Patient Access Services Manager, Revenue Cycle Job at Baptist Health (Florida) (Jacksonville)

Manager Mid Revenue Cycle - Clinician Services Support

This job description indicates the general nature and level of work expected of ...

Location

United States , Winston Salem

Salary:

51.05 - 76.60 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Relevant industry certification from an approved accrediting body
Bachelor’s degree in health information management, Healthcare Administration, or a related field, or equivalent experience
Minimum 8 years of experience in mid-revenue cycle operations, coding, HIM, or healthcare technology, including 2+ years of leadership experience in a large integrated healthcare system
Demonstrated knowledge of facility coding, professional coding, and HIM operational guidelines and workflows
Understanding of third-party reimbursement programs, state and federal regulatory requirements, national and local coverage decisions, and coding classification systems (ICD-10, CPT, HCPCS)
Ability to organize, compile and analyze data from various sources
Strong understanding of EHR systems and other revenue cycle technology solutions
Proficient in Microsoft 365 products, including Teams, SharePoint, Word, Excel, PowerPoint, and Access
Experience in optimizing workflows and improving operational effectiveness within a complex healthcare environment
Proven ability to manage teams, coach staff, and foster a culture of continuous improvement

Job Responsibility

Lead and manage daily operations within the assigned function area, ensuring alignment with divisional and enterprise-wide goals
Evaluate processes to improve efficiency, enhance productivity, and support standardized best practices across the Mid-Revenue Cycle
Ensure adherence to regulatory requirements, accreditation standards, and organizational policies
Maintain confidentiality of patient records and report any perceived non-compliant practices to leadership or the Compliance Department
Utilize key performance indicators (KPIs) to measure effectiveness, track trends, and implement data-driven strategies for improvement
Leverage healthcare technology and analytics tools to enhance efficiency, support decision-making, and drive innovation in Mid-Revenue Cycle processes
Engage with clinical, IT, Compliance, and Revenue Cycle leaders to integrate Mid-Revenue Cycle processes effectively, ensure regulatory compliance, and promote patient safety
Build and maintain relationships with key stakeholders to drive communication, problem-solving, and operational alignment
Manage and develop a team of professionals by performing human resource functions such as hiring, performance evaluations, and professional development
Provide training, feedback, and career growth opportunities to foster a high-performing and financially responsible workforce

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Premium pay such as shift, on call, and more
Incentive pay for select positions
Opportunity for annual increases based on performance

Fulltime

Revenue Cycle Manager

Revenue Cycle Manager, Baptist Jacksonville (Downtown) Baptist Jacksonville is ...

Location

United States , Jacksonville

Salary:

Not provided

Baptist Health (Florida)

Expiration Date

Until further notice

Requirements

3-5 years Hospital Experience Required
3-5 years Medical Billing Experience Preferred
3-5 years Insurance Experience Preferred
3-5 years Customer Service Experience Preferred
Knowledge base in ICD-10 and CPT4/HCPCS Preferred
Bachelor of Science Required OR 10 years relevant equivalent experience in lieu of education requirement (BA/BS) with a minimum of 5-year leadership experience
Certification: Must be obtained within 1 year of employment. Certified Revenue Cycle Executive (CRCE) OR Certified Revenue Cycle Professional (CRCP) OR Certified Healthcare Access Manager (CHAM)
BS
Driver's License - DMV

Job Responsibility

Leading and overseeing all revenue cycle operations for both institutional and professional billing functions
Developing and implementing strategies to improve billing, collections, cash flow, and reduce bad debt
Managing the day-to-day activities of the Health System as they relate to revenue cycle functions which include but are not limited to front office services, billing, collections, accounts receivables and all patient financial services
Working with clinics or practice business offices on revenue cycle performance to meet short-term strategic goals and provides analysis and creates written guidelines, policies, and procedures in accordance with implementation of all work processes as a result of thorough analysis
Developing strategic plans and programs for the Revenue Cycle team, ensures that goals and objectives of the team are defined and established
Delineating, defining, and streamlining functional activities, ensuring effectiveness in maximizing the utilization of asset and people resources
Developing budgetary plans, programs, and guidelines to ensure the team's strict adherence with financial guidelines and requirements
Ensuring operating expenses are within the limits of budget plans and fiscal guidelines

Fulltime

Revenue Cycle Manager

Lana Funkhouser with Robert Half is looking for a skilled Revenue Cycle Manager ...

Location

United States , Emmett

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in healthcare revenue cycle management, including billing, coding, and compliance
Strong knowledge of CPT, ICD-10, and upcoming ICD-11 coding standards
Familiarity with federal and state billing regulations, including the No Surprises Act and Hospital Price Transparency Rule
Expertise in accounts receivable (AR) management and revenue recognition accounting
Demonstrated ability to analyze data and use quality improvement tools to enhance operational efficiency
Excellent communication and leadership skills to train staff and collaborate with cross-functional teams
Proficiency in using technology and automation to streamline revenue cycle processes
Strong problem-solving skills, with a focus on resolving issues that impact cash flow or reimbursement rates

Job Responsibility

Develop and execute strategic plans for the Revenue Cycle team, setting clear goals and objectives
Provide expert oversight on CPT and ICD-10 coding, while preparing for the transition to ICD-11 standards
Manage the Chargemaster, ensuring timely updates and accurate coding for all services to support proper billing
Utilize quality improvement tools to monitor billing accuracy, identify concerns, and implement corrective actions
Deliver training to providers and staff on updates to coding and billing practices, particularly for Critical Access Hospitals
Ensure compliance with privacy standards, the No Surprises Act, Hospital Price Transparency Rule, and other federal and state regulations
Build and maintain strong relationships with insurance companies to address issues affecting cash flow, such as claim denials or policy changes
Drive revenue integrity by optimizing charge capture, reimbursement processes, patient collections, and minimizing bad debt
Regularly evaluate team performance, ensuring goals are met and providing feedback for continuous improvement
Act as the subject matter expert on revenue cycle operations, advising leadership on payer relations and regulatory changes

What we offer

medical
vision
dental
life and disability insurance
401(k) plan
free online training

Fulltime

Director Patient Financial Services & Revenue Analytics

Director Patient Financial Services & Revenue Analytics Job CategoryManagement S...

Location

United States , Tucson

Salary:

Not provided

Tucson Medical Center

Expiration Date

Until further notice

Requirements

Bachelor's Degree from an accredited college or university
Seven (7) years of progressive management-level experience including five (5) years' experience within an acute care hospital environment
Three (3) to five (5) years of recent HB Epic experience
Thorough knowledge of health care reimbursement methods
Thorough knowledge of current practices, regulations, and techniques in access services
Knowledge of building and supporting teams and collaborative workgroups
Knowledge of Medicare and AHCCCS regulations relevant to access services
Skill in conflict management
Skill in strong verbal and written communications
Skill in tactful interaction with providers regarding compliance best practice guidelines, utilization of hospital resources, documentation requirements, and other case management issues

Job Responsibility

Directs daily operations related to the development, maintenance, and configuration of patient financial services and revenue analytics
Leads a team of billing professionals and collaborates with various departments to optimize billing and follow-up procedures
Responsible for developing, planning, organizing, and implementing Revenue Cycle strategies
Responsible for all Patient Financial Services functions for all TMC Healthcare facilities
Responsible for identifying charging issues and opportunities within departments, to expedite claims adjudication
Facilitates process improvement related to Revenue Cycle by analyzing data, interacting with Revenue Cycle staff, and interacting with other departments that impact the Revenue Cycle
Resolves and troubleshoots charging related errors in various work queues to ensure timely processing of accounts
Assists with analyzing data to identify opportunities for process improvement and help implement the solutions that ensure accurate and compliant charge capture
Directs and participates in the planning process for future development and growth of the business
periodically presents such plans for general review and approval by Administration

Fulltime

Patient Access / Patient Registration Pilot Program

FRONT-LINE PATIENT ACCESS SUPPORT DELIVERING ACCURATE, COMPASSIONATE REGISTRATIO...

Location

United States , Oregon City

Salary:

22.00 - 24.00 USD / Hour

Medasource

Expiration Date

Until further notice

Requirements

1+ year patient access, registration, scheduling, revenue cycle, or related customer-service experience (hospital/ED preferred)
Working knowledge of insurance plans, eligibility, and authorizations
Proficiency with EHR/registration systems (Epic preferred), Microsoft Office, and multi-line phones
Strong communication, de-escalation, and service recovery skills
High school diploma or equivalent
CPR and notary a plus (site-dependent)
Ability to work flexible day/night shifts and travel among assigned sites (valid driver's license for Portland float roles)

Job Responsibility

Register patients in-person and by phone
verify identity and demographics
Verify insurance eligibility/benefits
obtain and document prior authorizations
Explain financial responsibility
collect co-pays/deductibles
issue receipts
Schedule, reschedule, and coordinate appointments across departments
Capture accurate documentation in EHR/registration systems
maintain HIPAA compliance

What we offer

Competitive medical
Dental
Vision
Health Savings Account
Dependent Care FSA
Supplemental coverage
401k plan with company match
Paid time off
Sick time
Paid company holidays

Fulltime

Patient Access Specialist

The Patient Access Specialist plays a critical role in ensuring patients have ti...

Location

United States , Baltimore

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience in healthcare registration, admissions, or patient access
Knowledge of insurance verification, authorizations, and referrals
Familiarity with healthcare regulations, including HIPAA
Strong customer service, communication, and organizational skills
Ability to work accurately under time constraints
Basic understanding of medical terminology preferred
Proficiency with electronic health record (EHR) and related healthcare systems, including: EHR platforms: Epic, Meditech, Cerner
Insurance verification portals: Availity, Navinet
Scheduling systems
Revenue cycle management tools

Job Responsibility

Register patients and validate demographic and insurance information
Obtain prior authorizations and referrals
Coordinate with clinical departments to ensure accurate patient flow
Resolve registration or coverage discrepancies
Maintain compliance with healthcare regulations
Review and update patient accounts prior to service delivery
Monitor appointment readiness and resolve access barriers
Communicate coverage issues to patients with clarity and empathy
Promote accuracy and integrity by ensuring precise, comprehensive, and compliant documentation practices

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Patient Access Representative

Patient Access Representatives facilitate a welcome and easy access to the facil...

Location

United States , San Antonio

Salary:

Not provided

CHRISTUS Health

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent experience preferred
1 – 3 years of experience preferred

Job Responsibility

Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders
Accurately inputs all required data elements for scheduling and registration, including patient demographic, financial information, guarantor information, and relevant notes associated with the encounter
Verifies insurance eligibility and obtains necessary authorizations for services rendered
Calculates and collects the estimated patient portion based on benefits and contract reimbursement as well as prior balances
Performs financial assessment for appropriate program assistance
Communicates the purpose of and obtains patient/legal guardian signatures on all necessary hospital documents
Represents the Patient Access department in a professional, courteous manner at ALL times
Required to assist the hospital in the event of an internal or external disaster
Supports the flexible needs of the department to accommodate patient volume in all areas of the hospital. This may require assignment to another area of the department, and shift change
Supports the department in achieving established performance targets

Fulltime

Patient Access Representative

Patient Access Representatives facilitate a welcome and easy access to the facil...

Location

United States , San Antonio

Salary:

Not provided

CHRISTUS Health

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent experience preferred
1 – 3 years of experience preferred

Job Responsibility

Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders
Accurately inputs all required data elements for scheduling and registration, including patient demographic, financial information, guarantor information, and relevant notes associated with the encounter
Verifies insurance eligibility and obtains necessary authorizations for services rendered
Calculates and collects the estimated patient portion based on benefits and contract reimbursement as well as prior balances
Performs financial assessment for appropriate program assistance
Communicates the purpose of and obtains patient/legal guardian signatures on all necessary hospital documents
Represents the Patient Access department in a professional, courteous manner at ALL times
Required to assist the hospital in the event of an internal or external disaster
Supports the flexible needs of the department to accommodate patient volume in all areas of the hospital. This may require assignment to another area of the department, and shift change
Supports the department in achieving established performance targets

Fulltime

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Patient Access Services Manager, Revenue Cycle

Job Description

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