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Are you passionate about providing exceptional support to patients and streamlining healthcare operations? We invite you to apply for the Patient Access Specialist role—one of the most in-demand non-clinical healthcare positions in the United States. Join a collaborative and dynamic environment where your attention to detail and customer-first mindset will truly make a difference.
Job Responsibility:
Serve as the first point of contact, interacting with patients both over the phone and in person
Manage a high volume of incoming calls, schedule appointments, and coordinate procedures across hospitals and outpatient centers
Collect and enter patient demographic, billing, and insurance information with accuracy
Address patient questions, provide education on procedures and financial responsibility, and update relevant staff on patient status
Communicate and collaborate effectively with medical staff, clinical departments, and ancillary teams to optimize scheduling and patient flow
Multitask across various technology systems to complete administrative functions
Perform additional duties and projects as assigned
Requirements:
High school diploma or GED
Minimum of one year of call center experience
Strong attention to detail and demonstrated customer service skills
Ability to multitask and operate efficiently while using several computer systems simultaneously
Proven capability to manage a large volume of phone calls in a fast-paced environment
What we offer:
medical, vision, dental, and life and disability insurance
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