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We are looking for a Patient Access Specialist to support front-end patient access operations for a Contract position in Springfield, Oregon. In this role, you will help create a smooth experience for patients by coordinating registration, scheduling, and insurance-related intake activities. The ideal candidate is organized, service-focused, and comfortable working with healthcare technology in a fast-paced clinical setting.
Job Responsibility:
Welcome patients and gather required demographic and visit information to complete an accurate registration process
Coordinate appointment bookings, updates, and cancellations while helping patients understand scheduling options and next steps
Verify medical insurance coverage and confirm benefit details to support timely and accurate patient access workflows
Maintain complete and up-to-date patient records within electronic health record systems and related registration platforms
Respond to patient questions with professionalism and provide clear guidance on forms, processes, and appointment preparation
Review documentation for accuracy and completeness to help reduce delays in care and administrative follow-up
Collaborate with clinical and administrative teams to ensure patient information is entered correctly and shared efficiently
Support day-to-day registrar duties by following established procedures for intake, data entry, and patient communication
Requirements:
Experience in patient registration, patient access, or a similar healthcare administrative position
Working knowledge of appointment scheduling processes in a medical or clinical environment
Ability to verify insurance information and interpret basic coverage details accurately
Familiarity with MEDHOST, EHR systems, or comparable healthcare software platforms
Strong attention to detail with the ability to manage confidential patient information responsibly
Effective communication and customer service skills when assisting patients and internal staff
Ability to stay organized and handle multiple tasks in a fast-paced setting
What we offer:
medical, vision, dental, and life and disability insurance