This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We are looking for a Patient Access Specialist to support patient registration and front-end access services in Evansville, Indiana. This Long-term Contract position focuses on creating a welcoming experience for patients while ensuring accurate intake, scheduling, insurance verification, and billing-related documentation. The ideal candidate is organized, service-oriented, and comfortable handling calls, clerical tasks, and detailed data entry in a fast-paced healthcare setting.
Job Responsibility
Welcome patients and gather registration details with accuracy, professionalism, and sensitivity to privacy requirements
Coordinate appointment scheduling activities, manage inbound and outbound calls, and provide clear guidance on next steps for visits and services
Verify insurance information, confirm medical coverage, and explain patient financial responsibilities such as copays and deductibles
Maintain complete and well-organized documentation by updating records, entering data into computer systems, and processing required paperwork
Support front-desk and receptionist functions by answering questions, directing patients appropriately, and assisting with routine clerical duties
Address billing-related inquiries and help patients understand account information, payment expectations, and available support processes
Follow established procedures and protocols to promote consistent patient access operations and efficient service delivery
Assist with additional administrative or financial support tasks as needed to help the department meet daily operational goals
Requirements
Previous experience in patient registration, medical front office support, call center operations, or a similar healthcare administrative role
Strong customer service and communication skills with the ability to assist patients in a courteous and attentive manner
Working knowledge of insurance verification, medical coverage review, billing practices, copays, and deductibles
Accurate typing, data entry, and documentation skills with attention to detail in paper and electronic records
Ability to manage scheduling, multitask effectively, and stay organized in a busy clinical or administrative environment
Familiarity with standard office procedures, clerical responsibilities, and computer-based systems used for patient access work
Comfortable handling both inbound and outbound phone communication while maintaining efficiency and a courteous approach