Patient Access Specialist Job at Robert Half (Roanoke)

New

Patient Access Specialist

We are looking for a Patient Access Specialist to support front-end patient regi...

Location

United States , North Vernon

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in patient registration, medical front desk support, healthcare administration, or a similar customer-facing environment
Strong communication and customer service skills with the ability to interact effectively with patients, staff, and external contacts
Working knowledge of insurance verification, medical coverage terminology, billing basics, deductibles, and copay processes
Ability to follow established procedures, complete documentation accurately, and manage multiple tasks within a busy setting
Comfortable handling inbound and outbound calls while maintaining professionalism, accuracy, and attention to detail
Proficiency with computer systems, data entry, typing, and general clerical or receptionist responsibilities
Strong organizational skills and the ability to support scheduling, record maintenance, and changing daily priorities

Job Responsibility

Welcome patients and visitors professionally, answer questions, and provide clear guidance during the registration and check-in process
Manage inbound and outbound calls to confirm appointments, gather required information, and respond to routine access and billing-related inquiries
Enter, update, and verify patient demographics, insurance details, and medical coverage information within the appropriate computer systems
Review benefits-related information such as deductibles, copays, and coverage status to help support accurate account setup and patient communication
Coordinate scheduling activities, maintain appointment records, and help ensure timely access to services based on established procedures
Prepare, organize, and maintain paper and electronic documentation with a high level of accuracy while following department protocols
Support reception and general clerical operations, including typing, filing, record handling, and other administrative duties as assigned
Assist with financial-related processes and other ad hoc tasks that contribute to efficient patient access and office workflow optimization

What we offer

medical insurance
vision insurance
dental insurance
life insurance
disability insurance
401(k) plan

Parttime

New

Patient Access Specialist

We are looking for a Patient Access Specialist to support patient-facing access ...

Location

United States , Tacoma

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 1 year of experience in patient access, patient registration, scheduling, or a related healthcare support role
Working knowledge of medical insurance verification, eligibility review, and patient demographic maintenance
Ability to manage high volume inbound calls while maintaining professionalism, accuracy, and strong customer service
Familiarity with insurance plan types, including HMO, PPO, Medicare, Medicaid, and other common healthcare payers
Experience using Epic EMR or a similar electronic medical record system in a healthcare setting
Understanding of HIPAA requirements and commitment to protecting patient privacy and confidential information
Ability to work independently with minimal training and contribute effectively from the start

Job Responsibility

Respond to a large volume of inbound calls and provide timely assistance to patients with access and registration needs
Verify insurance coverage and confirm eligibility details using real-time tools and available payer resources
Update, enter, and maintain patient demographic information with a high level of accuracy in the electronic medical record
Schedule appointments for primary care services and support specialty scheduling as needed, including orthopedics, gynecology, and pain management
Register new patients and collect required information to ensure complete and compliant account setup
Explain basic insurance concepts to patients and identify differences among commercial plans, HMO, PPO, Medicare, and Medicaid coverage
Review authorization and eligibility information to help prevent delays in care and reduce scheduling issues
Use Epic EMR and Google-based tools to document activity, manage patient information, and complete daily workflow tasks

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

New

Patient Access Specialist

We are looking for a Patient Access Specialist to support patient scheduling and...

Location

United States , Edmonds

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least one year of experience in customer service
Strong verbal and written communication skills with the ability to interact professionally and empathetically with patients
Excellent organizational ability and close attention to detail when handling scheduling, registration, and documentation tasks
Proven ability to manage multiple priorities effectively in a fast-moving, high-volume environment
Solid critical thinking and problem-solving skills
Comfortable using computer applications and performing accurate data entry

Job Responsibility

Manage a large volume of incoming and outgoing patient calls each day while providing courteous, efficient assistance
Coordinate new, follow-up, and specialty care visits by arranging, adjusting, or canceling appointments based on clinic protocols and provider availability
Enter and maintain accurate patient registration details in Epic, ensuring demographic and contact information remains current
Confirm insurance coverage and benefits across Medicare, Medicaid, and commercial plans to support accurate patient access workflows
Review eligibility information carefully to reduce registration errors, payment delays, and avoidable claim issues
Collect co-pays and other patient financial responsibilities at the point of service in accordance with established procedures
Process referrals, prior authorizations, and related access requests while meeting clinic and payer requirements
Encourage patient use of MyChart and assist with engagement efforts that improve access to information and services
Document interactions thoroughly in Epic and contribute to scheduling initiatives or special access projects, including virtual visit support, as assigned

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

New

Patient Access Specialist

We are seeking a Patient Access Specialist in Chester, CA to serve as the first ...

Location

United States , Chester

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2+ years of previous experience in healthcare administration, medical reception, patient registration, customer service, or a related role preferred
Experience with Cerner Electronic Health Record (EHR) is a significant plus, but not required
Strong administrative, organizational, and communication skills
Excellent attention to detail and accuracy when handling patient information
Ability to manage multiple priorities while maintaining a high level of customer service
Proficiency with Microsoft Office and general computer applications
Demonstrated ability to quickly learn new software systems and technology platforms is essential
Knowledge of insurance verification, medical terminology, and healthcare registration processes is preferred

Job Responsibility

Greet patients and visitors in a friendly and professional manner
Register patients and accurately enter demographic, insurance, and medical information into electronic health record systems
Verify insurance eligibility, benefits, and authorizations as needed
Schedule, confirm, and coordinate patient appointments
Process payments and co-pays according to established procedures
Answer and direct incoming phone calls while providing outstanding customer service
Maintain accurate patient records and ensure compliance with HIPAA and confidentiality regulations
Assist patients with forms, questions, and general office needs
Collaborate with clinical and administrative staff to support smooth patient flow and operations

What we offer

medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

Patient Access Specialist

We are looking for a Patient Access Specialist to support front-end patient regi...

Location

United States , Evansville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in patient registration, patient access, medical front office, or a related healthcare support role
Strong customer service and communication skills, with the ability to assist patients clearly and professionally
Working knowledge of insurance verification, medical coverage, billing practices, deductibles, and copays
Ability to manage inbound and outbound calls while maintaining accuracy and professionalism in a call center or reception setting
Proficiency with documentation, typing, clerical tasks, and healthcare-related computer systems
Strong organizational skills with the ability to follow procedures, protocols, and scheduling requirements
High attention to detail and the ability to handle multiple priorities in a fast-paced environment

Job Responsibility

Welcome patients and gather required demographic, insurance, and coverage details to complete accurate registration records
Coordinate appointment scheduling and respond to inbound and outbound calls regarding visits, services, and general access questions
Review insurance information, deductibles, copays, and medical coverage details to help patients understand financial responsibilities
Maintain complete and timely documentation in the appropriate computer systems while following established departmental procedures
Support front-desk and receptionist activities, including communication with patients, providers, and internal teams
Assist with billing-related questions and perform ad hoc financial tasks as needed to support patient account processes
Carry out clerical duties such as typing, paper handling, record labeling, and other administrative work tied to patient access operations
Follow protocols and contribute to efficient workflow optimization while ensuring service standards and compliance expectations are met

What we offer

medical
vision
dental
life and disability insurance
enrollment in company 401(k) plan

Fulltime

Patient Access Specialist

We are looking for a Patient Access Specialist to support patient registration a...

Location

United States , Evansville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in patient registration, medical front office support, call center operations, or a similar healthcare administrative role
Strong customer service and communication skills with the ability to assist patients in a courteous and attentive manner
Working knowledge of insurance verification, medical coverage review, billing practices, copays, and deductibles
Accurate typing, data entry, and documentation skills with attention to detail in paper and electronic records
Ability to manage scheduling, multitask effectively, and stay organized in a busy clinical or administrative environment
Familiarity with standard office procedures, clerical responsibilities, and computer-based systems used for patient access work
Comfortable handling both inbound and outbound phone communication while maintaining efficiency and a courteous approach

Job Responsibility

Welcome patients and gather registration details with accuracy, professionalism, and sensitivity to privacy requirements
Coordinate appointment scheduling activities, manage inbound and outbound calls, and provide clear guidance on next steps for visits and services
Verify insurance information, confirm medical coverage, and explain patient financial responsibilities such as copays and deductibles
Maintain complete and well-organized documentation by updating records, entering data into computer systems, and processing required paperwork
Support front-desk and receptionist functions by answering questions, directing patients appropriately, and assisting with routine clerical duties
Address billing-related inquiries and help patients understand account information, payment expectations, and available support processes
Follow established procedures and protocols to promote consistent patient access operations and efficient service delivery
Assist with additional administrative or financial support tasks as needed to help the department meet daily operational goals

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Patient Access Specialist

We are seeking detail-oriented and compassionate Patient Access Specialists in B...

Location

United States , Bangor

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Any prior customer or patient-facing experience (retail, hospitality, healthcare, etc.)
Strong communication, organizational, and problem-solving skills
Ability to work independently and as part of a collaborative team
Basic computer proficiency and comfort working with electronic systems.

Job Responsibility

Greet and assist patients, families, and visitors in a courteous and professional manner
Accurately collect and verify patient demographics, insurance, and financial information
Perform registration, check-in/out, appointment scheduling, and admissions duties
Explain required forms, hospital policies, and insurance processes to patients
Maintain data entry accuracy within electronic health record systems
Collaborate with clinical and administrative teams to ensure seamless patient flow
Uphold patient confidentiality and compliance with HIPAA standards
Adapt to fast-paced, high-volume settings and varying patient needs
Provide exceptional customer service in high-stress situations.

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

Patient Access Specialist

We are looking for a Patient Access Specialist to support patient registration a...

Location

United States , Evansville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Prior experience in patient registration, medical office support, healthcare reception, or a similar customer-facing administrative role
Strong verbal and written communication skills with the ability to assist patients clearly and professionally
Working knowledge of insurance verification, medical coverage terminology, billing concepts, deductibles, and copays
Ability to manage scheduling, documentation, and clerical tasks with close attention to detail and accuracy
Comfortable handling a high volume of inbound and outbound calls in a fast-paced environment
Proficiency with computer systems and data entry, including accurate typing and record maintenance
Ability to follow procedures and protocols while balancing customer service expectations and operational needs

Job Responsibility

Welcome patients and collect registration details accurately to support timely access to care and complete account setup
Coordinate appointment scheduling, rescheduling, and follow-up communication through inbound and outbound calls
Review insurance information, medical coverage details, deductibles, and copay obligations to help patients understand financial responsibilities
Maintain complete and accurate documentation in the computer system, ensuring records, forms, and labels are entered and processed correctly
Provide attentive front-desk and call center support by answering questions, directing concerns, and assisting patients with next steps
Perform clerical and receptionist duties such as typing, filing paper records, and handling general administrative requests
Support billing-related inquiries and complete ad hoc financial assistance tasks in accordance with established procedures
Follow departmental protocols and workflow standards to improve efficiency, accuracy, and overall patient access operations

What we offer

medical, vision, dental, and life and disability insurance
enrollment in company 401(k) plan

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