, including inpatient and outpatient billing
  • Expertise in handling medical denials and appeals
  • Familiarity with HMO and PPO insurance plans
  • Ability to analyze and resolve account discrepancies effectively
  • Excellent communication skills for interacting with patients, providers, and payers
  • Strong organizational skills and attention to detail in managing complex billing cases
What we offer:
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan

Additional Information:

Job Posted:
March 18, 2026

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