Patient Access Specialist Job at Robert Half (Lewiston)

New

Patient Access Specialist

We are seeking a Patient Access Specialist for a long-term contract opportunity ...

Location

United States , Bangor

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Customer service, administrative, or healthcare registration experience preferred
Strong data entry skills with attention to detail
Comfortable explaining forms and collecting required information
Experience verifying insurance and discussing patient payments is a plus
Comfortable making and receiving phone calls
Able to follow procedures and maintain accurate records
Strong organizational skills and ability to multitask in a fast-paced environment.

Job Responsibility

Register patients and update demographic and insurance information
Verify insurance coverage and required documentation
Review physician orders and ensure all requirements are met before services are provided
Contact patients to gather information, complete pre-registration, and discuss payment responsibilities
Explain forms, obtain signatures, and provide patient education materials
Assist with payment collection and payment plan options
Provide excellent customer service and appointment instructions
Review accounts for accuracy and resolve registration or billing issues as needed

What we offer

Medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

New

Patient Access Specialist

We are looking for a Patient Access Specialist to support patient intake and acc...

Location

United States , Lewiston

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in customer service, patient access, registration, or a related administrative healthcare support role
Strong administrative and data entry skills with close attention to detail and accuracy
Ability to collect and review insurance, demographic, and financial information in a fast-paced environment
Experience handling payment collection conversations professionally and respectfully
Comfortable explaining forms, obtaining signatures, and documenting information according to established procedures
Working knowledge of insurance verification, eligibility review, or healthcare billing support processes is preferred
Strong verbal communication skills and the ability to interact with patients compassionately and professionally

Job Responsibility

Manage patient admissions, registration, and pre-registration activities to ensure accounts are created accurately before scheduled services
Gather and update demographic, insurance, and guarantor details through direct interaction with patients, including inbound and outbound phone communication
Review physician orders, assign appropriate medical record numbers, and confirm required information is complete to support timely service delivery
Verify coverage and benefits, document eligibility findings in the system, and select the correct insurance plan details to support clean claims and point-of-service collection efforts
Explain consent forms, treatment acknowledgments, and patient education materials in a clear and compassionate manner, obtaining signatures and required documentation from patients or legal representatives
Discuss patient financial obligations, collect point-of-service payments and outstanding balances when applicable, and outline available payment plan options
Perform medical necessity screening for applicable services, notify Medicare patients when coverage limitations may apply, and provide the appropriate notices and supporting documents
Use auditing and reporting tools to review account accuracy, correct discrepancies, and provide relevant quality data to Patient Access leadership
Deliver courteous, empathetic service in every interaction while following established hospital policies, procedures, and compliance requirements

What we offer

Medical, vision, dental, and life and disability insurance
enrollment in company 401(k) plan

Fulltime

New

Patient Access Specialist

We are looking for a second shift (3pm-11PM) Patient Access Specialist to suppor...

Location

United States , Racine

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in patient registration, patient access, medical reception, call center support, or a similar healthcare administrative role
Working knowledge of insurance verification, medical coverage review, billing terminology, deductibles, and copay collection processes
Strong customer service and communication skills with the ability to assist patients professionally by phone and in person
Accurate typing and data entry skills with confidence using computer systems and standard office applications
Ability to manage documentation, scheduling tasks, and clerical responsibilities while maintaining close attention to detail
Familiarity with established procedures, protocols, and confidentiality expectations in a healthcare environment
Strong organizational and time-management skills with the ability to handle multiple priorities effectively

Job Responsibility

Welcome patients and collect registration details with accuracy, ensuring demographic and coverage information is entered correctly into the computer system
Coordinate appointment scheduling and manage inbound and outbound calls to assist patients with registration, updates, and general access-related questions
Verify insurance benefits, medical coverage, deductibles, and copay responsibilities before services are provided
Maintain organized records and complete required documentation, labeling, and paper-based or electronic clerical tasks in line with established procedures
Support billing-related workflows by gathering financial information, resolving basic account questions, and performing ad hoc administrative assistance as needed
Provide receptionist support by directing inquiries, communicating clearly with patients and internal teams, and helping optimize daily front-desk operations
Follow department protocols and standard procedures to protect data quality, maintain compliance, and support efficient patient access activities
Assist with special workflows related to clinical trial operations or other designated programs when required by the department

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

New

Patient Access Specialist

Location

United States , Lewiston

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

HS Diploma or GED required
Previous experience in a customer-facing role (retail, hospitality, call center, etc.)
Strong communication and problem-solving skills
Ability to multitask in a fast-paced environment
Basic computer skills and familiarity with data entry
High school diploma or equivalent required

Job Responsibility

Engage in patient-facing activities and provide a high level of customer service
Process patient credit applications with accuracy and efficiency
Responsible for answering inbound calls and dealing with patient queries promptly
Maintain an up-to-date record of patient credit information
Perform authorizations, benefit functions, and billing functions as part of the role
Participate in clinical trial operations as required
Monitor patient accounts and take necessary actions based on account status

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

New

Patient Access Specialist

We are seeking detail-oriented and compassionate Patient Access Specialists in L...

Location

United States , Lewiston

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Open to any prior customer or patient-facing experience (retail, hospitality, healthcare, etc.)
Strong communication, organizational, and problem-solving skills
Ability to work independently and as part of a collaborative team
Basic computer proficiency and comfort working with electronic systems

Job Responsibility

Greet and assist patients, families, and visitors in a courteous and professional manner
Accurately collect and verify patient demographics, insurance, and financial information
Perform registration, check-in/out, appointment scheduling, and admissions duties
Explain required forms, hospital policies, and insurance processes to patients
Maintain data entry accuracy within electronic health record systems
Collaborate with clinical and administrative teams to ensure seamless patient flow
Uphold patient confidentiality and compliance with HIPAA standards
Adapt to fast-paced, high-volume settings and varying patient needs
Provide exceptional customer service in high-stress situations

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

New

Patient Access Specialist

We are seeking detail-oriented and compassionate Patient Access Specialists in N...

Location

United States , Nashua

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Open to any prior customer or patient-facing experience (retail, hospitality, healthcare, etc.)
Strong communication, organizational, and problem-solving skills
Ability to work independently and as part of a collaborative team
Basic computer proficiency and comfort working with electronic systems.

Job Responsibility

Greet and assist patients, families, and visitors in a courteous and professional manner
Accurately collect and verify patient demographics, insurance, and financial information
Perform registration, check-in/out, appointment scheduling, and admissions duties
Explain required forms, hospital policies, and insurance processes to patients
Maintain data entry accuracy within electronic health record systems
Collaborate with clinical and administrative teams to ensure seamless patient flow
Uphold patient confidentiality and compliance with HIPAA standards
Adapt to fast-paced, high-volume settings and varying patient needs
Provide exceptional customer service in high-stress situations.

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Patient Access Specialist

Location

United States , Baltimore

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

1–3+ years in healthcare front-end, patient access, or hospital registration
Strong knowledge of insurance verification and medical terminology
Excellent customer service and communication skills
High attention to detail and ability to multitask

Job Responsibility

Greet and register patients, verifying demographic and insurance information
Schedule appointments and coordinate referrals
Verify insurance eligibility, benefits, and authorizations
Maintain accurate patient records in EMR systems
Ensure compliance with HIPAA and healthcare regulations
Resolve patient inquiries regarding billing and services
Coordinate with clinical staff for patient flow and scheduling

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

New

Patient Access Specialist

We are looking for a Patient Access Specialist to support front-end patient serv...

Location

United States , Roanoke

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience with patient registration or front-desk support in a healthcare setting
Ability to assist patients professionally while delivering clear and compassionate customer service
Familiarity with scheduling appointments and maintaining accurate calendar records
Knowledge of insurance verification processes and basic medical administrative procedures
Strong attention to detail with the ability to enter and review information accurately
Comfortable handling payments and completing routine transactional tasks
Effective verbal and written communication skills in a fast-paced environment

Job Responsibility

Greet patients and guests in a courteous manner and create a welcoming experience from arrival through check-in
Complete patient intake activities by entering demographic information, confirming coverage details, and maintaining accurate records
Coordinate appointment scheduling, send confirmations, and assist with rescheduling needs to keep calendars organized
Collect co-pays and other patient payments, process transactions correctly, and support daily cash balancing procedures
Partner with clinical staff and office personnel to improve patient flow and support timely service delivery
Respond to patient questions with professionalism, resolve routine concerns, and direct more complex matters to the appropriate team members
Handle sensitive information responsibly and follow all privacy and confidentiality standards in daily work

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

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