Patient Access Supervisor

• Registering patients accurately and efficiently
• Utilizating multiple systems and interfaces
• Cross-Training in order to work in multiple patient access areas
• Maintaining service excellence to patients and visitors for face-to-face and telephonic encounters
• Contributing to PAS Goals as defined annually (Collections, Palm Scanning, etc.)
• Possessing a strong understanding and able to explain State and Federal regulations including EMTALA, AHCA, and JCAHO
• Maintaining a professional relationship with all clinical and non-clinical team members including peer leaders in other departments
• Articulating compliance documentation and ensure completion of required patient consent forms
• Maintaining patient privacy in accordance with HIPAA guidelines
• Assisting in the On-Call rotation for the assigned area including staffing as needed
• Providing daily leadership to the assigned department in coordination with the PAS Manager

• High School Diploma/GED
• 1-2 years Customer Service Experience Required
• 1-2 years Healthcare Experience Required
• 1-2 years Insurance Experience Required
• 1-2 years Scheduling Experience Required
• 1-2 years Patient Access Services Experience Required
• 1-2 years Patient Financial Services Experience Required
• 1-2 years Leadership Experience Required
• Certified Revenue Cycle Specialist (CRCS) Required Or Certified Healthcare Access Associate (CHAA) Required

Bachelor's Degree

Up to $1,000 Sign On Bonus