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We are seeking a dedicated Patient Access Specialist to join our team in North Vernon, Indiana. In this contract role, you will play a vital part in ensuring smooth and efficient patient registration processes while delivering exceptional customer service. If you have strong communication skills and a passion for helping others, this opportunity is ideal for you.
Job Responsibility:
Act as the first point of contact for patients entering the facility, providing a welcoming and professional experience
Manage patient registration, insurance verification, and scheduling of appointments
Ensure accuracy and compliance in all patient documentation and records management
Collaborate with front desk, billing, and revenue cycle teams to streamline access and improve patient experience
Utilize technology platforms such as Epic for workflow management
Demonstrate strong critical thinking, adaptability, and communication skills in a fast-paced environment
Requirements:
Prior experience in patient access roles or similar positions in non-clinical healthcare
Proficient in healthcare software (Epic or comparable systems preferred)
Strong attention to detail and organizational skills
Ability to handle sensitive information securely and confidentially
Excellent interpersonal and customer service skills
What we offer:
medical, vision, dental, and life and disability insurance