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Patient Access Specialist I

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American Nursing Care

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Location:
United States, Tacoma

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

23.20 - 30.90 USD / Hour

Job Description:

This job is responsible for performing general patient access duties in a centralized call center environment in accordance with established standards and procedures. An incumbent answers incoming phone calls and assists patients with registration, scheduling, insurance and medication refill needs for all providers within an assigned specific specialty. Work is instrumental in promoting positive outcomes for providers, clinic staff and patients.

Job Responsibility:

  • Perform general patient access duties in a centralized call center environment
  • Answer incoming phone calls and assist patients with registration, scheduling, insurance and medication refill needs
  • Verify demographics and register patients in Epic
  • Obtain and verify insurance coverage
  • Schedule patient appointments
  • Promote MyChart activation
  • Schedule for special projects as assigned

Requirements:

  • One year of customer service work experience
  • Healthcare environment experience is preferred
What we offer:
  • Medical
  • Prescription drug
  • Dental
  • Vision plans
  • Life insurance
  • Paid time off
  • Tuition reimbursement
  • Retirement plan benefit(s) including 401(k), 403(b), and other defined benefits offerings

Additional Information:

Job Posted:
December 17, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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