Patient Access Specialist Job at Robert Half (Boonville)

Patient Access Specialist

We are looking for a Patient Access Specialist to join our team on a contract ba...

Location

United States , Evansville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in customer service, preferably in a healthcare or call center environment
Strong communication skills, both verbal and written, to interact effectively with diverse individuals
Familiarity with insurance verification processes, including understanding copays and deductibles
Proficiency in computer systems and typing for accurate data entry and record maintenance
Ability to multitask and manage time efficiently in a fast-paced environment
Knowledge of medical procedures, billing, and scheduling practices
Attention to detail and adherence to established protocols and procedures
Experience with receptionist or clerical duties in a detail-oriented setting

Job Responsibility

Handle inbound and outbound calls to assist patients with scheduling, insurance inquiries, and registration needs
Verify patient insurance coverage, including copays, deductibles, and billing details, to ensure accurate documentation
Perform receptionist duties, such as greeting patients, answering questions, and directing them to the appropriate departments
Maintain accurate and up-to-date records in the computer system, adhering to established protocols and procedures
Collaborate with clinical staff to optimize patient flow and ensure adherence to operational guidelines
Assist patients in understanding their medical coverage and financial responsibilities, providing guidance as needed
Execute clerical tasks such as typing, labeling, and maintaining paper and electronic files
Support financial operations through ad hoc tasks and documentation as required
Follow established protocols for clinical trial operations and ensure compliance with labeling and documentation standards
Provide exceptional customer service to create a positive experience for every patient

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Patient Access Specialist

We are offering a long-term contract employment opportunity for a Patient Access...

Location

United States , Lewes

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

HS Diploma or GED required
Previous experience in a customer-facing role (retail, hospitality, call center, etc.)
Strong communication and problem-solving skills
Ability to multitask in a fast-paced environment
Basic computer skills and familiarity with data entry
High school diploma or equivalent required

Job Responsibility

Engage in patient-facing activities and provide a high level of customer service
Process patient credit applications with accuracy and efficiency
Responsible for answering inbound calls and dealing with patient queries promptly
Maintain an up-to-date record of patient credit information
Perform authorizations, benefit functions, and billing functions as part of the role
Participate in clinical trial operations as required
Monitor patient accounts and take necessary actions based on account status

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Patient Access Specialist

Responsible for greeting patients, verifying insurance information, scheduling a...

Location

United States , Palo Alto

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or GED equivalent
(1) year of progressively responsible and directly related work experience required
Knowledge of medical terminology
Knowledge of computer systems and software used in the functional area
Clear, professional communication by phone and in writing
strong customer service
Attention to detail, accuracy, and reliable follow-through
Epic EHR
Microsoft Outlook, Word, and Excel
web browsers

Job Responsibility

Greeting patients
verifying insurance information
scheduling appointments
ensuring accurate patient registration
providing excellent customer service while managing patient check-in/check-out, data entry, insurance verification, and front office administrative support
supporting daily patient access operations by assisting with registration, appointment coordination, insurance verification, and maintaining accurate medical records
acting as the first point of contact for patients by delivering professional customer service, completing registrations, and assisting with healthcare administrative tasks
supporting patient registration, insurance verification, scheduling, and front desk operations within a busy medical office

What we offer

Medical, vision, dental, and life and disability insurance
enrollment in company 401(k) plan

Fulltime

New

Patient Access Specialist

We are looking for a Patient Access Specialist to support front-end patient regi...

Location

United States , North Vernon

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in patient registration, medical front desk support, healthcare administration, or a similar customer-facing environment
Strong communication and customer service skills with the ability to interact effectively with patients, staff, and external contacts
Working knowledge of insurance verification, medical coverage terminology, billing basics, deductibles, and copay processes
Ability to follow established procedures, complete documentation accurately, and manage multiple tasks within a busy setting
Comfortable handling inbound and outbound calls while maintaining professionalism, accuracy, and attention to detail
Proficiency with computer systems, data entry, typing, and general clerical or receptionist responsibilities
Strong organizational skills and the ability to support scheduling, record maintenance, and changing daily priorities

Job Responsibility

Welcome patients and visitors professionally, answer questions, and provide clear guidance during the registration and check-in process
Manage inbound and outbound calls to confirm appointments, gather required information, and respond to routine access and billing-related inquiries
Enter, update, and verify patient demographics, insurance details, and medical coverage information within the appropriate computer systems
Review benefits-related information such as deductibles, copays, and coverage status to help support accurate account setup and patient communication
Coordinate scheduling activities, maintain appointment records, and help ensure timely access to services based on established procedures
Prepare, organize, and maintain paper and electronic documentation with a high level of accuracy while following department protocols
Support reception and general clerical operations, including typing, filing, record handling, and other administrative duties as assigned
Assist with financial-related processes and other ad hoc tasks that contribute to efficient patient access and office workflow optimization

What we offer

medical insurance
vision insurance
dental insurance
life insurance
disability insurance
401(k) plan

Parttime

Patient Access Specialist

We are looking for a Patient Access Specialist to support patient-facing access ...

Location

United States , Tacoma

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 1 year of experience in patient access, patient registration, scheduling, or a related healthcare support role
Working knowledge of medical insurance verification, eligibility review, and patient demographic maintenance
Ability to manage high volume inbound calls while maintaining professionalism, accuracy, and strong customer service
Familiarity with insurance plan types, including HMO, PPO, Medicare, Medicaid, and other common healthcare payers
Experience using Epic EMR or a similar electronic medical record system in a healthcare setting
Understanding of HIPAA requirements and commitment to protecting patient privacy and confidential information
Ability to work independently with minimal training and contribute effectively from the start

Job Responsibility

Respond to a large volume of inbound calls and provide timely assistance to patients with access and registration needs
Verify insurance coverage and confirm eligibility details using real-time tools and available payer resources
Update, enter, and maintain patient demographic information with a high level of accuracy in the electronic medical record
Schedule appointments for primary care services and support specialty scheduling as needed, including orthopedics, gynecology, and pain management
Register new patients and collect required information to ensure complete and compliant account setup
Explain basic insurance concepts to patients and identify differences among commercial plans, HMO, PPO, Medicare, and Medicaid coverage
Review authorization and eligibility information to help prevent delays in care and reduce scheduling issues
Use Epic EMR and Google-based tools to document activity, manage patient information, and complete daily workflow tasks

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

Patient Access Specialist

We are looking for a Patient Access Specialist to support patient scheduling and...

Location

United States , Edmonds

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least one year of experience in customer service
Strong verbal and written communication skills with the ability to interact professionally and empathetically with patients
Excellent organizational ability and close attention to detail when handling scheduling, registration, and documentation tasks
Proven ability to manage multiple priorities effectively in a fast-moving, high-volume environment
Solid critical thinking and problem-solving skills
Comfortable using computer applications and performing accurate data entry

Job Responsibility

Manage a large volume of incoming and outgoing patient calls each day while providing courteous, efficient assistance
Coordinate new, follow-up, and specialty care visits by arranging, adjusting, or canceling appointments based on clinic protocols and provider availability
Enter and maintain accurate patient registration details in Epic, ensuring demographic and contact information remains current
Confirm insurance coverage and benefits across Medicare, Medicaid, and commercial plans to support accurate patient access workflows
Review eligibility information carefully to reduce registration errors, payment delays, and avoidable claim issues
Collect co-pays and other patient financial responsibilities at the point of service in accordance with established procedures
Process referrals, prior authorizations, and related access requests while meeting clinic and payer requirements
Encourage patient use of MyChart and assist with engagement efforts that improve access to information and services
Document interactions thoroughly in Epic and contribute to scheduling initiatives or special access projects, including virtual visit support, as assigned

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

Patient Access Specialist

We are seeking a Patient Access Specialist in Chester, CA to serve as the first ...

Location

United States , Chester

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2+ years of previous experience in healthcare administration, medical reception, patient registration, customer service, or a related role preferred
Experience with Cerner Electronic Health Record (EHR) is a significant plus, but not required
Strong administrative, organizational, and communication skills
Excellent attention to detail and accuracy when handling patient information
Ability to manage multiple priorities while maintaining a high level of customer service
Proficiency with Microsoft Office and general computer applications
Demonstrated ability to quickly learn new software systems and technology platforms is essential
Knowledge of insurance verification, medical terminology, and healthcare registration processes is preferred

Job Responsibility

Greet patients and visitors in a friendly and professional manner
Register patients and accurately enter demographic, insurance, and medical information into electronic health record systems
Verify insurance eligibility, benefits, and authorizations as needed
Schedule, confirm, and coordinate patient appointments
Process payments and co-pays according to established procedures
Answer and direct incoming phone calls while providing outstanding customer service
Maintain accurate patient records and ensure compliance with HIPAA and confidentiality regulations
Assist patients with forms, questions, and general office needs
Collaborate with clinical and administrative staff to support smooth patient flow and operations

What we offer

medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

Patient Access Specialist

We are looking for a Patient Access Specialist to support front-end patient regi...

Location

United States , Evansville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in patient registration, patient access, medical front office, or a related healthcare support role
Strong customer service and communication skills, with the ability to assist patients clearly and professionally
Working knowledge of insurance verification, medical coverage, billing practices, deductibles, and copays
Ability to manage inbound and outbound calls while maintaining accuracy and professionalism in a call center or reception setting
Proficiency with documentation, typing, clerical tasks, and healthcare-related computer systems
Strong organizational skills with the ability to follow procedures, protocols, and scheduling requirements
High attention to detail and the ability to handle multiple priorities in a fast-paced environment

Job Responsibility

Welcome patients and gather required demographic, insurance, and coverage details to complete accurate registration records
Coordinate appointment scheduling and respond to inbound and outbound calls regarding visits, services, and general access questions
Review insurance information, deductibles, copays, and medical coverage details to help patients understand financial responsibilities
Maintain complete and timely documentation in the appropriate computer systems while following established departmental procedures
Support front-desk and receptionist activities, including communication with patients, providers, and internal teams
Assist with billing-related questions and perform ad hoc financial tasks as needed to support patient account processes
Carry out clerical duties such as typing, paper handling, record labeling, and other administrative work tied to patient access operations
Follow protocols and contribute to efficient workflow optimization while ensuring service standards and compliance expectations are met

What we offer

medical
vision
dental
life and disability insurance
enrollment in company 401(k) plan

Fulltime

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