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Patient Access Specialist

United States, Lewes Employment contract · Job Posted May 27, 2026
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Job Responsibility

  • Answer and manage a multi-line phone system, ensuring the smooth flow of communication
  • Deliver exceptional customer service, addressing patient inquiries and concerns promptly and professionally
  • Execute data entry tasks, keeping patient records up-to-date and accurate
  • Correspond via email, providing clear and concise information to patients and team members
  • Utilize strong interpersonal skills to build rapport with patients and enhance their experience
  • Employ Microsoft Excel, Microsoft Outlook, and Microsoft Word to manage and organize files
  • Schedule appointments, ensuring a well-coordinated flow of patients
  • Adapt to varied shifts, demonstrating flexibility and commitment
  • Use your experience in customer-facing roles such as cashiers, bartenders, waiters, waitresses, etc., to enhance patient pacing and overall satisfaction

Requirements

  • Proficiency in answering a multi-line phone system
  • Exceptional customer service skills
  • Experience with data entry tasks
  • Ability to manage email correspondence effectively
  • Strong interpersonal skills for interacting with clients and staff
  • Proficiency in Microsoft Excel for creating and managing spreadsheets
  • Knowledge of Microsoft Outlook for managing emails and scheduling
  • Experience using Microsoft Word for typing and formatting documents
  • Ability to organize files efficiently
  • Experience in scheduling appointments for staff and clients

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • company 401(k) plan

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