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Patient Account Representative II

United States, Centennial 18.42 - 31.25 USD / Hour · Job Posted May 20, 2026
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Job Description

In this role as a Patient Account Rep II, you will be responsible for: Resolving regulatory and commercial accounts. Facilitating the analysis and research of EOB's to problem solve outstanding accounts. Analyze credit balances and issues refunds as necessary.

Job Responsibility

  • Resolving regulatory and commercial accounts
  • Facilitating the analysis and research of EOB's to problem solve outstanding accounts
  • Analyze credit balances and issues refunds as necessary

Requirements

  • 2 years computer experience, strong customer service skills
  • High School Diploma or GED required

Nice to have

Prior office experience in a healthcare environment, medical terminology, and the ability to multitask and prioritize

What we offer

  • medical, prescription drug, dental, vision plans, life insurance, paid time off
  • tuition reimbursement
  • retirement plan benefit(s) including, but not limited to, 401(k), 403(b)

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  • Collect co-payments, self-pay deposits, and any other form of account payments from patients
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  • Able to articulate compliance documentation and ensure completion of required patient consent forms
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