Patient Access Scheduler I Job at Tucson Medical Center (Tucson)

Patient Access Scheduler I

The Patient Access Scheduler I is responsible for scheduling patient appointment...

Location

United States , Tucson

Salary:

Not provided

Tucson Medical Center

Expiration Date

Until further notice

Requirements

High school diploma or GED required
vocational training in medical office administration preferred
One (1) year in a medical office or hospital setting, including 6 months of scheduling or insurance verification experience
Heartsaver CPR certification required within 90 days for specific departments

Job Responsibility

Schedule diagnostic, surgical, and/or outpatient procedures using EHR and scheduling systems
Verify insurance eligibility, benefits, and authorization requirements
Register patients and ensure accurate demographic and financial data entry
Provide patients with procedure preparation instructions and cost estimates
Collect co-pays, deductibles, and outstanding balances
reconcile daily cash drawer
Communicate with physicians, office staff, and departments to confirm procedure details and resolve scheduling conflicts
Document all insurance and authorization information in the registration system
Respond to incoming calls and assist patients with scheduling, rescheduling, and inquiries
Support outpatient departments with system maintenance tasks

Fulltime

Patient Access Scheduler I

The Patient Access Scheduler I is responsible for scheduling patient appointment...

Location

United States , Tucson

Salary:

Not provided

Tucson Medical Center

Expiration Date

Until further notice

Requirements

High school diploma or GED required
vocational training in medical office administration preferred
One (1) year in a medical office or hospital setting, including 6 months of scheduling or insurance verification experience
Heartsaver CPR certification required within 90 days for specific departments (e.g., Pediatric or Adult Therapies)
Knowledge of medical terminology, insurance plans, and scheduling protocols
Strong communication and customer service skills
Proficiency in EHR systems and scheduling software
Ability to multitask and prioritize in a fast-paced environment
Attention to detail and accuracy in data entry
Basic computer and office equipment proficiency

Job Responsibility

Schedule diagnostic, surgical, and/or outpatient procedures using EHR and scheduling systems
Verify insurance eligibility, benefits, and authorization requirements
Register patients and ensure accurate demographic and financial data entry
Provide patients with procedure preparation instructions and cost estimates
Collect co-pays, deductibles, and outstanding balances
reconcile daily cash drawer
Communicate with physicians, office staff, and departments to confirm procedure details and resolve scheduling conflicts
Document all insurance and authorization information in the registration system
Respond to incoming calls and assist patients with scheduling, rescheduling, and inquiries
Support outpatient departments with system maintenance tasks (e.g., opening/closing resources, overbooking)

Fulltime

Patient Access Scheduler I

The Patient Access Scheduler I is responsible for scheduling patient appointment...

Location

United States , Green Valley

Salary:

Not provided

Tucson Medical Center

Expiration Date

Until further notice

Requirements

High school diploma or GED required
vocational training in medical office administration preferred
One (1) year in a medical office or hospital setting, including 6 months of scheduling or insurance verification experience
Heartsaver CPR certification required within 90 days for specific departments (e.g., Pediatric or Adult Therapies)
Knowledge of medical terminology, insurance plans, and scheduling protocols
Strong communication and customer service skills
Proficiency in EHR systems and scheduling software
Ability to multitask and prioritize in a fast-paced environment
Attention to detail and accuracy in data entry
Basic computer and office equipment proficiency

Job Responsibility

Schedule diagnostic, surgical, and/or outpatient procedures using EHR and scheduling systems
Verify insurance eligibility, benefits, and authorization requirements
Register patients and ensure accurate demographic and financial data entry
Provide patients with procedure preparation instructions and cost estimates
Collect co-pays, deductibles, and outstanding balances
reconcile daily cash drawer
Communicate with physicians, office staff, and departments to confirm procedure details and resolve scheduling conflicts
Document all insurance and authorization information in the registration system
Respond to incoming calls and assist patients with scheduling, rescheduling, and inquiries
Support outpatient departments with system maintenance tasks (e.g., opening/closing resources, overbooking)

Fulltime

New

Patient Access Scheduler III

The Patient Access Scheduler III is responsible for coordinating daily schedulin...

Location

United States , Tucson

Salary:

Not provided

Tucson Medical Center

Expiration Date

Until further notice

Requirements

High school diploma or GED required
vocational training in medical office administration preferred
Three (3) years in a healthcare scheduling or patient access role, including 1 year in a lead or mentoring capacity
Heartsaver CPR certification required within 90 days for specific departments (e.g., Pediatric or Adult Therapies)
Advanced knowledge of scheduling systems, EHR platforms, and insurance verification tools
Strong leadership and mentoring abilities
Excellent communication and interpersonal skills
Ability to manage multiple priorities in a fast-paced environment
Attention to detail and commitment to accuracy
Proficiency in Microsoft Office and healthcare IT systems

Job Responsibility

Coordinate daily scheduling activities and serve as a point of contact for escalated issues
Mentor and train new and existing scheduling staff on procedures, systems, and best practices
Monitor scheduling queues and ensure timely and accurate appointment bookings
Assist with complex scheduling cases and resolve conflicts involving multiple departments
Verify insurance eligibility, benefits, and authorization requirements for scheduled services
Ensure compliance with organizational policies, HIPAA, and regulatory requirements
Collaborate with clinical departments to optimize scheduling templates and resource utilization
Support quality assurance by auditing scheduled appointments and providing feedback
Participate in performance improvement initiatives and staff meetings
Provide input on staff performance and assist with onboarding and competency assessments

Fulltime

Patient Access Scheduler 1

The incumbent will be responsible for scheduling patient appointments (diagnosti...

Location

United States

Salary:

Not provided

Baptist Health

Expiration Date

Until further notice

Requirements

High School,Cert,GED,Trn,Exper.
Complete and pass the Patient Access training course
Ability to work in a high volume, fast-paced work environment
Ability to perform basic mathematical calculations
Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills
Bilingual English, Spanish/Creole preferred
Less than 1 year

Job Responsibility

Scheduling patient appointments (diagnostic, surgical, therapy, physician office visits, and other procedures/treatments)
Obtains and verifies necessary demographic and insurance information
Registers patients and enters data into scheduling system
Responsible for meeting individual quality metrics
Practices the Baptist Health philosophy of service excellence in providing professional, compassionate and friendly service to patients, families, employees, physicians and community members

Fulltime

Lead Patient Access Scheduler, OP Centralized Scheduling

Exemplary teamwork, service, and overall knowledge of BHSF Revenue Cycle, from a...

Location

United States , Miami

Salary:

Not provided

Baptist Health

Expiration Date

Until further notice

Requirements

Degrees: High School,Cert,GED,Trn,Exper.
For internal staff: A minimum of 2 years Patient Access experience
Meets/exceeds BHSF registration accuracy and productivity standards for at least the most recent 12 months
Exceeds departmental KPIs
Maintains a positive attitude, is self-motivated, and encourages others
Cross trained in multiple areas/product lines/practices to substitute all staff positions as needed
For external staff: Associates Degree preferred with 2 years Patient Access experience, or 3 years' Patient Access/Leadership experience in lieu of degree
Complete and successfully pass the Patient Access training course
Ability to work in a high volume, fast-paced work environment, and perform basic mathematical calculations
Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills

Job Responsibility

Serve as a preceptor for new hires
Schedule patient appointments (diagnostic, surgical, therapy, physician office visits, and other procedures/treatments)
Obtain and verify necessary demographic and insurance information
Register patients and enter data into scheduling system
Work in a call center type environment and responsible for meeting individual quality metrics
Serve as a Patient Access resource and take on leadership role in the absence of a Manager/Supervisor
Assist in supporting go lives and different departmental initiatives
Participate in departmental committees/champion opportunities
Practice the Baptist Health philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members

Fulltime

Patient Access Scheduler II - Radiology Oncology

The Patient Access Scheduler II is responsible for advanced scheduling functions...

Location

United States , Tucson

Salary:

Not provided

Tucson Medical Center

Expiration Date

Until further notice

Requirements

High school diploma or GED required
vocational training in medical office administration preferred
Two (2) years in a medical office or hospital setting, including 1 year of scheduling or insurance verification experience
Heartsaver CPR certification required within 90 days for specific departments (e.g., Pediatric or Adult Therapies)
Advanced knowledge of medical terminology, insurance plans, and scheduling protocols
Strong communication and customer service skills
Proficiency in EHR systems and scheduling software
Ability to multitask and prioritize in a fast-paced environment
Attention to detail and accuracy in data entry
Ability to mentor and support junior staff

Job Responsibility

Schedule complex diagnostic, surgical, and outpatient procedures using EHR and scheduling systems
Verify insurance eligibility, benefits, and authorization requirements for scheduled services
Coordinate with clinical departments and physician offices to confirm procedure details and resolve conflicts
Provide patients with procedure preparation instructions and cost estimates
Collect co-pays, deductibles, and outstanding balances
reconcile daily cash drawer
Mentor and train Scheduler I staff
serve as a resource for complex scheduling scenarios
Monitor scheduling queues and ensure timely follow-up on pending cases
Document all insurance and authorization information in the registration system

Fulltime

Patient Access Scheduler II

The Patient Access Scheduler II is responsible for advanced scheduling functions...

Location

United States , Tucson

Salary:

Not provided

Tucson Medical Center

Expiration Date

Until further notice

Requirements

High school diploma or GED required
vocational training in medical office administration preferred
Two (2) years in a medical office or hospital setting, including 1 year of scheduling or insurance verification experience
Heartsaver CPR certification required within 90 days for specific departments (e.g., Pediatric or Adult Therapies)
Advanced knowledge of medical terminology, insurance plans, and scheduling protocols
Strong communication and customer service skills
Proficiency in EHR systems and scheduling software
Ability to multitask and prioritize in a fast-paced environment
Attention to detail and accuracy in data entry
Ability to mentor and support junior staff

Job Responsibility

Schedule complex diagnostic, surgical, and outpatient procedures using EHR and scheduling systems
Verify insurance eligibility, benefits, and authorization requirements for scheduled services
Coordinate with clinical departments and physician offices to confirm procedure details and resolve conflicts
Provide patients with procedure preparation instructions and cost estimates
Collect co-pays, deductibles, and outstanding balances
reconcile daily cash drawer
Mentor and train Scheduler I staff
serve as a resource for complex scheduling scenarios
Monitor scheduling queues and ensure timely follow-up on pending cases
Document all insurance and authorization information in the registration system

Fulltime

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Patient Access Scheduler I

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